Katie Riggio
Staff
Technical Writer
at
Articulate
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Virginia Beach, VA
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Contact Me
Activity
Katie Riggio replied to the discussion How to make the course re-start button larger and more center to the page?
"Hello Barbara,
Thanks for reaching out!
Right now, there isn't a way to customize the built-in restart button in Storyline.
Creatin..."
- over 3 years ago02/05/21 at 7:23 pm (UTC)
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Katie Riggio replied to the discussion Presenter 360 and QuizMaker 360 prompting for Flash
"Hello, Jeff!
I see you and Gren on our Support team are knee-deep in troubleshooting to get to the bottom of this, so I connect..."
- over 3 years ago02/05/21 at 6:56 pm (UTC)
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Katie Riggio replied to the discussion Sequence drop-down question slide
"Hi Ralph,
Thanks for writing in!
By default, Storyline will shuffle answer choices for matching and sequence drop-down question..."
- over 3 years ago02/05/21 at 6:37 pm (UTC)
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Katie Riggio replied to the discussion Turn mouse click sound off in mass
"Hello, Wendy!
Right now, you'll need to omit the clicking sound on a slide-by-slide basis in Storyline.
From here, I'll&n..."
- over 3 years ago02/05/21 at 6:14 pm (UTC)
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Katie Riggio replied to the discussion How do I create a Results slide Master that can be reused from course to course?
"Hi, Susan. Happy first post!
What's the best way to manage slides from course to course to maintain the integrity of the design with..."
- over 3 years ago02/05/21 at 4:41 pm (UTC)
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Katie Riggio replied to the discussion Storyline 3: result page
"Hi there, Tom!
While editing the report.html file is outside our wheelhouse, we're happy to point you in the rig..."
- over 3 years ago02/05/21 at 3:27 pm (UTC)
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Katie Riggio replied to the discussion Translation/Export to Word error message
"Hi there, Jessica!
I'm so sorry this bug is impacting your work.
We're on it, and assuming the final testing phase goes well, a fix ..."
- over 3 years ago02/05/21 at 3:03 pm (UTC)
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Katie Riggio replied to the discussion Files missing from LMS folder when publishing to AICC
"Hi there, Scot!
That's a great question, and I'm happy to clarify.
We simplified the HTML5 published output in Storyline 360 builds ..."
- over 3 years ago02/05/21 at 2:31 pm (UTC)
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Katie Riggio replied to the discussion IOS issue skipping locked slides
"Greetings, Graham!
Great call to also open a case with our Engineers for this! I see Christopher recently asked ..."
- over 3 years ago02/05/21 at 2:19 pm (UTC)
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Katie Riggio replied to the discussion semaphore timeout period has expired
"Hi, Sue.
I haven't seen that error before, and I'm glad you reached out for help!
A quick search shows that error might b..."
- over 3 years ago02/04/21 at 8:46 pm (UTC)
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Katie Riggio replied to the discussion Audio file not pausing when clicking the preview pause button
"Hi, Alli!
Thanks for checking in, and I'm sorry this bug is affecting your projects.
We haven't fixed it in Storyline yet, but ..."
- over 3 years ago02/04/21 at 8:20 pm (UTC)
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Katie Riggio replied to the discussion Video Colours changing when Module published
"Hi, Thomas!
I appreciate you sharing those clues, and I'm sorry for the trouble. This matches an open issue in Storyline wher..."
- over 3 years ago02/04/21 at 7:49 pm (UTC)
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Katie Riggio replied to the discussion Volume icon moved positions on the playbar
"Hi Danielle,
I appreciate you raising this and would love to help.
Note: In Storyline 360 Update 47, we rearranged the player contro..."
- over 3 years ago02/04/21 at 7:33 pm (UTC)
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Katie Riggio replied to the discussion Transparent buttons are not working
"Hello, Elizabeth!
I'm happy to look into the button behavior with you! First, let me gather a few more clues:
Does the problem appe..."
- over 3 years ago02/04/21 at 7:13 pm (UTC)
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Katie Riggio replied to the discussion Storyline 360 Compatibility with Kurzweil 3000
"Hello, Shayne!
Right now, Storyline 360 courses work with the latest versions of NVDA, JAWS, VoiceOver, and TalkBack in these&n..."
- over 3 years ago02/04/21 at 6:45 pm (UTC)
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Katie Riggio replied to the discussion Transitions - not recognizing triggers on slide
"Hello, Richard!
I'm sorry that the bug Leslie shares above is still open in Storyline 360. If anything changes, ..."
- over 3 years ago02/04/21 at 6:11 pm (UTC)
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Katie Riggio replied to the discussion How to count the correct answered slide in multiple response questions?
"Hello, Hideki!
Thanks for writing in, and that's a great question. I can't wait to see what folks will recommend, but here..."
- over 3 years ago02/04/21 at 5:50 pm (UTC)
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Katie Riggio replied to the discussion Publish to CD and Flash
"Hello, w. That's a great question!
The modern player is exclusive to Storyline 360. You can open Storyline 360 project files that use the..."
- over 3 years ago02/04/21 at 4:24 pm (UTC)
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Katie Riggio replied to the discussion rpc server is unavailable message when I use Translation -> Export to word option
"Hi there, Bob!
I appreciate you connecting with our Support team, where it looks like this bug is the culprit:
Exporting to Wor..."
- over 3 years ago02/04/21 at 4:14 pm (UTC)
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Katie Riggio replied to the discussion no audio on timeline
"Hi there, Heather!
I see you and Darwin are already troubleshooting to get to the root of the missing audio. Great move to..."
- over 3 years ago02/04/21 at 3:09 pm (UTC)
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Katie Riggio replied to the discussion Quality of Audio Exported from Storyline
"Hi there, Heather!
That's a great question. We've got these best practices and articles for working with high-quality audio:
Storyline 3..."
- over 3 years ago02/04/21 at 2:48 pm (UTC)
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Katie Riggio replied to the discussion Referencing Points Values
"Happy first post and excellent question, Joey!
Right now, there isn't a built-in way to display the point value of each question on the q..."
- over 3 years ago02/03/21 at 9:18 pm (UTC)
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Katie Riggio replied to the discussion Moodle sends badge before Storyline quiz is completed
"Greetings, Beatrice!
Thanks for raising this, and I appreciate you sharing a file with our Support team. It looks like you and Darwin iso..."
- over 3 years ago02/03/21 at 8:46 pm (UTC)
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Katie Riggio replied to the discussion Courses display white screen on iPad through a mobile app
"Hi, Melissa. Thanks for reaching out!
I see you've got a great conversation going with Cleo on our Support team. Be s..."
- over 3 years ago02/03/21 at 8:19 pm (UTC)
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Katie Riggio replied to the discussion Issues with Rendering? (icons/scrolling/interactivity)
"Hi Erin,
Thanks for walking us through the problem! Correcting misplaced objects is frustrating, and I'd love to help you ..."
- over 3 years ago02/03/21 at 8:05 pm (UTC)