"Hi Lauren, thanks for responding to my post! Our display settings have been the same for years and we've never encountered this issue a..."

"Hi David, thanks for responding. The users are meant to choose one branch only and the branches have an unequal number of slides which is..."

"Hi Leslie, These two are actually different issues. I replied to this thread because the latest issue I encountered is similar to this o..."

"Hi, I found this thread while researching about an issue we've just encountered. In our case, the user hasn't even successfully passed th..."

"Hi Matthew, Thanks for sharing your solution! It would be great if the user didn't have to repeat the whole course. Is the "modify conte..."

"Hi Steve, Both users took the course in IE11 and when they got stuck on those respective slides, we asked them to resume the courses in ..."

"Hi Dave, Thank you for responding. The browser was able to open another window for the course but while the user was taking it, one of t..."

"Hi all, This past week, we have noticed a recurring issue with courses that we built in Storyline 360 and are hosted on Cornerstone. We'..."

"Thanks, Crystal. Your insight on the suspend data likely being corrupted is something to think about. Unfortunately, we received another..."

"Hi Ashley, The learner's browser and mine are the same version. Yes, other learners have reached that slide and passed through it withou..."

"Hi Crystal, The learner used both Google Chrome and Internet Explorer and Flash Player was enabled but we did publish this for LMS on ..."

"Hi Ashley, Would you be able to share the potential fixes for this issue? We have encountered the same problem despite having up-to-date..."

"Hi Katie! The last slide in this scene isn't a question but the problem occurs whenever question slides are reviewed. The Next button sho..."

"Hi Crystal, thanks for responding. Here's some information about the course: Published in SCORM 1.2 Using passed/failed for tracking ..."

"Hi, Katie. Unfortunately, I've tested the Storyline 2 course in SCORM Cloud and the issue does occur as well."

"Thanks for the update, Stian. Encountered this issue in SL2 as well."

"Hi, were any fixes ever found for this issue? Just encountered this in a course we've worked on and we haven't found any fixes yet."

"Thank you so much, Alyssa! Huge help :)"

"Hi Ali, Thank you for your response! Here's a sample .story file. In this instance, when I click Previous from the last slide, Question..."

"Hi Leslie, Thank you for your response! Here's a sample. I tested this on SCORM Cloud and upon clicking the email link, an Outlook wind..."

"Hi Terri, I just encountered this exact problem. Is the only workaround to delete and recreate the slide?"

"Hi I haven't tested in SCORM Cloud since the company uses Cornerstone and everything is uploaded there directly. Is this possibly a prob..."

"Hi Christie, thanks for responding. Yes, I am publishing for LMS and that problem occurred while I was testing the course in the actual e..."

"Hi Leslie, thanks for replying! It happens with any project but I observed that one out of our number of videos would insert successfully..."