"Another vote for updating the AMP app to support HTML5 export. We have been using this feature extensively for years for our clients to u..."

"Hi Kendra, I couldn't ever get it to uninstall properly or do the update. I ended up starting from scratch - reinstalling Windows 10 (un..."

"After a while the error message says "Install Failed". The Storyline installation folder contents appear to have been moved, renamed or d..."

"Case number is 00835576"

"I'm having the same issue, will log a support request"

"Also ... if I manually locate the file ThumbnailHandlerx64.msi in the Program Data / Package Cache folder it says it's not a valid instal..."

"Hi, I am having problems installing or updating Storyline. The progress bar gets about 75% through then I get the error message that it c..."

"Too late to the party as usual, responding via email :-). However I agree with the Timeline issues Lisa has raised about the timeline ......"

"How about ... On media complete, show layer... then at the end of that empty 2-second long layer, have a trigger to go to Next slide."

"This might do what you need. Create 4 x True/False variables ... for example Marker1Viewed, Marker2Viewed, Marker3Viewed, Marker4Viewed..."

"I haven't had those errors but my Storyline 2 Update 9 gets stuck at about 80% through... going to uninstall / reinstall."

"Hi Allison, I had already upgraded to the latest Storyline. The Articulate Updater app linked from that support page fixed the problem wi..."

"I have a few different URLs I am trying to launch in Articulate Mobile Player - all are of the form ending in amplaunch.html. When viewi..."

"I'm still getting the insufficient disk space warning even when saving locally so I'll try the SL repair fix."

"Thanks Wendy, I'll switch to that and see how it goes. For me it seems to be more of an issue on bigger packages with a lot of video cont..."

"I am getting the error message "The project file could not be saved. ParentContainerClosed". I think I had an insufficient space on disk ..."

"For me it was caused by incorrectly set permissions for the files on the web server. When I uploaded the files using Transmit it was sett..."

"Never mind ... I read the support article mentioned above which I should have read first. So it looks like there's not much I can do in t..."

"Actually this is becoming an issue, our client needs to be able to play back the storyline export locally due to stringent IT security po..."

"I have a similar issue - MP4 video does not play locally (which is what this particular presentation has to do - published using the "CD"..."

"THANKS! That's been annoying me for ages. Perhaps a feature request: Having a "paste to fit timeline" feature / preference or a "lock tim..."

"Hi Leslie, any update on whether this has been resolved? I get the same thing - any time a question is edited and saved, the triggers rea..."

"My client is having the same problem - the Launch Method is not being pre-populated when she is trying to upload the course content into ..."

"Just a few tweaks to the (already excellent) Storyline interface that I think would be useful to consider for future updates. They might ..."