Erin Vincent
Lead Content Developer
at
SSA
Activity
Erin Vincent replied to the discussion SL360 Version 3.85.31840.0
"Hi Steven,
Any update? I am still having the issue and I have even switched computers. Please see the screen shots attached. One is..."
- 23 days ago04/03/24 at 6:19 pm (UTC)
Activity
Erin Vincent replied to the discussion SL360 Version 3.85.31840.0
"I have uninstalled, reinstalled, cleared cache, reinstalled C++ files, chatting with four different help desk folks and I still cannot do..."
- 1 month ago03/21/24 at 5:02 pm (UTC)
Activity
Erin Vincent replied to the discussion SL360 Version 3.85.31840.0
"Hi Luciana,
I have downloaded the most recent build and I have opened no less that 4 different projects and every time I get to the resul..."
- 1 month ago03/20/24 at 1:59 pm (UTC)
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Erin Vincent started a new discussion SL360 Version 3.85.31840.0
"I downloaded the newest version of SL360 and now I am missing the icons for the trigger indicators?"
- 1 month ago03/18/24 at 1:44 pm (UTC)
Activity
Erin Vincent replied to the discussion Can't open Storyline 360 - Sign In loop
"I am having the same issue. I changed by default browser with no luck. Any other suggestions? See video attached. "
- 2 months ago02/27/24 at 2:55 pm (UTC)
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Erin Vincent replied to the discussion Infinite loop trying to log in to update Storyline
"Having this same issue. Any instructions to correct?"
- 2 months ago02/27/24 at 2:52 pm (UTC)
Activity
Erin Vincent replied to the discussion Storyline 360: JAWS screen reader is reading menu items twice.
"Hello, has there been any progress to this issue for projects created in older versions of Storyline? We have over 500+ that would need t..."
- 5 months ago11/20/23 at 6:56 pm (UTC)
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Erin Vincent replied to the discussion Storyline 360: JAWS screen reader is reading menu items twice.
"Hello, I just wanted to follow-up on my question from 6 months ago. I am continuing to deal with this issue. Thanks!"
- 8 months ago09/08/23 at 12:28 pm (UTC)
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Erin Vincent replied to the discussion New in Storyline 360: Integrated Review 360 Comments
"I think I understand and as a matter of fact, we have a storyline template that all of our other projects are created from. So, tha..."
- 9 months ago07/20/23 at 6:12 pm (UTC)
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Erin Vincent replied to the discussion New in Storyline 360: Integrated Review 360 Comments
"Do you mean did I duplicate the project file and then publish to review 360? These are two totally independent project files with t..."
- 9 months ago07/20/23 at 5:54 pm (UTC)
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Erin Vincent replied to the discussion New in Storyline 360: Integrated Review 360 Comments
"Issues identified.
I published project A in review 360, the reviewer made comments I opened Project A to fix and the correct comments wer..."
- 9 months ago07/20/23 at 2:27 pm (UTC)
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Erin Vincent replied to the discussion New in Storyline 360: Integrated Review 360 Comments
"Yes! I had the exact same thought/request/suggestion. "
- 9 months ago07/19/23 at 12:28 pm (UTC)
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Erin Vincent replied to the discussion Storyline 360 Build 3.76.30446 dated May 30, 2023
"My response to Dexter,
I hope the issue with the numeric title can be resolved because our current SOP and 650+ projects are titled..."
- 11 months ago06/08/23 at 7:18 pm (UTC)
Activity
Erin Vincent replied to the discussion Storyline 360 Build 3.76.30446 dated May 30, 2023
"Update from Customer Support Engineer.
Hi Erin,
I tried publishing the course as a web package and LMS, which also closed as ..."
- 11 months ago06/08/23 at 7:17 pm (UTC)
Activity
Erin Vincent replied to the discussion Storyline 360 Build 3.76.30446 dated May 30, 2023
"Hi Steven,
1. I am working locally from my machine.
2. I am simply trying to publish the project.
3. I have uninstalled, restarted,..."
- 11 months ago06/07/23 at 1:44 pm (UTC)
Activity
Erin Vincent started a new discussion Storyline 360 Build 3.76.30446 dated May 30, 2023
"I downloaded the newest build and tried to re-published two different (completed) project and Storyline just shuts down. I cleared my cac..."
- 11 months ago06/06/23 at 6:09 pm (UTC)
Activity
Erin Vincent replied to the discussion Storyline 360: JAWS screen reader is reading menu items twice.
"I am having the same issue but only when trying to update "older" files. I was trying to update this project and it started. ..."
- 1 year ago02/27/23 at 9:03 pm (UTC)
Activity
Erin Vincent started a new discussion Keyboard Accessibility Issue - Tab
"Hi,
I am using SL360 V3.65.28121.0 with the modern skin. I am able to navigate all of the my slides using my tab key expect t..."
- over 1 year ago08/03/22 at 2:58 pm (UTC)
Activity
Erin Vincent started a new discussion Storyline 360 Build April 20, 2022- 3.63.27628.0 and accessibility
"Hi,
There is an issue with this build and JAWS not reading the Correct/Incorrect Layer. When I press submit focus goes directly to ..."
- 2 years ago04/25/22 at 4:28 pm (UTC)
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"Thanks for the quick reply Lauren. Do you have any information about the states not reading? Selected or Visited states.
Than..."
- almost 3 years ago05/26/21 at 7:20 pm (UTC)
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Erin Vincent started a new discussion Screen Reader (JAWS) will not read states of buttons (visited or selected) and it can't access a hidden button that has turned normal
"I am working on a project where users have to review 7 buttons before the "Next" button which is hidden, changes to normal and allows the..."
- almost 3 years ago05/25/21 at 12:57 pm (UTC)
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Erin Vincent replied to the discussion Button states not reporting to screen reader users
"Help! JAWS has always read the states and now, all of a sudden I can't get JAWS 19 or 20 to read the states in SL360 or SL3 Version..."
- 3 years ago04/01/21 at 2:53 pm (UTC)
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Erin Vincent replied to the discussion Issues with Tables in Storyline 3 and 360
"Hi Katie, sorry for the delay. Just now seeing this and this continues to be an issue in all of our projects that have tables. ..."
- over 3 years ago08/25/20 at 2:29 pm (UTC)
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Erin Vincent started a new discussion Issues with Tables in Storyline 3 and 360
"I have multiple projects that contain tables. When I published in Storyline 3 or 360, the content in the tables does not display. Please ..."
- almost 4 years ago06/15/20 at 3:41 pm (UTC)
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Erin Vincent replied to the discussion Scroll text and Accessibility
"Hi, I just want to follow-up again. Are JAWS users our still having this issue. Thank you"
- over 4 years ago08/30/19 at 6:29 pm (UTC)