"Hi Leslie, What I meant to say was that when I type the location of these folders for player colors and presenters I do not see the  Fra..."

"I just got a new computer and after installing Articulate Presenter 13, I am unable to find the Frames folder (as  indicated below) to ge..."

"I have been trying to embed two videos in Articulate Presenter according to the  instructions given in the link below. However, the video..."

"Hi Ashley, I am using Articulate 13. I started getting these erros after update 3. When I publish, some of the formatting such as bu..."

"The published output for some my files that have the same background have bullets missing. Random slides are published with no bullets. I..."

"Three out of more than twenty lessons that I have created are giving me the following error message: "Your Articulate Presenter project c..."

"When I hit the library tab, I get this error? How do I fix this?"

"Hi Justin, Thank you for the information. The thing is that I do not have any text boxes in the slides that I get these colors. I follo..."

"get these box colors when I publish my file. I have never gotten these errors before I did the Update 3. What is the solution for this?"

"I get these box colors when I publish my file. I have never gotten these errors before I did the Update 3. What is the solution for this?"

"Hi Leslie, This issue is solved. . My master slide was corrupted and inserting a new master slide solved the issue."

"Hi Brian, I have attached the ppt."

"After I did the Articulate Update 3 - I loose some of my formatting in my ppt. In my ppt, I have bullets (see the first pic) , but when..."

"When I Click on the 'Library" tab present under Slide Properties, I get an error referring that something went wrong with Presenter 13 an..."

"Hi Christine, My computer matches all the technical requirements. I am trying to import wave pad files. I made a completely new ppt an..."

"My audio editor keeps freezing for one of the ppt presentation I am working on. The audio editor works for my other presentation files. ..."

"For a ppt file, I created  I customized a player template and saved  it. . Within the player template: 1)  I assigned a color scheme 2) ..."

"When I try open Articulate13 and click on  tabs to open such as 'Slide properties, player, preview and publish" it give the error attache..."

"Leslie, Thank you for the info. I found the presenter info, but the article does not seem to have info for the logo template."

"Can anyone help me with where  the presenter and logo template for  Articulate 13 are stored for windows?"

"Can anyone tell where the custom color template  are saved for Windows in Articulate 13? My player template is shared in the location bel..."

"I updated from Ariticulate 09 to 13 just recently. When I publish a file, and want to "view the presentation" , it opesn a new browser w..."

"Hi, I have recently encountered a problem with the audio editor. When I have imported an audio file and am at full zoom, the audio has s..."

"Thanks Leslie, I was able to access the library through this workaround."

"I want to add a new presenter but when I click on Slide properties and the"library" button, nothing happens. Is there anywhere else I can..."