"Hi Matthew,  Yes, the issue seems to be related to Flash and since Storyline will always default to that if Flash is installed on the us..."

"Thanks for posting the update here, Christie. Just to make sure that everyone is aware, simply enabling the "Include HTML5 output" optio..."

"D'oh! Should be viewable now. "

"Here's a video: https://www.youtube.com/watch?v=8dg5k04Cgg4"

"Hi, Christie--Sorry if this is a silly question, but you are running the Flash version and not the html5 version in Safari, right?"

"Yes, that would be helpful wouldn't it, if I told you where to look. You need to click the green buttons to advance to the assessment que..."

"Hi Christie -- It was easier for us to just create a copy of the file and upload it. Here is a link where you can take a look at the beha..."

"Hi Keith, your issue sounds like it may be slightly different. What I'm seeing is a flickering that is almost like going between hover st..."

"Hi Christie, I'll see if I can pull together a sample to share with you. The actual project is proprietary for our client so I don't feel..."

"We have a course that requires an assessment component which we are serving to users as a web object. For the most part it works perfectl..."

"Hi Ashley, Thanks for the heads up. In the meantime, we actually found a solution via another thread that fixes the issue with the video..."

"Hi James, You mention that you've found a workaround for the issue with a video not replaying once it has finished. Would you mind sharin..."

"Thanks Ashley! That site (supportdetails.com) is awesome! You have no idea the number of times that I've walked people through figuring o..."

"Update: One user updated to current version of flash and the problem still persists. The users only have IE and Firefox installed on the..."

"My client is experiencing what sounds like the same issue. I have already asked them to try updating their flash version, however this ma..."

"I just tried Chris' suggestion and it worked! So my next question is...what do we do next because we can't very well ask learners to down..."

"We are also experiencing this. Some (not all) engages are not loading when viewed in Google Chrome when loaded into our LMS. When I uploa..."

"We are experiencing an issue where when editing slide masters some of the changes that we make are not applying. We are seeing this espec..."

"I am experiencing a similar problem. I have objects on my slide set as "show until end" but when the slide ends they disappear. None of t..."

"Thanks Leslie! This will definitely be helpful to keep in the back of my mind for future troubleshooting.  As it turned out, I believe th..."

"We have a client who has an Oracle LMS. When they try to view the Storyline files they are getting the following Security error:  "Applic..."

"I just experienced this same issue. It didn't matter that I had turned the menu off and it didn't matter that I had removed all triggers ..."

"Thanks Peter! I've been in contact with eLearning Brothers and apparently a recent flash update was the culprit. They've got updated file..."

"This afternoon I went to view an Articulate '09 course and found that I couldn't hear any flash audio beyond the first slide. This issue ..."