Vic Reyes
Vic Reyes Staff
Articulate Inc.
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Vic Reyes replied to the discussion Publishing in Tin Can API & verbs
"You're welcome, Louise! You are correct! The xAPI course will always send Passed statements for scored assessments. In this scenar..."
  • 2 years ago02/28/22 at 5:40 pm (UTC)
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Vic Reyes replied to the discussion Publishing in Tin Can API & verbs
"Hi Louise, I'm happy to help! The Passed and Completion verbs are sent depending on your course's completion criteria. &nbs..."
  • 2 years ago02/24/22 at 11:28 pm (UTC)
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Vic Reyes replied to the discussion iPad Screen Recording Green Screen
"Hi Franscine, I'm so sorry for the trouble. We'd like to explore some more specifics with you through a case to see what's causing the er..."
  • 2 years ago02/24/22 at 5:21 pm (UTC)
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Vic Reyes replied to the discussion Problems with user exiting the course early
"Hi Margaret, Yes, that is definitely possible. You can customize the resume behavior of your Storyline course according to your pr..."
  • 2 years ago02/24/22 at 2:32 pm (UTC)
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Vic Reyes replied to the discussion Problems with user exiting the course early
"You're welcome, Margaret! Let me know if you need help with anything else!"
  • 2 years ago02/24/22 at 1:29 pm (UTC)
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Vic Reyes replied to the discussion Problems with user exiting the course early
"Hi Margaret, Good question! If users leave and resume a course, they will return to the beginning of the last slide they previousl..."
  • 2 years ago02/23/22 at 6:25 pm (UTC)
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Vic Reyes replied to the discussion True/False Slide Does Not Advance Only in Google Chrome
"You're welcome, Eric! Glad that worked! "
  • 2 years ago02/23/22 at 5:53 pm (UTC)
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Vic Reyes replied to the discussion Text entry field not working
"Hi Michelle, Welcome to E-Learning Heroes! I'm also a Mac user and have never come across this issue. Here's a sample ..."
  • 2 years ago02/23/22 at 4:05 pm (UTC)
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Vic Reyes replied to the discussion Import Quizmaker quiz into Rise?
"Hi Tsipora, The option to publish to Review 360 (formerly Articulate 360) remains the same - only the name has been changed. This ..."
  • 2 years ago02/23/22 at 3:38 pm (UTC)
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Vic Reyes replied to the discussion Different formating on different computers!
"Hi Ryann, Thanks for reaching out! The original issue posted here affects Storyline 2, and we implemented notable changes within S..."
  • 2 years ago02/22/22 at 6:03 pm (UTC)
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Vic Reyes replied to the discussion Turning off "show hand cursor on hover" doesn't work.
"Hi Jill, Thanks for checking in and sharing that you're having the same issue. We don't have an ETA at this time, but we'll pop in and sh..."
  • 2 years ago02/22/22 at 5:48 pm (UTC)
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Vic Reyes replied to the discussion Audio is corrupted after editing text-to-speech
"Thanks for sharing those details, Annykay. Is this something you consistently experience even on brand new projects? If so, we can happil..."
  • 2 years ago02/22/22 at 4:49 pm (UTC)
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Vic Reyes replied to the discussion True/False Slide Does Not Advance Only in Google Chrome
"Hi Eric, Thanks for reaching out and for sharing your project with us! After taking a look, I was able to complete the course using Googl..."
  • 2 years ago02/21/22 at 9:01 pm (UTC)
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Vic Reyes replied to the discussion No sound when publishing video
"Hi Rebecca, Thanks for reaching out! We've opened a support case for you to let our Technical Support Engineers take a closer look at you..."
  • 2 years ago02/21/22 at 3:55 pm (UTC)
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Vic Reyes replied to the discussion Parallels on Mac - Storyline is unusable with retina display
"Hi Michael, In order to change the  Retina setting on Parallels Desktop for Mac, you'll need to make sure that your virtual machine isn'..."
  • almost 8 years ago06/01/16 at 5:59 pm (UTC)
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Vic Reyes commented on the article How to Use Articulate Storyline on a Mac (with Videos!)
"Hi Ash, I'd personally go for standard Parallels Desktop for Mac. It has features that'll allow you to run Storyline (and other window..."
  • almost 8 years ago05/04/16 at 7:54 pm (UTC)
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Vic Reyes commented on the article How to Use Articulate Storyline on a Mac (with Videos!)
"You're welcome, Stephanie!"
  • almost 8 years ago05/04/16 at 7:38 pm (UTC)
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Vic Reyes commented on the article How to Use Articulate Storyline on a Mac (with Videos!)
"Hi Stephanie, Our general recommendations for using Storyline on Parallels Desktop is similar to VMware fusion - since both virtualiza..."
  • almost 8 years ago05/04/16 at 7:12 pm (UTC)