"Just wanted to update anyone interested on what I did to resovle the issue... I had alreaday done a repair of my software, and that didn..."

"I went back to the version 6 (which was the file in Presenter '09).  I got the notification that it would be upgraded.  I then did a "sav..."

"One thing I did notice is that when I packaged the presentation it defaulted to Rev6 in the name - but my current is Rev10.  I deleted S..."

"Thanks - I have attached.  I noticed there was audio for my web objects (Captivate tutorials). So, I removed the Web object slides and re..."

"I saved the presentation with a new name to a new folder on my computer.  When I publish my audio works for the first 5 slides and then s..."

"Thanks, Leslie.  I reviewed the article but nothing applies - I am working off my hard drive, my software is up to date, I don't have any..."

"I am having the same problems.  I created in Presenter 09 and upgraded to 13.  Initiall, no audio played once published (but plays in pre..."

"I did log a support case and was able to resolve my problem.  I actaully ended up right-clicking over the .exe installation file and then..."

"I am cancelling my question - I WAS able to get it to work. I reloaded the presentation and it now works. Sorry for the confusion!"

"Success!  I was finally able to resolve the problem by doing the following: Exported my audio from the presentaiton I was working on Cre..."

"THAnks for the tips.  I have tried playing both locally and published to our videomedia server (where I publish all my Articulate present..."

"Thanks, Leslie.  No - I am doing an Articulate demo and I just wanted to have the information to provide to my audience.  I knew of the l..."

"Good news - I solved my problem.  Although I was running Office 2010, I had installed Lync 2013 in order to develop some documentation fo..."

"Thanks, Peter.  I also tried uninstalling articulate and office and reinstalling both. I still can't preview but could publish but still ..."

"An update.. I did run a Repair of Articulate.  Now, I still cannot preview and I tried to publish a previously published presentation (on..."

"Thanks so much, Heidi.  I should have mentioned that I do not have storyline - just presenter and engage.  I don't know if I can do somet..."

"Heidi, The time to produce can vary.  Typically, we have already created the training manual, so we are just summarizing what has already..."

"We try to create one-page (double-sided) job aids.  All of our job aids are created in Microsoft Word, which makes editing very fast and ..."

"Thanks, Peter.  I just tried a few of your suggestions and they work great!"

"Thanks, Nalie,  I apprecite the help!  That is great idea."

"I also struggle with the same dilema.  It seems that we are needing to move more of our training to an online environment.  I have found ..."

"Thanks for the suggestion and the response.  I don't have Camtasia, but I may need to look into it.  Being new to the group,  I am very i..."

"I am also hoping  Articulate will get AS3 files to work in Engage and Presenter.  I am looking at Articulate as a solution since Adobe's ..."