Jason Kramer
Jason Kramer
Instructional Designer at Illumina Interactive
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Jason Kramer replied to the discussion SL360 key press trigger issues
"Hello!  Certain key press triggers are not working with the latest 360 build. I haven't checked them all, but see the attached for an ex..."
  • almost 6 years ago06/22/18 at 3:15 pm (UTC)
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"Thank you for checking in!"
  • 6 years ago04/18/18 at 4:02 pm (UTC)
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"Absolutely! I will put in a support case."
  • 6 years ago04/17/18 at 12:54 pm (UTC)
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Jason Kramer replied to the discussion Not enough memory with 32Go RAM ?
"Leslie, Thank you for checking in! All seems to be well now. I did, in fact, import into a new file, and that seemed to do the trick. Al..."
  • 6 years ago04/05/18 at 7:27 pm (UTC)
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Jason Kramer replied to the discussion Not enough memory with 32Go RAM ?
"Looks like a spoke too soon (thankfully!), it appears the course I was looking at was an anomaly."
  • 6 years ago04/04/18 at 6:50 pm (UTC)
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Jason Kramer replied to the discussion Not enough memory with 32Go RAM ?
"Unfortunately, using the latest update, I immediately started having, what "seems" like, memory leak trouble. Storyline 360 is basically ..."
  • 6 years ago04/04/18 at 6:00 pm (UTC)
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"Thanks for the head's up Alyssa!"
  • over 6 years ago02/07/18 at 1:39 am (UTC)
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"Thanks for the update! Great to hear! re: workarounds I am aware of those workarounds. But I don't want to change the whole design para..."
  • over 6 years ago02/06/18 at 3:43 pm (UTC)
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"Media complete trigger is not working for me either. Hoping for a fix, soon. :)"
  • over 6 years ago02/06/18 at 1:34 pm (UTC)
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"Anyone else seeing this behavior in the current update?"
  • over 6 years ago02/05/18 at 2:22 pm (UTC)
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"I also noticed this in the latest update. Here's up hoping the wonderful team at Articulate is banging away at these update_bugs and will..."
  • over 6 years ago02/01/18 at 3:39 pm (UTC)
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Jason Kramer replied to the discussion Recent update causing preview issues
"Same thing is happening to me. Will contact support."
  • over 6 years ago02/01/18 at 3:25 pm (UTC)
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"Erin and Michael, thank you for the responses! I ended up going the route Michael mentioned, which worked just fine. Cheers!  "
  • over 6 years ago12/13/17 at 9:58 pm (UTC)
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"Good to hear there are plans to add other languages. Thanks!"
  • over 6 years ago12/08/17 at 7:53 pm (UTC)
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"LOVING the new text-to-speech options! Question/request: Are there plans to add Chinese to the voice options?"
  • over 6 years ago12/08/17 at 4:03 pm (UTC)
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"@leslie Just wanted to mention that I was able to finally download and install. Fantastic update!"
  • over 6 years ago11/16/17 at 5:05 pm (UTC)
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"Absolutely! Thanks!"
  • over 6 years ago11/14/17 at 8:55 pm (UTC)
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"Received option, started to download via app, it was going ultra-slow and eventually gave me the fail message. Side note, articulate.com..."
  • over 6 years ago11/14/17 at 8:42 pm (UTC)
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"Looking forward to the update! Anyone else having trouble downloading? My sense is that the servers are getting hammered, but it could b..."
  • over 6 years ago11/14/17 at 7:54 pm (UTC)
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"@ dennis I have noticed this in HTML5 as well. I currently have all slides on Reset to initial State. Let's say you have a "replay" butt..."
  • over 6 years ago10/17/17 at 4:36 pm (UTC)
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Jason Kramer replied to the discussion Hide that mouse!?
"Another approach would be to have a layer whereby the "Base Layer Objects" list has the Mouse unchecked. At the point that you no longer ..."
  • over 6 years ago10/06/17 at 10:37 pm (UTC)
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Jason Kramer replied to the discussion Can't upload to Articulate Review
"Thanks Leslie! Yes, I am receiving the same error she was having. It is only on one particular course. I have contacted support (Case #0..."
  • over 6 years ago09/25/17 at 3:24 pm (UTC)
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Jason Kramer replied to the discussion Can't upload to Articulate Review
"@sharron How did you find out you were missing two fonts? Thanks!"
  • over 6 years ago09/25/17 at 3:00 pm (UTC)
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Jason Kramer replied to the discussion Simulation slide orientation
"Thanks for the reply Alyssa! After much fiddling, I think I can reach my same goal with by manipulating the recording frame.  "
  • over 7 years ago02/14/17 at 3:18 pm (UTC)
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Jason Kramer replied to the discussion import video with alpha background
"Heya Alex! When you import the finished mp4 into SL2, the background is remaining transparent? Could you share your export settings? I ..."
  • over 7 years ago02/09/17 at 8:49 pm (UTC)