Everything we know about Cornerstone on Demand and Storyline!

Sep 04, 2013

I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interact with each other as well as the unresolved issues surrounding it. I've spent many hours scouring the web and speaking with Cornerstone trying to find a solution. Hopefully this thread will serve as a resource for others going forward.

On a side note, I love Articulate Storyline. I started with Adobe Captivate with limited success. It was a very steep learning curve, but I was able to get some basic functionality out of it. I tested out Storyline with it's 30 day trial, and I will say that time-to-effectiveness was drastically reduced. It really IS like using powerpoint. Granted there is less complex functionality and interactions available than Captivate, but so far it's given me everything I've needed to use. The benefit is that the learning curve is much less steep too. Think of it as the difference between iMovie and Final Cut Pro. The latter can do some crazy effects, but the former gives you 90% of what you need and can get you comfortable in 1/4 of the time.

It's nice to have a properly-working content creation tool when you're in an LMS like Cornerstone. I have enough trouble in CSOD as it is.

So some of the nuggets of wisdom that I've found are :

  • Cornerstone does not track SCORM 1.2 content properly. You cannot pull a lot of the reports if they are not in SCORM 2004 format. You don't have the option to select that course in the reports.
  • If you export into SCORM 2004, there will be an extra section on the left with text links to the module. This takes up 30% of the screen, and on smaller laptop screens may crowd out the module window. Cornerstone says this is a Storyline exporting settings issue. I couldn't find any settings that shows/hides that section. The workaround is to resize the module to the screen, which doesn't get rid of the section, but at least fits the module.
  • When reporting, you can get the completion status for a course based on quiz result or last slide viewed. You can also get a final grade for course. Storyline passes the results information for each question (including short answer) but you cannot pull a list of the answers for an individual. Therefore, it may not be advisable to administer any testing where you'll need to review individual answers
  • You can get a list of aggregate answers for a module. e.g. I can see how 100 employees answered this multiple choice question. This is helpful to determine if learners are absorbing the course information correctly.
  • Web objects (such as websites, or links to sharepoint documents) work in modules if your IT has added csod.com to the trusted sites
  • Popup windows that open up the articulate module in CSOD will work if you add csod.com to the allowed list for popup blockers. Your IT dept can also add this to everyone's computer. Otherwise when learners click the "launch" button, the module does not show up.

I'll post more as I think or find them, but feel free to add to this list!

911 Replies
Steve Flowers

SCORM 2004 r3 is likely your best bet to access the data passed into the LMS from your modules. Search for SCORM to return the fields associated with 2004 quiz data. Look under SCO Data for some of the fields common to all SCORM versions, such as bookmark, name, and suspend data. The rest of what you're looking for associated with the completion status for the module will be under transcript. 

Barry Hinks

Hi Shevi, as hopefully seen by further posts, Cornerstone has about a dozen SCORM 2004 fields, so you can get question by question reporting. If I know a course will be output as SCORM 2004 I just add all columns to the report so I can see how Storyline interacts with Cornerstone.

Also we found initially that the SCORM 2004 columns were not live by default and our internal Cornerstone IT Admins had to get the permission switched on, which once done we could see within minutes, Hope this helps

Shevi Yuval

Barry, you helped me a lot! Thanks!

I have another question:

Is it possible to track the score of 2 attempts of an entire quiz (attempt 1= score X, attempt 2- score y)? I found that per question, I can see the attempts listed in the 2.0 Cornerstone report, but I'm trying to find a way to track the final score per attempt.


Stanley Choi

Hi all,

I have a question in regards to report 2.0 for SCORM quizzes.

Ideally, we are trying to create courses/quizzes where the students have to do fill in answers and not multiple choice so we are trying to divert from using Cornerstone's testing system which has been a disappointment. This seems to be a common problem with Cornerstone.

As we try to generate a report using Cornerstone on a SCORM, the report is giving us something that looks like this screenshot attached report 2.0 question). The problem with this is that it does not give us any helpful information when we're trying to grade/analyze the quiz takers.

In this report we see: 

  • Each slide/question from the SCORM generating its own column per student.
  • We do not see how the students did and how each questions are answered individually without having to scroll through each column.

Ideally, we would like to see a report similar to this matrix: 


An apple is..

St. Patrick’s Day is…

Unicorns are real…

Total Score



Choi, Stanley







Andersen, Tracy







Cooper, Bradley








Thank you in advance for any help you can offer. 


Will Findlay

It would be amazing if Cornerstone would provide a report like this. Alas, they do not. What I would recommend is using Power BI to take the report you included in your image and turn it into the example you provided in the table. I'm pretty confident it could do this. If I get some time, I will give it a try.

Will Findlay

Hi Nic,

These kind of completion issues are frustrating! Just as a troubleshooting step... do you know if the Storyline Player for this course has the Connectivity Alert Turned on?

Player > Other > Connectivity Alert > Prevent learners from progressing when offline.

If it is turned on, I'm thinking that might at least rule out that learners are losing internet connection. I think it is on by default in the Player, so this may be grasping at straws.