"Response from Articulate support: "I am sorry to hear that you are having problems with closed captions in your course. This is an ..."

"So from what I'm reading here, there isn't an easy solution, correct? I could maybe change the properties of the video file so it reads a..."

"The media library actually shows two separate .srt files being associated with the same video (see attachment). When I renamed the slide ..."

"Thanks Lauren. I ended up raising a case with support, and they instructed me to use a results slide that gathers the results of all of t..."

"I'm having this same problem. When I open a course, it gives me the "Send error report" message, and then each of my scenes is blank."

"No, I haven't changed the ratio sizes. The courses are old. They were first created in Presenter 09, then upgraded to 13, then upgraded t..."

"I haven't checked all of them, but it's happening in at least 2 of them. Yes, the text looks strange in preview mode as well. Course is ..."

"Thanks for the quick responses everyone. Although the issue is frustrating, the support and answers from the Articulate community is alwa..."

"Ok, thanks. Actually I was wrong about the browsers. Basically the Flash output works but the HTML5 does not. I don't know if this would..."

"Yes, I downloaded the update this morning. At first I thought it had fixed everything, but now I'm finding it fixed some things while bre..."

"Also this course worked correctly about a month ago, but some recent updates had me making changes today. Then these issues started."

"Oh it looks like this question was already asked. I'll check back to see if there is an answer/update on this thread. https://community...."

"Ok. Thanks Leslie. I don't want the glossary to be a tab, I want it to be a slide that appears while a user is going through the course. ..."

"I was delayed in updating, but yes, after installing the update I'm now able to see the annotation tools. Thanks all."

"OK. Thanks Christene and Graham for letting me know."