Storyline 3 - Update 3 Released Today

Our latest update to Storyline 3 is available today! 


You can see the new features and bug fixes we've added to Storyline 3 since the last update listed below, or the entire list since the initial release in the Storyline Version History here. Updates are free for Storyline 3 licensees. Download the latest update here.

  • The new text-rendering engine for Storyline 3 allows text to flow beautifully with consistent spacing and readability on every device. And learners will always see the correct fonts for variable references and data-entry fields in HTML5 output. Learn more about modern text.
  • Storyline 3 users can now open Storyline 360 project files that have text-to-speech narration, random number variables, and course completion triggers. Compatibility details here
  • Fixed: Published content stored on your local computer wouldn't play in Google Chrome 64 and later.
  • Fixed: We fixed some drag-and-drop issues in HTML5 output, such as drag items that wouldn't drop on targets, interactions that were marked as correct even when learners answered incorrectly, and hover colors that were wrong.
  • Fixed: We fixed some triggers that didn't work consistently in HTML5 output, including key-press, hover, and click-outside triggers that didn't fire when expected.
  • Fixed: Right-click triggers displayed a context menu in some HTML5 browsers.
  • Fixed: We fixed some HTML5 quizzing issues, such as the Review Quiz button not working when a course was set to never resume, matching drop-down choices that overlapped during quiz review, and question banks that displayed the same set of questions after three quiz attempts.
  • Fixed: We fixed some issues with HTML5 output in Internet Explorer and Microsoft Edge, such as flickering that appeared when navigating between slides and crashing that occurred when text had shadow effects.
  • Fixed: Videos wouldn't replay when revisiting slides in HTML5 output in Firefox.
  • Fixed: Lots of videos in a course could cause slides to lag or lock up in HTML5 output, and they could be sized or positioned incorrectly during preview.
  • Fixed: Audio continued to play in HTML5 output when switching to another browser tab, causing animations to become unsynchronized.
  • Fixed: JAWS screen readers would announce selected answer choices as "not checked" in HTML5 output.
  • Fixed: Zoom regions wouldn't work in HTML5 output when they were set to start at the beginning of slides, and they wouldn't always return to their initial states when revisiting slides.
  • Fixed: Data-entry fields didn't have focus when slides loaded in HTML5 output, so learners had to click inside them before entering text.
  • Fixed: We fixed some issues that could occur after upgrading project files to Storyline 3, such as blank slides, white borders around slides, and brief flashes or flickers between slides in HTML5 output.
  • Fixed: In the responsive mobile player, the seekbar was interactive even when it should have been read-only and the course menu would sometimes jump to the wrong slide.
  • Fixed: Closed captions in Flash output didn't display special characters, such as accented letters and apostrophes, and the captions were the wrong size after changing the player font size.
  • Fixed: We fixed some LMS issues, including accented letters in course titles that were replaced by question marks in SCORM output and courses tracked by the number of slides viewed reporting a Passed status rather than a Completed status.
  • Fixed: When the audio editor was zoomed in, you couldn't always delete portions of the waveform, and the waveform might be out of sync with the audio.
136 Replies
Ashley Terwilliger-Pollard

Hi Jeff,

Modern text fixed the issues with font kerning (spacing of letters) that folks were experiencing, but our team is still working on the issue of missing letters specific to IE11. We have some suggested troubleshooting steps here but know that for a lot of learners they won't be able to change browser settings. 

We'll update that article and the discussions here in ELH once we have a fix in place. 

Ashley Terwilliger-Pollard

Hi Christy,

I'm not clear on what version you'd like to update to? If you're going back a version, any bugs that have been fixed will be present again in your files. 

If you've run into an issue with the latest update of Storyline 3 Update 4 -please let us know! We're here to help and document a defect if you've found one. That way our team can work towards a fix for a future update. You can share here or in a Support case. 

Bonnie Kenney

There's a new bug in the new release!  I have a module created a couple of months ago.  I opened it today after updating Storyline.  This module includes a video on Slide 3.  The audio portion of the video now starts playing on Slide 2!!!  I've checked everything.  The module did NOT behave like this before I updated Storyline today, June 20, 2018.  Someone help!

Update 7/23/2018 - I contacted Tech Support on June 20 and they gave me instructions for uninstalling the update and re-installing the earlier version.  I have not heard from Tech Support on if a fix has been made to the update.

Ronnie Wilson-Miller

I'm having a very similar issue where clicking certain objects on slide 1.1 causes audio from a video on slide 2.1 to play. This still occurs if I put a dummy slide between these two slides.

This occurs in preview and on publication. I'm using v3.17.16117.0; a colleague who is still on v3.16.15842.0 has published the same file without any problems, so it seems clear that this is an issue with the new update.

Michael Bellis

In case others are experiencing this I just got these instruction to roll back from support.

1) Open your Articulate 360 desktop app by clicking the icon in your computer’s system tray (by the clock) or using the shortcut on your desktop.

2) Hover over Storyline 360, click the drop-down arrow that appears, and choose the uninstall option.

3) Download and install the previous version here:

4) To open Storyline 360, go to your computer’s Start menu and select it from your list of apps. Or, create a shortcut for it on your desktop or taskbar. (You won’t be able to open it from your Articulate 360 desktop app. It’ll show an Update button rather than an Open button while this older version is installed.)

Benjamin Walsh

Give this man a raise! Thank you Michael. You have saved the day! 

For some reason, the update was preventing me from publishing ANYTHING. I could publish to 360 review, and our LMS but all I would get was a perpetual loading circle:

I re-installed the older version of Storyline and it's working wonderfully again. Thanks again Michael Bellis! 

Cheryl Hoffman

When did you last update Storyline 3?  I'm on version 3.4, which is why I'm asking. The only weird audio issue that has popped up for me is (probably) a Chrome issue - where audio on the first slide doesn't play until the learner 'interacts' with the slide. Still good in IE, though.

Ashley Terwilliger-Pollard

Hi Ronnie,

We released a fix late on Friday for the issues encountered in this discussion and a few others.  You'll find the Storyline release notes are updated and you can download the latest update from the Articulate 360 Desktop application. 

Let us know if you need anything else! 

Crystal Horn

Hey everybody. I'm excited to let you know that we just released update 5 for Storyline 3! It includes new features and fixes - check them all out here.

One of the fixes addresses an issue where in HTML5 output, courses were non-responsive after closing a lightbox slide containing a quiz question

Here’s where you can download and install the latest version of Storyline 3. Let me know how you make out!

Leslie McKerchie

Hello Susi,

I shared this update on your original thread, but wanted to share here for anyone following along as well:

I'm happy to share that we just released another update for Articulate 360, and included a few important fixes that you'll see in the release notes here.  

I'm sure you'll be most interested in:

Fixed: Drag-and-drop questions weren't always evaluated correctly, and drag items weren't precisely centered in drop targets.

Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.