"Hi, Justin! I don't see a resolution for this case in our system. Since this is an older post, I'd love to get some detail from you about..."

"Hi Erin, I've updated your case to let the team know! You should be hearing from us via email."

"Hi, Darlene! Sorry to hear you're running into this issue. I understand that can be incredibly frustrating when it doesn't always work as..."

"Hi Iris, Thanks for reaching out about this! To start, I'd like to confirm what browser you're using. Do you see the same result if you t..."

"Hi Giselle, Thanks for reaching out! I understand it can be tedious to rename the images you import into your course. Currently, Storylin..."

"Hi, Graeme! We don't have an update on this request, although our team is still tracking it. As Maria mentioned, we'll let you know if we..."

"Hi Morgan, Thanks for providing additional details! If you're willing to share your file with us, I'd be happy to take a closer look at w..."

"Hi, Hideki! Please keep us updated on their findings after applying the update! You can get in touch here or in a support case."

" Hi Kathryn, Thanks for reaching out about exporting text from your Rise 360 course! Another option aside from using the copy and pa..."

"Hi Jimmy, Thanks so much for providing your experiences with such detail! I've consolidated your comments in a case for our team to revie..."

"Hi Bea, Thanks for reaching out! I see my teammate, Joe, replied to you in a separate thread. As he mentioned, this function isn't curren..."

"Hi Jimmy, I see you've submitted a feature request to our team which we greatly appreciate. We value your feedback as we work to enhance ..."

"Hi Richard, and thanks for reaching out! I'm sorry to hear you've hit this snag while creating a learning path in Reach 360, but I'm happ..."

"Hi Blended Learning, Thanks for reaching out and I'm sorry you're experiencing this issue! You can view content without signing in to Rev..."

"Hi Eric, Thanks for reaching out! The version history lists new features and fixes we’ve added to improve Storyline 360. Although minor c..."

"Hi, Francesco! Sorry to hear you experienced the same issue as Eric. If the problem persists after updating to the latest version of Stor..."

"Hi, Jesi! I'm sorry to hear you've hit this snag! It sounds like you've done quite a bit of troubleshooting on your own, so I've opened a..."

"Hi Alba, I'm sorry to hear you're experiencing this issue and I'm happy to help investigate what's going on! I understand you've followed..."

"Hi, Online Learning Developer 1! I'm sorry to hear you're experiencing this issue with your course! I'm happy to help troubleshoot by bre..."

"Hi Erica, Thanks for reaching out and I'm sorry to hear you ran into this issue! I'm happy to help and have a few clarifying questi..."

"Hi Michelle, That's great to hear. Thanks for updating this discussion with what worked for you! If you run into any trouble moving forwa..."

"Hi, Mary! I've added your name to the current feature request, so you'll be notified of any updates!"

"Hi, Robin! I'm sorry to hear you've hit this snag. Are you receiving an error message or is there a specific step where you get stuck? As..."

"Hi, Michelle! Thanks for reaching out and I'm sorry to hear you're experiencing this issue. It was a great idea to try the troubleshootin..."

"Hi Melinda and Anand, I'm glad to hear you were both able to resolve the issue! If you need further assistance, please feel free to reach..."