Sherri West
Sherri West
ORI
Activity
"Thank you so much Lauren! I'll attach the course."
  • over 2 years ago09/30/21 at 2:33 pm (UTC)
Activity
"Hello, when my client was testing a "Storyline published to CD" course, he left the course open for a while (he did not exit), and when h..."
  • over 2 years ago09/29/21 at 3:59 pm (UTC)
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"Thank you so much Judy! This worked great! Your directions were so clear and so helpful... I really appreciate it!"
  • almost 3 years ago05/07/21 at 2:58 pm (UTC)
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"Thank you so much David! That worked, and retrying incorrect questions did not conflict with the scoring (I was way overthinking the scor..."
  • almost 3 years ago05/06/21 at 8:35 pm (UTC)
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"1. Is there a way in Storyline to allow a learner to only answer missed questions? 2. In addition to that, is there a way to reset the sc..."
  • almost 3 years ago05/06/21 at 6:04 pm (UTC)
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"Is there a way to allow users to take a quiz, and then let them review the quiz questions along with specific feedback for each question?..."
  • almost 3 years ago05/06/21 at 5:58 pm (UTC)
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"When I click the "here" link above, it takes me a a screen to submit a case. Is that the right place? Do I need to submit a case and uplo..."
  • 3 years ago04/02/21 at 5:24 pm (UTC)
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"Hi. I am meeting with the client today to discuss the issue and I will need their permission first to share the file. I will let them kno..."
  • 3 years ago04/02/21 at 4:07 pm (UTC)
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"Hi Lauren! The client is playing the course from their LMS. They are using mini iPads, ios version 14.4.1. I believe they are using ..."
  • 3 years ago03/30/21 at 7:35 pm (UTC)
Activity
"I have a client who is using an iPad to view courses and on some slides (not all), the right side of the screen is being cut off. Al..."
  • 3 years ago03/25/21 at 5:52 pm (UTC)
Activity
Sherri West replied to the discussion Storyline crashing when inserting video
"Hello Katie, unfortunately reinstalling Storyline 360 did not resolve the issue. Is there a file size limit? I am able to insert other sm..."
  • almost 4 years ago06/25/20 at 3:57 pm (UTC)
Activity
"Hello. I am trying to insert a video (mp4 format) that is about 5 GB in file size. Storyline 360 keeps crashing when trying to insert the..."
  • almost 4 years ago06/24/20 at 3:26 pm (UTC)
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Sherri West replied to the discussion Storyline crashing when inserting video
"Has anyone found a resolution to this issue? I am trying to insert a 5 GB video and Storyline 360 crashes. Reinstalling Storyline 360 doe..."
  • almost 4 years ago06/24/20 at 3:08 pm (UTC)
Activity
"Hello. I have developed a course for a client and they are able to play the course on all platforms except an iPad. When trying to launch..."
  • 4 years ago04/24/20 at 12:46 pm (UTC)
Activity
Sherri West replied to the discussion Line spacing changed
"Hello. I am having this issue as well. Can you tell me what settings you changed? Thanks!"
  • 4 years ago02/14/20 at 1:05 am (UTC)
Activity
"Hello. I have Articulate 360 at home on a dell pc and at work on a dell pc. I have noticed recently that the paragraph spacing does not r..."
  • 4 years ago02/11/20 at 9:29 pm (UTC)
Activity
"Hi Ashley, I am not able to access the Media Library with any of those options above. But I was able to access it before. I need to swap ..."
  • over 4 years ago01/08/20 at 2:45 pm (UTC)
Activity
Sherri West started a new discussion Media Library Dissapeared from Storyline 360
"Has Storyline 360 eliminated the media library? I can no longer access the Media Library. Previously, I could access it by going to View/..."
  • over 4 years ago01/08/20 at 1:23 pm (UTC)
Activity
"Wendy, after working with Articulate Support, they have come up with a way to use a quiz template slide and customize it to have Multiple..."
  • over 4 years ago10/16/19 at 12:26 pm (UTC)
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"Wendy, that works great! That seems to be the way to go until Articulate can come up with more options or a solution to their quiz templa..."
  • over 4 years ago10/08/19 at 11:54 pm (UTC)
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"No for this course we are not grading them on the questions. So maybe I can set it up on a blank slide... it just won't be using the..."
  • over 4 years ago10/08/19 at 11:08 pm (UTC)
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"Thank you so much! I submitted a case so hopefully they will come up with something. I also wondered about not using a quiz page te..."
  • over 4 years ago10/08/19 at 9:08 pm (UTC)
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"Thank you for trying to help me through this. It seems crazy that it all crashes once we add another slide. I will log a support tic..."
  • over 4 years ago10/08/19 at 8:43 pm (UTC)
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"Thank you so much...everything was working fine until i messed things up by adding a continue button. I am not sure how the Continue butt..."
  • over 4 years ago10/08/19 at 7:39 pm (UTC)
Activity
"Yes, that's right. Is this possible? I haven't done any customization before where you limit users on how many times they can perform an ..."
  • over 4 years ago10/08/19 at 5:40 pm (UTC)