Deb Stoetzel
Deb Stoetzel
Director, Media Development & eLearning at Fusion Productions
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Deb Stoetzel replied to the discussion Audio doesn't play in timeline or preview
"Hello, I am working in SL V3.47.23871.0 The audio is on my "C" drive and the files are .mp3's"
  • over 3 years ago12/21/20 at 12:54 am (UTC)
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Deb Stoetzel started a new discussion Audio doesn't play in timeline or preview
"Recently audio stopped playing in the timeline of existing courses that I am editing. The audio also doesn't play in the preview but does..."
  • over 3 years ago12/15/20 at 10:38 pm (UTC)
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Deb Stoetzel started a new discussion Shared RISE projects won't load
"A co-worker has shared Rise courses from his seat with me and they are in an endless loop of loading. How can I clear the titles from my ..."
  • almost 4 years ago05/26/20 at 8:44 pm (UTC)
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Deb Stoetzel replied to the discussion Audio Doesn't play initially on iPad Pro
"Thanks for the reply. The problem resolved itself with the Jan 28 update. Thank you for getting back to me. All is good."
  • 4 years ago02/14/20 at 6:11 pm (UTC)
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Deb Stoetzel started a new discussion Audio Doesn't play initially on iPad Pro
"I have Storyline courses that have audio associated with most screens. The audio doesn't play, on an iPad pro [latest Chrome installed] w..."
  • 4 years ago02/10/20 at 3:52 pm (UTC)
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Deb Stoetzel started a new discussion Audio previews but doesn't play when published
"Working in Studio 13, Presenter.  We have a 33 screen course that has audio on most screens that we imported through the Articulate tab...."
  • almost 6 years ago05/18/18 at 4:56 pm (UTC)
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Deb Stoetzel replied to the discussion Can't Navigate to a definition by clicking on a word
"Thank you. If you can expedite that would be great."
  • over 6 years ago12/11/17 at 7:21 pm (UTC)
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Deb Stoetzel replied to the discussion Can't Navigate to a definition by clicking on a word
"Here you go."
  • over 6 years ago12/08/17 at 2:49 pm (UTC)
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Deb Stoetzel replied to the discussion Content organized by levels
"That is what I thought. Thanks for confirming."
  • over 6 years ago12/06/17 at 9:30 pm (UTC)
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Deb Stoetzel replied to the discussion Content organized by levels
"Hi, Sorry for the delay. Attached is a screencast of the course. When my client clicks on the triangle next to #1 for example, she thi..."
  • over 6 years ago12/06/17 at 4:32 pm (UTC)
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Deb Stoetzel replied to the discussion Can't Navigate to a definition by clicking on a word
"I am in the latest version of chrome. Attached is a screencast of my experience. I can't click on and of the tabbed interactions. noti..."
  • over 6 years ago12/06/17 at 3:39 pm (UTC)
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Deb Stoetzel replied to the discussion Can't Navigate to a definition by clicking on a word
"Attached is a SCORM zip."
  • over 6 years ago11/30/17 at 7:12 pm (UTC)
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Deb Stoetzel replied to the discussion Can't Navigate to a definition by clicking on a word
"*Hi Alyssa,* *You can download the SCORM"
  • over 6 years ago11/29/17 at 4:13 am (UTC)
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Deb Stoetzel replied to the discussion Can't Navigate to a definition by clicking on a word
"Here you go. Thank you."
  • over 6 years ago11/22/17 at 1:25 pm (UTC)
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Deb Stoetzel started a new discussion Can't Navigate to a definition by clicking on a word
"I am update old modules that were originally created in Engage '09. I am working in Studio 13 currently. The Glossary is a tabbed intera..."
  • over 6 years ago11/21/17 at 1:29 pm (UTC)
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Deb Stoetzel replied to the discussion Exit button error
"That did the trick. Thank you"
  • over 6 years ago11/19/17 at 5:51 pm (UTC)
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Deb Stoetzel started a new discussion Exit button error
"I have a course that have produced occasional feedback that the exit button does not return the learner to the point where they left off...."
  • over 6 years ago11/16/17 at 8:21 pm (UTC)
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Deb Stoetzel started a new discussion Exit button error
"I have a course that have produced occasional feedback that the exit button does not return the learner to the point where they left off...."
  • over 6 years ago11/16/17 at 8:20 pm (UTC)
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Deb Stoetzel started a new discussion Content organized by levels
"I have a course that has been organized by levels. If a user is playing a screen in lesson 3 and clicks on the fold down triangle in les..."
  • over 6 years ago11/16/17 at 5:54 pm (UTC)
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Deb Stoetzel started a new discussion Replay for Studio 13
"How can I get Replay for Studio 13?"
  • 7 years ago04/27/17 at 11:51 pm (UTC)
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Deb Stoetzel replied to the discussion Audio Sync Issue in Presenter 13
"That works. Thank you Debra A. Stoetzel Director, Media Development & eLearning Fusion Productions 60 Barrett Drive, Ste. E Webs..."
  • over 7 years ago01/24/17 at 3:12 am (UTC)
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Deb Stoetzel replied to the discussion Audio Sync Issue in Presenter 13
"Just sent a package. The case number is: 0099470 Debra A. Stoetzel Director, Media Development & eLearning Fusion Productions 6..."
  • over 7 years ago01/23/17 at 10:52 pm (UTC)
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Deb Stoetzel started a new discussion Audio Sync Issue in Presenter 13
"I am syncing audio [narration] in Presenter 13. On one screen the audio scrub bar ends before the narration ends in the preview mode and..."
  • over 7 years ago01/23/17 at 8:36 pm (UTC)
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Deb Stoetzel replied to the discussion Printing layers
"In quizmaker, I don't have a publish option. See attached.  "
  • over 7 years ago10/25/16 at 5:56 pm (UTC)
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Deb Stoetzel started a new discussion Studio 13 Crashes on Publish
"I finished a course recently that I was able to successfully published multiple times. The client came back and wanted us to turn on the ..."
  • almost 8 years ago07/13/16 at 2:26 pm (UTC)