Leslie McKerchie
Leslie McKerchie Staff
Customer Happiness Specialist at Articulate
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"Hello Haydee, Thanks for reaching out and sharing what you are experiencing in your project file and sharing it so that I could take a lo..."
  • 22 minutes ago04/13/21 at 5:22 pm (UTC)
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Leslie McKerchie replied to the discussion Articulate Storyline Older Versions downloads.
"Hello Harish, and welcome to E-Learning Heroes. 😊 Thanks for reaching out and sharing that you are an Articulate 360 subscriber. Art..."
  • 38 minutes ago04/13/21 at 5:05 pm (UTC)
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"Hi Blythe, As promised, I'm popping back in to share an update on the issue you previously experienced. We just released another update t..."
  • 1 hour ago04/13/21 at 4:57 pm (UTC)
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Leslie McKerchie replied to the discussion Storyline 3 Player error
"Hello Chad and everyone, As promised, I'm popping back in to share an update on the issue you previously experienced. We just released an..."
  • 1 hour ago04/13/21 at 4:56 pm (UTC)
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Leslie McKerchie replied to the discussion Storyline player painfully slow to open
"Hello Alexander, As promised, I'm popping back in to share an update on the issue you previously experienced. We just released another up..."
  • 1 hour ago04/13/21 at 4:55 pm (UTC)
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Leslie McKerchie replied to the discussion Storyline Team Files
"Hello John and welcome to E-Learning Heroes. 😊 I'm happy to see that you were able to contact our support team as well and I'm glad ..."
  • 1 hour ago04/13/21 at 4:26 pm (UTC)
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"Thanks, TUI People Development. We'd be happy to follow along if you'd like to share your case number with us here. I was unable to track..."
  • 2 hours ago04/13/21 at 4:08 pm (UTC)
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Leslie McKerchie replied to the discussion Submit Button Not Working Properly
"Thanks for letting us know which template you're using, Brett. I created a small sample file with the 3 built-in multiple-choice question..."
  • 3 hours ago04/13/21 at 3:07 pm (UTC)
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Leslie McKerchie replied to the discussion Storyline 360 crashes when opening.
"Hello Karen, and welcome to E-Learning Heroes. 😊 Thank you for reaching out and sharing that you're experiencing a similar issue. I ..."
  • 3 hours ago04/13/21 at 2:47 pm (UTC)
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Leslie McKerchie replied to the discussion PlayAudio Trigger not working
"Thanks for the update, Geralyn. I can see that you are working directly with Lianne, so you're in great hands."
  • 3 hours ago04/13/21 at 2:42 pm (UTC)
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"Thanks for the update, Bradley. I can see that you are now working directly with Lianne, so you're in great hands."
  • 3 hours ago04/13/21 at 2:40 pm (UTC)
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Leslie McKerchie replied to the discussion Storyline 360 - publish to video is not working
"I'm glad that this conversation was able to help you as well, Jacob. Thanks for popping in to share, and welcome to E-Learning Heroe..."
  • 4 hours ago04/13/21 at 1:54 pm (UTC)
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Leslie McKerchie replied to the discussion Storyline Crashes when trying to open player
"Hello Timberly and welcome to E-Learning Heroes. 😊 Thank you for reaching out to let us know you're running into an issue with your ..."
  • 5 days ago04/08/21 at 7:44 pm (UTC)
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Leslie McKerchie replied to the discussion Presenter 360 Publish for email
"No problem, Lindsay. Please let us know if we can further help. It looks like your email signature came through when you replied via emai..."
  • 5 days ago04/08/21 at 7:22 pm (UTC)
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"Hi Rob and Steve, We now have a website where you can check out what's in the works and upcoming: Articulate 360 Feature Roadmap This con..."
  • 5 days ago04/08/21 at 4:56 pm (UTC)
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Leslie McKerchie replied to the discussion Blurry Video
"Hi Alexia, Thanks for reaching out and sharing what you are experiencing with videos in your published output. What are the dimensio..."
  • 5 days ago04/08/21 at 4:42 pm (UTC)
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"Thanks for the update, Raymond. Although most Storyline content displays during preview just like it will when you publish, there are a f..."
  • 5 days ago04/08/21 at 4:36 pm (UTC)
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"Hi Cat, Yes, you can track the completion of your Rise course via Storyline Block and Quiz. The solution that Justin shared above would p..."
  • 5 days ago04/08/21 at 4:23 pm (UTC)
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Leslie McKerchie replied to the discussion Presenter 360 Publish for email
"Hi Lindsay, Thanks for reaching out and explaining what your client is running into difficulty with. I'm happy to help you with your ques..."
  • 5 days ago04/08/21 at 4:12 pm (UTC)
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Leslie McKerchie replied to the discussion Software Simulations and 508 Compliance
"Hello Nancy and welcome to E-Learning Heroes. 😊 I'm glad to hear that you are designing your course with accessibility in mind. Are ..."
  • 5 days ago04/08/21 at 3:06 pm (UTC)
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Leslie McKerchie replied to the discussion Replay Error (Invalid/Corrupt File)
"I appreciate you chiming in to share what you experienced with the instructions above, Joshua. I've opened a support case on your behalf ..."
  • 5 days ago04/08/21 at 2:55 pm (UTC)
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"Hi Daria, If you need the questions reported to the LMS, then they should be included on the Result Slide. There is not a buil..."
  • 5 days ago04/08/21 at 2:17 pm (UTC)
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Leslie McKerchie replied to the discussion Ordered Lists Repeating Problem
"Hi Erik, Thanks for sharing your file so that we could take a look. I do see the same issue when previewing your project, but I am unable..."
  • 5 days ago04/08/21 at 1:29 pm (UTC)
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Leslie McKerchie replied to the discussion No Shuffle Option for Matching Drag & Drop
"Hi Terra, You're absolutely right. My example was specific to the subsequent question asked by S T, which was specific to the sequence dr..."
  • 5 days ago04/08/21 at 12:44 pm (UTC)
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Leslie McKerchie replied to the discussion license issue
"Hi Paul, Great move with reaching out to the support team as well. I can see that Akif has already taken care of you."
  • 5 days ago04/08/21 at 12:28 pm (UTC)