Hazel Bartolome
Hazel Bartolome Staff
Customer Support Specialist at Articulate
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Hazel Bartolome replied to the discussion Can you add music to Rise courses?
"Hi Nicole! You can add a voice recording after a paragraph of text in Rise that users or learners can play. Here's how:"
  • 3 years ago03/30/21 at 3:58 pm (UTC)
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Hazel Bartolome replied to the discussion Skip the Into Page > Immediately Start Course
"Thanks for checking in on this feature. While we haven’t added this yet, we will definitely update this thread if we make any changes tha..."
  • 3 years ago03/29/21 at 9:34 pm (UTC)
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"Hi TUI People Development! So sorry to hear that your learners are reporting slowness and crashing when viewing Storyline blocks in RIse...."
  • 3 years ago03/29/21 at 9:23 pm (UTC)
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Hazel Bartolome replied to the discussion Removing progress bar from a rise course
"Hi Emily! Thanks for checking! The only way to do it is to still remove the sidebar in Settings so that that the progress bar won't show ..."
  • 3 years ago03/29/21 at 8:47 pm (UTC)
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Hazel Bartolome replied to the discussion Using 'Tabs' and accessibility
"Hi again, Haremi Employee! Apologies for the previous information I provided. The Tabs blocks fully support WCAG guidelines so you ..."
  • 3 years ago03/29/21 at 8:41 pm (UTC)
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"Hi! This kind of branching is not yet a feature in Rise. I'll add this as a feature request so that we can keep you in the loo..."
  • 3 years ago03/26/21 at 9:12 pm (UTC)
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Hazel Bartolome replied to the discussion Problems with mp4-files in Rise
"Hi Mette! I hope you're doing well. So sorry I typed in Internet Explorer instead of Chrome. I’m happy to let you know that we just relea..."
  • 3 years ago03/26/21 at 6:09 pm (UTC)
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Hazel Bartolome replied to the discussion Using 'Tabs' and accessibility
"Hi Haremi Employee! Tabs are part of Interactive Blocks in Rise, and they are partially supported. (Level A) as stated in Section&n..."
  • 3 years ago03/25/21 at 6:41 pm (UTC)
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Hazel Bartolome replied to the discussion Using continue buttons and accessibility
"Hi Haremi Employee! Please visit this link for the Rise 360 Accessibility Conformance Report. In section 1.4.12 it indicates th..."
  • 3 years ago03/25/21 at 6:28 pm (UTC)
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Hazel Bartolome replied to the discussion Problems with mp4-files in Rise
"Hi Mette! May I know if you exported your Rise course to an LMS and then you're getting that error when viewing in Internet Explorer? "
  • 3 years ago03/25/21 at 5:08 pm (UTC)
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Hazel Bartolome replied to the discussion Bug block quiz feedback
"Hi Formation Moortgat! I can see that you have case number 02687643 for this and you should hear from one of our technical support e..."
  • 3 years ago03/24/21 at 5:51 pm (UTC)
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Hazel Bartolome replied to the discussion How to change default browser setting?
"Hi Ellen! Yes it does happen after a Windows Update, you just have to go through the steps again and just choose the browser you wa..."
  • 3 years ago03/24/21 at 4:15 pm (UTC)
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Hazel Bartolome replied to the discussion Calculating Time in Rise
"Hi Margaret! There isn't a way to calculate estimated course length in Rise right now. I want to dig deeper into your need for this thoug..."
  • 3 years ago03/23/21 at 7:43 pm (UTC)
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Hazel Bartolome replied to the discussion Hide/unhide a block
"Hi Siba, Karl is correct, Rise does not have the functionality to hide/unhide blocks. I have logged this as a feature request for you.&nb..."
  • 3 years ago03/23/21 at 7:34 pm (UTC)
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Hazel Bartolome replied to the discussion URL Encoding
"That's okay! We're here to help!"
  • 3 years ago03/23/21 at 7:00 pm (UTC)
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Hazel Bartolome replied to the discussion URL Encoding
"Hi Sue! Yes the exact link you provided https://docs.infoblox.com/dosearchsite.action?cql=siteSearch+~+%22onprem%20host%22 was used ..."
  • 3 years ago03/23/21 at 5:55 pm (UTC)
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Hazel Bartolome replied to the discussion Upload a SCORM file into Rise?
"Hi Sergio! You may be able to host those SCORM output files on a web server, then embed the content into a Rise 360 lesson. After ..."
  • 3 years ago03/23/21 at 5:08 pm (UTC)
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Hazel Bartolome replied to the discussion how to recover an old work
"Hi Manuela! I can see that a case was opened for you and Gren is working on your case. You should receive a reply from her via emai..."
  • 3 years ago03/22/21 at 6:21 pm (UTC)