Everything we know about Cornerstone on Demand and Storyline!

I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interact with each other as well as the unresolved issues surrounding it. I've spent many hours scouring the web and speaking with Cornerstone trying to find a solution. Hopefully this thread will serve as a resource for others going forward.

On a side note, I love Articulate Storyline. I started with Adobe Captivate with limited success. It was a very steep learning curve, but I was able to get some basic functionality out of it. I tested out Storyline with it's 30 day trial, and I will say that time-to-effectiveness was drastically reduced. It really IS like using powerpoint. Granted there is less complex functionality and interactions available than Captivate, but so far it's given me everything I've needed to use. The benefit is that the learning curve is much less steep too. Think of it as the difference between iMovie and Final Cut Pro. The latter can do some crazy effects, but the former gives you 90% of what you need and can get you comfortable in 1/4 of the time.

It's nice to have a properly-working content creation tool when you're in an LMS like Cornerstone. I have enough trouble in CSOD as it is.

So some of the nuggets of wisdom that I've found are :

  • Cornerstone does not track SCORM 1.2 content properly. You cannot pull a lot of the reports if they are not in SCORM 2004 format. You don't have the option to select that course in the reports.
  • If you export into SCORM 2004, there will be an extra section on the left with text links to the module. This takes up 30% of the screen, and on smaller laptop screens may crowd out the module window. Cornerstone says this is a Storyline exporting settings issue. I couldn't find any settings that shows/hides that section. The workaround is to resize the module to the screen, which doesn't get rid of the section, but at least fits the module.
  • When reporting, you can get the completion status for a course based on quiz result or last slide viewed. You can also get a final grade for course. Storyline passes the results information for each question (including short answer) but you cannot pull a list of the answers for an individual. Therefore, it may not be advisable to administer any testing where you'll need to review individual answers
  • You can get a list of aggregate answers for a module. e.g. I can see how 100 employees answered this multiple choice question. This is helpful to determine if learners are absorbing the course information correctly.
  • Web objects (such as websites, or links to sharepoint documents) work in modules if your IT has added csod.com to the trusted sites
  • Popup windows that open up the articulate module in CSOD will work if you add csod.com to the allowed list for popup blockers. Your IT dept can also add this to everyone's computer. Otherwise when learners click the "launch" button, the module does not show up.

I'll post more as I think or find them, but feel free to add to this list!

841 Replies
Barry Hinks

We've recently been able to get this working and can see question by question reporting We had a course built by a supplier and the data their LMS report showed, we were able to mirror in Cornerstone. 

To see the question by question level reporting in Cornerstone, there were 2 things we had to do 1) Use Reporting 2.0 in Cornerstone, which has 12 pre-built SCORM 2004 fields you can use &
2) we raised a request with Cornerstone and they activated/switched something behind the scenes their end to recognise the SCORM 2004 data, which immediately let us see the data in the report (as originally we had the SCORM 2004 columns in the report all showing blank data). 

Mary Gutwein

Hello! I'm hoping someone can help me. I am currently using Storyline 360, and am creating a quiz. I would like to report out the incorrect answers learners are choosing in the Quiz Response field in Reporting 2.0. However, when I run the report, the incorrect responses are showing as "Incorrect" in that field, and it doesn't indicate which incorrect answer was chosen. Is there something I need to do in Storyline to make sure the incorrect answers are reported? 

Joe Tansengco

Hi Mary!

We recommend testing your course in SCORM Cloud so you can determine if the issue is happening only in Cornerstone. 

  • If you can replicate the issue in SCORM Cloud, you can open a case with our support team here so we can take a closer look at your project file. 
  • If the issue is happening only in Cornerstone, reach out to the support team of your LMS as they'll be in a better position to address LMS specific issues. 

You can create a free SCORM Cloud account here. And this video shows how to use SCORM Cloud with your Articulate content.

Will Findlay

Make sure you are including the Quiz Question Description field. That field contains the text of the question.

Here are all the fields I have in a typical SCORM results report:

Quiz Attempt
Quiz Attempt Date (Sort 1)
Quiz Question Description
Quiz Question ID (Sort 2)
Quiz Question Type
Quiz Response
SCO Name
Quiz Score
Training Title

And I filter it this way:

“Quiz Question ID” is not empty.
Training Title is [The Training Course in Question].