mick kless
mick kless
CEO at Compliance Education Institute
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"Maria - I opened a case and attached the Articulate Package file. The form asked which software product we're using but it did not list P..."
  • 9 months ago04/22/21 at 3:44 pm (UTC)
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"Hi Maria, Thanks for your help. Yes, the same issue occurred in SCORM cloud. I'll open a support case. "
  • 9 months ago04/22/21 at 3:19 pm (UTC)
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"Hi Lauren, Thank you for the response. We've tried Chrome, Edge and Firefox and have the same result. We published to web format and ever..."
  • 9 months ago04/21/21 at 1:38 pm (UTC)
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"We have been an Articulate user since 2015. We're using Presenter 360 to create courses and we embed the audio in the slides. Everything ..."
  • 9 months ago04/17/21 at 11:00 pm (UTC)
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"Hi Lauren - issue has been resolved. Articulate certainly has its eccentricities. One quiz works fine when using Presenter 360 and Quizm..."
  • over 1 year ago09/11/20 at 7:56 pm (UTC)
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"Thank you, Ren. I appreciate the feedback. Turned out that the issue was that StoryLine 360 imported a QuizMaker quiz and converted the ..."
  • over 1 year ago09/11/20 at 7:42 pm (UTC)
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"Yes, not an issue. Here's the scenario: We moved from Presenter 13 to Articulate 360. Due to a bug in 360, we have to import our cou..."
  • over 1 year ago09/11/20 at 1:51 am (UTC)
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"I imported a powerpoint file containing a QuizMaker quiz into StoryLine 360. The Quiz Properties were originally set to Show a..."
  • over 1 year ago09/11/20 at 1:23 am (UTC)
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"Hello Community - we're in IMMEDIATE need of an Articulate 360/Presenter 360/StoryLine 360/QuizMaker 360 expert for some short term work...."
  • over 1 year ago09/10/20 at 11:56 pm (UTC)
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"Hello Community - we're in IMMEDIATE need of an Articulate 360/Presenter 360/StoryLine 360/QuizMaker 360 expert for some short term work...."
  • over 1 year ago09/10/20 at 11:53 pm (UTC)
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mick kless replied to the discussion 360 UPGRADE FAILURE
"Excellent! I really appreciate the follow up. MICK KLESS, CEO, CRVPM lll 917.837.6970 (direct) 732.800.0744, ext 6 (office) Sent from..."
  • over 1 year ago05/22/20 at 7:02 pm (UTC)
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mick kless replied to the discussion 360 UPGRADE FAILURE
"Angelo is great but my issue IS NOT BEING RESOLVED and this has become extremely frustrating. The issue needs to be escalated. We haven't..."
  • over 1 year ago05/22/20 at 12:59 am (UTC)
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mick kless started a new discussion 360 UPGRADE FAILURE
"We are trying to upgrade to 360 from the old Presenter 13 and Quizmaker 13 and some of our courses convert and some choke. I opened a cas..."
  • over 1 year ago05/13/20 at 9:34 pm (UTC)
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mick kless replied to the discussion Upgrade to Articulate 360 Woes
"Here it is 2 years later and I'm getting a similar error when trying to upgrade to 360. I had to open a case with support. We have a ton ..."
  • over 1 year ago05/13/20 at 9:30 pm (UTC)
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mick kless started a new discussion Audio Export from Inserted Presenter Video in PPT
"I have recorded a number of videos within the courses that I created using PowerPoint and Presenter 13. I want to export the audio portio..."
  • 4 years ago12/14/17 at 11:51 pm (UTC)
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mick kless started a new discussion Exporting Flash Video for use in another course
"I'm using Presenter 13 and Powerpoint to build courses. I want to use a number of slides from a previous course and incorporate them into..."
  • over 5 years ago07/03/16 at 4:47 pm (UTC)
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mick kless started a new discussion How to combine 2 or more courses into 1
"I'm using Presenter 13 and PPT. I have created several courses that I want to combine into a single advanced course. All contain aud..."
  • over 5 years ago06/06/16 at 5:11 pm (UTC)
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mick kless started a new discussion Audio & Video is no longer linked to Course
"I needed to update a course and found that the audio and video files were no longer linked to it. I'm using Presenter 13 and PowerPoint. ..."
  • almost 6 years ago01/28/16 at 10:52 pm (UTC)
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mick kless replied to the discussion iPad & iOS volume issue
"Christie, We packaged and uploaded it. Regards, Mick Mick Kless, CRVPM President & CEO Compliance Education Institute ..."
  • 6 years ago11/04/15 at 7:27 pm (UTC)
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mick kless replied to the discussion iPad & iOS volume issue
"Ok. What email address should I send it to? By the way, we never had issues previously but a user reported the problem and then we ..."
  • 6 years ago11/02/15 at 4:35 pm (UTC)
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mick kless started a new discussion iPad & iOS volume issue
"I'm using powerpoint with Presenter '13 and publishing courses using the output to HTML 5 option. I noticed that when i try to access a c..."
  • 6 years ago11/01/15 at 11:13 pm (UTC)
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mick kless started a new discussion QuizMaker Question Numbering Progress
"I created a course with PowerPoint and Studio 13 (Presenter and QuizMaker). The quiz has 50 questions. I can't seem to find how to show t..."
  • over 6 years ago10/05/15 at 9:45 pm (UTC)
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"I'm at Update 6: 1507.2416"
  • over 6 years ago08/31/15 at 11:48 pm (UTC)
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mick kless started a new discussion Quiz answers word-wrap and block other choices
"I'm using QuizMaker and set up a multiple choice question. The answers have plenty of room in the boxes that contain them but when the co..."
  • over 6 years ago08/28/15 at 2:53 pm (UTC)
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"Thanks Ashley. Things are under control again Mick Kless, CRVPM President & CEO Compliance Education Institute R.I.S.C. Associ..."
  • over 6 years ago08/06/15 at 8:29 pm (UTC)