Marie DesJardin
Marie DesJardin
Sr. eLearning Application Consultant at Verint Systems Inc.
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"Thank you, Leslie! I have uploaded an exam story to your team. I appreciate your help! Jen, thanks for the Flash fallback tip. Unfortunat..."
  • over 4 years ago10/10/19 at 6:25 pm (UTC)
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"Also, I noticed that the Developer Tools in IE no longer offer IE 11 as a monitor choice. The default is now Edge. Is this a recent chang..."
  • over 4 years ago10/09/19 at 8:15 pm (UTC)
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Marie DesJardin started a new discussion Quizzes and step-by-step video not working in IE 11
"Our customers are experiencing a number of issues with quiz questions and step-by-step videos ("practice labs") not working in IE 11..."
  • over 4 years ago10/09/19 at 7:40 pm (UTC)
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Marie DesJardin replied to the discussion Erratic final exam behavior
"Robert already gave me some good additional user browser items to check for the first exam. I really do appreciate your help!"
  • almost 5 years ago08/07/19 at 8:52 pm (UTC)
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Marie DesJardin replied to the discussion Erratic final exam behavior
"I appreciate it. I don't believe SL3 is the problem, but I'd like to have your team verify that before I escalate within my own managemen..."
  • almost 5 years ago08/06/19 at 7:45 pm (UTC)
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Marie DesJardin replied to the discussion Erratic final exam behavior
"Thank you very much for getting back to me, Katie! I have the latest SL3 -- picture attached. We have thousands of users. Mos..."
  • almost 5 years ago08/05/19 at 5:07 pm (UTC)
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Marie DesJardin started a new discussion Erratic final exam behavior
"Has anyone else experienced strange behavior of the quiz questions in SL3? The quizzes work perfectly in each module. In the final ..."
  • almost 5 years ago08/01/19 at 10:22 pm (UTC)
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"Update to the Update: Alas, the HTML5 fix works only when I view the published content on my computer. After I publish to the LMS (which ..."
  • 5 years ago02/22/19 at 6:45 pm (UTC)
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"Update: I played with this some more, and discovered the Play button is linked to the SL3 publishing format. If I publish with HTML5 with..."
  • 5 years ago02/22/19 at 6:08 pm (UTC)
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"Hello, Articulate team! I am republishing a course in Storyline 3, and the autoplay fix for Chrome is not working. The first slide is sil..."
  • 5 years ago02/22/19 at 5:52 pm (UTC)
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"Thank you, Crystal! I installed update 5 and now Chrome correctly displays the play button on the first slide.  I have hundreds of modul..."
  • over 5 years ago08/17/18 at 12:51 pm (UTC)
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"Thank you for letting me know a fix will be available, Ashley! I'm also standing by for your batch update tool, because I have hundreds o..."
  • almost 6 years ago07/17/18 at 5:19 pm (UTC)
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"Thank you for your patience, Ashley. I was able to run the tests this morning. > When you're publishing and testing the local playbac..."
  • almost 6 years ago07/16/18 at 4:42 pm (UTC)
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"Thanks, Tess. Data is good!"
  • almost 6 years ago07/11/18 at 6:32 pm (UTC)
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"Thank you, Tess and Margaret! I'm in the startup phase of a new big project, so have some time to fiddle with this. My laptop is running ..."
  • almost 6 years ago07/11/18 at 6:06 pm (UTC)
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"Hi, Ashley. Thanks for getting back to me.  Your assumptions are correct. This is a Chrome-only problem. - the article you linked to re..."
  • almost 6 years ago07/10/18 at 8:20 pm (UTC)
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"Hi, Ashley! I appreciate you getting back to me.  * As I recorded in the video I sent to Articulate, the first slide contains audio. Chr..."
  • almost 6 years ago07/05/18 at 4:31 pm (UTC)
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"Hi, Leslie. My last 15 modules are brand-spanking new with the latest SL3 and Chrome versions I gave you.  I uploaded 2 random (new, cur..."
  • almost 6 years ago07/02/18 at 4:45 pm (UTC)
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"I see that your published file plays correctly, thank you. I'm not the only one reporting audio problems -- some of my reviewers are, too..."
  • almost 6 years ago06/29/18 at 10:13 pm (UTC)
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"Hi, Leslie. I'm checking back to see if Articulate has made any progress on the Google play files I posted 3 days ago. Thanks for your su..."
  • almost 6 years ago06/29/18 at 3:35 pm (UTC)
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"Thanks, Leslie. I updated my reply and added the files as attachments. Cheers. "
  • almost 6 years ago06/26/18 at 8:54 pm (UTC)
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"Thank you for looking into the Google autoplay failure. I just completed 2 projects with 15 modules, and they all behave the same way. I..."
  • almost 6 years ago06/26/18 at 4:31 pm (UTC)
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"I have the latest version of Storyline 3 = update 4: 3.4.15731.0 and Chrome Version 67.0.3396.87 (Official Build) (64-bit) - The first ..."
  • almost 6 years ago06/20/18 at 5:49 pm (UTC)
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"Hi, Alyssa! Thanks so much for your reply. I have figured out the linking and randomizing of questions. So the exam is working! What I ..."
  • almost 6 years ago05/22/18 at 12:09 am (UTC)
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Marie DesJardin started a new discussion Looking for ideas to score non-quiz slides in Storyline 3
"Has anyone tackled how to score non-quizzes in Storyline? For years I've produced a final exam for our certification programs, where I p..."
  • almost 6 years ago05/16/18 at 3:32 pm (UTC)