Russell Still
Russell Still
Atlanta Flight, Inc.
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Russell Still replied to the discussion Video slide not resuming properly
"I suppose that works, but I've always avoided having excessively long slides, especially with video. They result in very large files. Wh..."
  • 3 months ago02/05/24 at 4:40 pm (UTC)
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Russell Still replied to the discussion Video slide not resuming properly
"Are these longish videos embedded in a single slide? "
  • 3 months ago02/05/24 at 4:27 pm (UTC)
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"Ah, yes. That does it. Thanks very much, guys! "
  • over 1 year ago12/09/22 at 8:47 pm (UTC)
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"Thanks! I love being proven wrong. Now, how am I missing it?"
  • over 1 year ago12/09/22 at 8:41 pm (UTC)
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"I haven't tested this, but you might be able to put the audio in a layer. I believe the layer will continue to execute when the base laye..."
  • over 1 year ago12/09/22 at 8:15 pm (UTC)
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Russell Still replied to the discussion Multiple videos on one slide?
"Got it. Thanks."
  • over 1 year ago09/27/22 at 4:30 pm (UTC)
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Russell Still replied to the discussion Multiple videos on one slide?
"Hey there, Phil. Great to hear from you. My concern about the back-to-back approach involves the player itself. From an internal s..."
  • over 1 year ago09/27/22 at 4:09 pm (UTC)
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Russell Still replied to the discussion Multiple videos on one slide?
"Guess I'll submit a support ticket for this one. "
  • over 1 year ago09/27/22 at 3:13 pm (UTC)
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"On the layer config, click on "Pause base layer" or however it's worded."
  • over 1 year ago09/26/22 at 8:04 pm (UTC)
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"I'll take a guess that the pause and play media triggers are getting confused during the video render. Instead, edit the video with the p..."
  • over 1 year ago09/26/22 at 8:00 pm (UTC)
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Russell Still replied to the discussion Proper Video Pause/Play Using a Hotspot
"I suspect this is out of Storyline's control. Embedded videos and a particular slide do have separate timelines (and I'm guessing are exe..."
  • over 1 year ago09/26/22 at 7:55 pm (UTC)
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Russell Still replied to the discussion Proper Video Pause/Play Using a Hotspot
"In instead of a transparent shape, I usually just mask it with a hotspot. Same result, just quicker to do."
  • over 1 year ago09/26/22 at 7:53 pm (UTC)
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Russell Still replied to the discussion Storyline Video Issues
"Welcome to HTML5, Daniel. And be advised that even with a click, there's no guarantee that videos will play on a subsequent slide. Most o..."
  • over 1 year ago09/26/22 at 7:49 pm (UTC)
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Russell Still replied to the discussion Video Freezes while Timeline moves
"This doesn't happen frequently, but it's not rare either. We've been getting support calls from our users regarding this for years. It se..."
  • over 1 year ago08/18/22 at 7:01 pm (UTC)
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Russell Still replied to the discussion Merging 2 audio files
"Edit the larger audio file. Insert the new audio with the Import function. "
  • over 1 year ago08/18/22 at 3:50 pm (UTC)
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"Hi, Kelly. One of our internal developers is working with Darwin. His name is Ethan Berg. I don't know the case number. I responded to yo..."
  • almost 2 years ago05/09/22 at 3:52 pm (UTC)
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"Maria, see my reply to Christophe regarding Apple mobile devices and the calculated media engagement index. "
  • almost 2 years ago05/05/22 at 2:12 pm (UTC)
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"The problem, Christophe, is that HTML5 touch requirements are based on a "media engagement index". This means the browser intelligently d..."
  • almost 2 years ago05/05/22 at 2:09 pm (UTC)
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Russell Still replied to the discussion (How to) Force Video to Play on iPad
"HI, Maria. We're already working with your tech, Darwin, on this so no need for me to send you a file. Since this has been a years-long p..."
  • almost 2 years ago05/04/22 at 4:11 pm (UTC)
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Russell Still replied to the discussion iPad Display and Functionality Problems
"Here we are, 3 years later, and these same problems still exist. Storyline frequently displays the first frame of embedded video and noth..."
  • almost 2 years ago05/01/22 at 7:51 pm (UTC)
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"We've been fighting a possibly similar battle. Some embedded MP4 video will freeze on the first frame on iPads using either Safari or Fir..."
  • almost 2 years ago04/29/22 at 9:47 pm (UTC)
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"How about playing the audio click at the beginning of the subsequent slide?"
  • over 2 years ago08/30/21 at 9:59 pm (UTC)
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"Perhaps insert the click sound as the first event in the layer or slide being called. "
  • over 2 years ago08/24/21 at 8:48 pm (UTC)
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Russell Still replied to the discussion Embedded Video not playing on ios devices
"Is it possible that the mobile browser is waiting for the infamous HTML5 "user input"? That is, if you click/touch in the scrub bar or Pr..."
  • over 2 years ago08/24/21 at 8:43 pm (UTC)
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Russell Still replied to the discussion Check / Tick marks in the menu
"Not being able to turn off this check mark menu "feature" is a bad idea. I have over 100 various lessons without it. With this being forc..."
  • over 2 years ago08/24/21 at 7:20 pm (UTC)