"As I suspected, they knew there was a bug but couldn't identify why the audio files are lost or corrupted. The issue was escalated. My co..."

"Hi Kelly, It's kind of interesting that there are Forum posts going back 11 years about this issue and it's never been resolved. You'd th..."

"Thanks, Ron. But that was not the case at all. Nothing moved. In researching the issue here, it appears as though there were similar issu..."

"After successfully publishing 6 powerpoint files with Presenter 360, all containing audio as a 6-lesson course, I have found that audio i..."

"Maria - I opened a case and attached the Articulate Package file. The form asked which software product we're using but it did not list P..."

"Hi Maria, Thanks for your help. Yes, the same issue occurred in SCORM cloud. I'll open a support case. "

"Hi Lauren, Thank you for the response. We've tried Chrome, Edge and Firefox and have the same result. We published to web format and ever..."

"We have been an Articulate user since 2015. We're using Presenter 360 to create courses and we embed the audio in the slides. Everything ..."

"Hi Lauren - issue has been resolved. Articulate certainly has its eccentricities. One quiz works fine when using Presenter 360 and Quizm..."

"Thank you, Ren. I appreciate the feedback. Turned out that the issue was that StoryLine 360 imported a QuizMaker quiz and converted the ..."

"Yes, not an issue. Here's the scenario: We moved from Presenter 13 to Articulate 360. Due to a bug in 360, we have to import our cou..."

"I imported a powerpoint file containing a QuizMaker quiz into StoryLine 360. The Quiz Properties were originally set to Show a..."

"Hello Community - we're in IMMEDIATE need of an Articulate 360/Presenter 360/StoryLine 360/QuizMaker 360 expert for some short term work...."

"Hello Community - we're in IMMEDIATE need of an Articulate 360/Presenter 360/StoryLine 360/QuizMaker 360 expert for some short term work...."

"Excellent! I really appreciate the follow up. MICK KLESS, CEO, CRVPM lll 917.837.6970 (direct) 732.800.0744, ext 6 (office) Sent from..."

"Angelo is great but my issue IS NOT BEING RESOLVED and this has become extremely frustrating. The issue needs to be escalated. We haven't..."

"We are trying to upgrade to 360 from the old Presenter 13 and Quizmaker 13 and some of our courses convert and some choke. I opened a cas..."

"Here it is 2 years later and I'm getting a similar error when trying to upgrade to 360. I had to open a case with support. We have a ton ..."

"I have recorded a number of videos within the courses that I created using PowerPoint and Presenter 13. I want to export the audio portio..."

"I'm using Presenter 13 and Powerpoint to build courses. I want to use a number of slides from a previous course and incorporate them into..."

"I'm using Presenter 13 and PPT. I have created several courses that I want to combine into a single advanced course. All contain aud..."

"I needed to update a course and found that the audio and video files were no longer linked to it. I'm using Presenter 13 and PowerPoint. ..."

"Christie, We packaged and uploaded it. Regards, Mick Mick Kless, CRVPM President & CEO Compliance Education Institute ..."

"Ok. What email address should I send it to? By the way, we never had issues previously but a user reported the problem and then we ..."

"I'm using powerpoint with Presenter '13 and publishing courses using the output to HTML 5 option. I noticed that when i try to access a c..."