"I'm having this same issue. When I look at the comments others make in Review 360, commenting on Rise courses, I have a difficult time ma..."

"Any updates on the survey tool? We would like to use this as well. Ideally responses that report back to the LMS, that can be saved and d..."

"Hi Chris, is this still available? I'd love to take a look. "

"Thank you! I'll try those dimensions. Jesse"

"Thank you. I had been trying that to no avail. Once I closed out the program and got back in, it started working. Thanks, Jesse"

"Thanks. Is there a way to change the way a Tin Can file reports to an LMS?"

"That makes sense for running the actual software, but I was hoping that after Storyline published the file, it would be in a format compa..."

"Republishing the courses solved the problem. Because we have so many, that will take a few days of work. Hopefully this doesn't happen to..."

"Alyssa - Thank you as well. this course was published in HTML5. Is there anything else that could be the issue?  Thanks Jesse"

"Ali - Thanks for responding. I attached a screen shot of what I see when I pull up the course. I'm viewing the published content on the w..."

"I found the issue. When I posted this question, these posts popped up: https://articulate.com/support/article/mp4-videos-require-a-mime-t..."

"Thank you everyone! I will give these a try."

"This works. Thank you! Jesse Carleton Training Manager North American Retail Hardware Association (317) 275-9418 direct (317) 275-94..."

"Alright, thanks for you help!"

"Alright - Thanks. We're using Presenter '13.  Any idea if/when the Android app will support Presenter 13?"

"Sorry to drag this out - but it's still not working for me. Would you send me a tutorial? I don't quite understand what I'm supposed to d..."

"Thanks. Is there a browser capability in the app? Do you mean that I can open a web page in the app and then browse to the link where the..."

"Thanks for your help!"

"Christine - Thank you for your help. I tried all of your suggestions above, but the only thing that worked was opening it in '09 and resa..."

"Christine – I attached theerror message I was receiving, if that helps (sorry it didn’t come through thelast time). I don’t still have ac..."

"Leslie - Thank you for the response. Jesse"

"Thank you. This helps a lot. Jesse"

"Leslie - I just packaged and submitted the course for the support team to investigate. Phil - At what point would I be hitting the tab ke..."

"Thank you, I'll try that."

"Just checked that and unfortunately no i didn't see anything around the object. It appears in the Articulate player portion of the screen..."