"Alyssa - here is some more info.. I followed the instructions to add my PDF to Resources.  This works ok. But I do not really want a res..."

"Hi Alyssa I am having the same problem. I have a PDF that I am linking to, using the trigger 'JUMP TO FILE'.  When I publish to Review3..."

"Hi Alyssa I have been having problems with (a lot) of files suddenly replacing the fonts in layers with Open Sans. When I try to edit m..."

"I seem to be the master of mysterious behaviour! But here goes with the latest 'weird' stuff.... I created a new vertical guide.  It app..."

"Here is a related problem concerning the colour picker. I created a box and filled it using a custom colour (#D40511 - RGB 212,5,17) I ..."

"Hello Katie Thanks for diving in on this. I can confirm that all my SL files are on a local C: drive and I followed the instructions to..."

"Ahh - many thanks Zett - that seems to work (even on a Mac!)"

"Hi Joseph Thanks for the suggestion.  My monitors are both at 100% and the problem still persists!"

"I confirm I am still having this problem (I last posted here 6 months ago).  I am interested to know about how this is being fixed."

"Crystal I have made a short video showing the problem I am having.  It appears to be happening in one file, although I have seen this in..."

"Hi Crystal Thank you for getting back to me. I have not experienced the two issues you mention in your message.  So far, I cannot repea..."

"I too am having sporadic problems with UNDO not working.  The only solution seems to be to close down A360 and re-open it.   This is ver..."

"Please can you tell me if there are any more suggestions about how to fix this problem?  I have the latest SL360 updates and the problem ..."

"Hi  I had a similar problem.   I created a checkbox with the check colour set to BLACK.  When it published, it appeared as WHITE. I re..."

"Hi Russ I just tried inserting three different Vyond videos into a new file and they all worked perfectly (Play Media |Timeline starts) ..."

"Hi Alyssa I have had real problems with Master headings not working and had 3 separate instances where SL has crashed.  I have uninstall..."

"I too have not seen this Gremlin return.. Although I am sure it might still lurk in there somewhere!"

"I did think of that but decided it would all be a bit messy when the reviewer does not get the emails.  I have passed on your explanation..."

"HI Crystal and Anastasia Today, SL has stopped allowing me to use CTRL +Z AND the undo button have stopped working twice.  The problem g..."

"Hi Ashley Many thanks for getting back to me and explaining the whole process.  My customer must have an Articulate ID (from some other ..."

"I have sent customers links to the Review tool and on two separate occasions, customers have been unable to log in as they do not have an..."

"Here is some more (spooky) feedback: I have experienced the same as SAM and this morning did a test after re-start.  The problem went aw..."

"Really helpful!  Was looking for exactly this information! Thanks"

"Thanks Phil - I suspect you are right.  I will pursue that line of enquiry."

"I agree.  I avoid coherence mode at all times - strange things happen!"