"I think you're correct on the lock player to optimal size as the setting. It seems to fix the issue. This isn't an option for me, so I th..."

"In the ticket response they have logged it as a “possible bug.” And suggested locking the player as a workaround."

"I'm interested in the hack, but the particular project I'm on now is big and not simple, and can't be broken (deadline is too soon). I'd ..."

"Thanks Matthew. I have mine set to 200%. My slide size (determined by client template) is quite large, and can't expand much and the capt..."

"I'm also having trouble with the size of the captions. It's a great feature, but I don't understand how they can be so small and meet sta..."

"Just to add from my testing, this is an issue if the browser is allowed to fill the screen. If it's locked then it doesn't seem to be a p..."

"Hi Wendy! Thanks for the quick response. I'm working on a 6-month long project that is due on Monday. There are so many variables and tri..."

"Has anyone else had isues with random letters disappearing when CC is used in a lightbox slide? I have one slide that consistently has th..."

"The workaround I've been told to use in the past is to set all slides to reset to initial state. This was the instruction provided for de..."

"I have seen this in Storyline 2. In Storyline 360 I'm working on a large course, and we did have an issue where the resume was a bit unre..."

"Yes Any updates? If this isn't on the list to fix, can you let us know? I need to know whether I can wait it out, or if I need to go bac..."

"Many people use sites like Wix or Squarespace to create a site with project descriptions, resume etc. And then link to modules stored in ..."

"How large is your course? Some systems may load for a long time without a status bar. Also is it possible that the size of your module ex..."

"Thanks Ashley!  Would it be true that the font would change in all cases? The tester who had this issue only had it once when he resumed ..."

"A few years back, I worked on a really long course with a ton of text in SL2, and on resuming the course it wasn't able to remember the c..."

"Thanks! I thought it was Chrome bc all the other issues we found were in Chrome. But I looked back at the screen prints after reading the..."

"I'm using 360. I'm not sure about the internet speed. We were testing in all the different browsers, and it only seemed to be IE. I was j..."

"Thanks Michael. It must be something like that. I was testing from Scorm Cloud, but it will be launched from a corporate LMS later. I'm t..."

"Hi Ashley, Rectangle 4 is a transparent rectangle that is the correct drop zone. Rectangle 3 is a shape with animation that changes to a ..."

"I have had this problem in the past. For me, I had to go into each installed font and in the properties check one of the boxes for advanc..."

"@Joyce, Last I heard from the ticket submission is that they have noted it as a possible bug. Sadly my workaround was to remove all my zo..."

"Thanks! Submitted. It's 01205987 if that helps. "

"Hi, Sure. I am having trouble getting any files to load using the add attachment link. Do you have the upload link to send you something ..."

"Hi Crystal! Thanks! You're right. I can't replicate this on a new file. But on all the files I'm in the middle of (started before I did t..."

"Hi All,  Is this broken again? It was fine for a while, but I upgraded today, and now my slides with zoom regions that start at the begi..."