"Hi John! First of all, let me welcome you to E-Learning Heroes! I see where you filed a support case (#00337839 for my reference). I see..."

"Laura, Just in case...here's the link for how to send that package Thanks, Leslie"

"Hi Laura! Here are a few things that you can check: If you're using a DPI setting other than 96, you'll encounter erratic behavior in th..."

"Hi Jason! First, let me welcome you to E-Learning Heroes! You can assign negative point values to answer choices using number variables ..."

"Hi Michael! This could indicate that one or more text labels in your player template are blank. The following article is a great referen..."

"Hi Linda and let me welcome you to E-Learning Heroes! Can you confirm you're working with local project files, please? Working on a netw..."

"Hi Nadege! Sorry  for the delay, but happy to hear that you were able to get this sorted. Good luck with your project. "

"Hi Michelle! Bruce is correct.  If you would like further instruction you can also view the tutorial about this here. Hope this helps!"

"Curious now Joanna.  Did Nancy's suggestion help you then?"

"Are you talking about just to try?  Here is a link to do so.  Happy quiz-making"

"Is the file name too long perhaps?  Has to be less than 260 characters I think.  Just a thought."

"Hey Dayna!  I know there are some properties that have to be addressed.  Have you looked at this tutorial to see if it helps you? Hope it..."

"Hi Richard!  I found a similar question here (which has lots of other great links), and I think this will help you in your desire to chan..."

"Of course it does Johnathan! Stay positive! Eric, those ideas are fabulous! Great way to both challenge yourself and keep your audience o..."

"Hi Charlotta, Sounds like the configuration of your browser.  Here is a Microsoft link that troubleshoots this same issue.  Hope it helps..."

"Hey Lisa, Since you haven't gotten a reply, thought this might help.  I'm trying to understand myself, but it seems that this link may he..."

"I agree.  Our company has been using Captivate, and I'm still using/playing with demo for Articulate, but very pleased as a first impress..."

"Troubleshooting for this located here.  Figured that's a start, and if not, you can better explain the problem if this doesn't help."

"Richard, If you look here it does seem that you can export those screen recordings.  Kevin is right though, it saves it as MP4, so you w..."

"Hi Bea!  I'm new here as well, and checking things out.  My first guess would not be the product, but system compatibility.  Have you rea..."