Mike Jones
Mike Jones
Learning Experience Designer
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  • Pittsburgh, PA
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Mike Jones replied to the discussion Preview not working in Storyline 2
"Hi Josephine, My understanding is that the Adobe website versions/resources do not apply to Windows 8 or Windows 10 users--which definit..."
  • over 8 years ago01/05/16 at 2:05 pm (UTC)
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"Glad to heard that, Helen! I know quite a few individuals that use that exact workaround to create a gaussian blur effect sans Flash. I ..."
  • over 8 years ago01/05/16 at 1:56 pm (UTC)
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Mike Jones replied to the discussion Preview not working in Storyline 2
"In that case, I'd suggest opening a ticket with Articulate Support, Randy. It seems odd to me that you're just now experiencing audio is..."
  • over 8 years ago01/05/16 at 1:48 pm (UTC)
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"Hi Helen, You are correct that Flash (swf) files are not supported on mobile devices, and your two workarounds are correct as well. Anot..."
  • over 8 years ago01/04/16 at 11:21 pm (UTC)
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Mike Jones replied to the discussion Preview not working in Storyline 2
"Is this happening with an existing course, or is it a file that you've created since experiencing the issue? In either case, I'd suggest..."
  • over 8 years ago01/04/16 at 10:46 pm (UTC)
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Mike Jones replied to the discussion Preview not working in Storyline 2
"Have you also rebooted your machine, Randy?"
  • over 8 years ago01/04/16 at 10:32 pm (UTC)
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Mike Jones replied to the discussion Preview not working in Storyline 2
"Hi Phoebe, I am running Windows 10 as well, and can verify that the only way to fix the issue at the moment is to uninstall the latest W..."
  • over 8 years ago01/04/16 at 10:28 pm (UTC)
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"I've gone ahead and done a completely fresh install of Storyline 2 on my machine, republished, and the HTML5 output is still showing all ..."
  • over 8 years ago11/12/15 at 12:19 am (UTC)
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"I'll have to check with the Project Manager if we can get permission to share the file first."
  • over 8 years ago11/11/15 at 9:51 pm (UTC)
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"Hi Christie, I have seen both articles before. And the behavior is occurring while we are testing from a web-server, but this will event..."
  • over 8 years ago11/11/15 at 9:50 pm (UTC)
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"Correction, these are appearing in the HTML5 output on all devices. I'm also noticing some other anomalies that we didn't see in the firs..."
  • over 8 years ago11/11/15 at 9:39 pm (UTC)
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Mike Jones started a new discussion Tiny Blank Boxes Appearing in Corner of Images
"One of our browser testers found an issue that appears to only be happening on iOS devices (iOS 8 & 9) while viewing HTML5 output. Th..."
  • over 8 years ago11/11/15 at 7:56 pm (UTC)
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"Hi Leslie, thanks for insight!"
  • over 8 years ago11/06/15 at 7:40 pm (UTC)
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"Thanks Ashley, I appreciate the insight."
  • over 8 years ago11/06/15 at 7:39 pm (UTC)
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"Our client has asked that their course be locked down with restricted navigation, but we're using a 3 minute track for introductory music..."
  • over 8 years ago11/06/15 at 7:36 pm (UTC)
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"Just ran into this issue in a single text box on the feedback layers of one slide -- really odd that something like this only happens onc..."
  • over 8 years ago11/03/15 at 3:14 pm (UTC)
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"Just wanted to weigh in and confirm that this issue with base layer audio not playing when the user clicks the rewind/replay button still..."
  • over 8 years ago10/26/15 at 2:24 pm (UTC)
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"You can also prevent/reduce the loss of quality experienced in the HTML5 output by setting the player to lock at the optimal size, instea..."
  • over 8 years ago10/08/15 at 6:40 pm (UTC)
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"Hi Steven, Although I may not 100% accurate on all of the issues you mentioned, here are a few things I learned from researching HTML5 o..."
  • over 8 years ago10/08/15 at 5:40 pm (UTC)
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"If Steve's solution doesn't work, this  may be a limitation from the iOS side of things. Apparently with iOS8+, Apple doesn't allow code ..."
  • over 8 years ago10/08/15 at 4:35 pm (UTC)
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"This sounds a lot like something I ran into the other day in terms of the replay button not functioning as intended. In our case, the rep..."
  • over 8 years ago10/08/15 at 3:17 pm (UTC)
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Mike Jones started a new discussion Known Issues & Limitations for Android Devices?
"Hi everyone, I've been searching the past several days for known issues and/or limitations with Android devices, but I'm having a hard t..."
  • over 8 years ago09/22/15 at 2:39 pm (UTC)
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"Any interest in the Greater Pittsburgh, PA area?"
  • over 8 years ago09/18/15 at 3:01 pm (UTC)
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"Great stuff, everyone -- congratulations!"
  • over 8 years ago09/18/15 at 2:54 pm (UTC)
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"Thanks David, me too. The old MacBook Pro is definitely on life support at this point but it's hanging in there for now. It's the first c..."
  • almost 9 years ago06/10/15 at 2:24 pm (UTC)