"The http://upload.articulate.com link should be working now. I will look into why the http://www.articulate.com/support/contact/submit.ph..."

"Hi Marta. Thank you for bringing this issue to our attention. Please refresh your browser and try again. This issue has been fixed."

"Claudine, I've recorded a Screenr that demonstrates changing all instances of the <NotesHeightSmall>550</NotesHeightSmall> in..."

"Sunil, Welcome to the forums! Quizmaker slides are held or referenced at _level55 and Engage slides are referenced at _level56. I hope th..."

"Linda, Thank you for sharing the steps you took to resolve this issue. As noted in your case, I have posted your solution below. There ap..."

"Ana, Simple .txt files should work, but adhere to the following guidelines. 1. Each word entry in the list must have a new line return. T..."

"Ana, In the following forum post, Justin Wilcox provided instructions for adding a custom dictionary file (.dic) to Engage. Just recently..."

"In the following forum post, Justin Wilcox provided instructions for adding a custom dictionary file (.dic) to Engage. Just recently we h..."

"Joe, What happens if you uncheck: Show Annotation Tools when inside the Record Narration Window? I understand you might have to Alt-Tab a..."

"Ben, Your comments have been noted."

"Ben, In my attempt to keep my comment non-technical, I feel something was missed in translation. The question in general is, why is there..."

"Wade, I think we can chalk this up to file corruption. Due to the complexity of the embedded PowerPoint file structure, this happens more..."

"Wade, According to the data embedded in your .pptx, the text should have the OpenType font 'Prestige Elite Std' applied. However, the scr..."

"Tracy, I'm glad we could help!"

"Tracy, If my comments above do not apply, make sure you are not attempting to publish to a folder path that is greater than 256 character..."

"Tracy, It sounds as if your system may have been compromised in one way or another. The tilde (~) naming convention is used in DOS enviro..."

"Kelly, Although you are getting the error when syncing animations in Articulate Presenter, the error is still a PowerPoint error. With th..."

"Raymond, I've reviewed your project file and have the following information. Remove the hyperlinks applied to the navigation text in your..."

"Sam, Thank you for sharing your discovery. This issue has been resubmitted for further review. Closing: Although the server(s) I tested ..."

"Sam, Since it's important a workaround is streamlined, it might take a bit longer to find a global option. With that said I have the fol..."

"Sarah, Please refer to the Modifying Assets section of the SDK documentation. There are a couple of things you need to complete to meet ..."

"Sam, I wanted to let you know I've identified the issue and I am working on a viable workaround. Thank you for your patience."

"Chris, I wanted to add, in order to view the published content, make sure users are meeting the system requirements. Based on your post, ..."

"Chris, I've been assigned to look into this issue. Can you please answer the following. 1. Is the quiz part of a Prersenter project or a ..."

"Joe, Just to reiterate what you have stated, the 'Default question time limit' found on the first dialog for a Learning Game --> Word ..."