Hi, we've created a Rise course and we want to share it on an internal communication system. What type of file would be the best to download? The system we use i...

Hi all - I have been using Rise 360 to create online training content. My question is- is there anyway to track quiz results without publishing via LMS? I have b...

Hi, I've spent the morning trying to export a course in Rise which is urgently needed for a client. It gets stuck at "Exporting Course...We'll email you when it's read...

I am unable to add a URL to Rise. I have the correct URL however it does not load correctly. Do you know how to fix this?

Hi, we have licenses that we transfer between team members as they are required. If we transfer an account to another person, does the content stay in the accoun...

Does anyone know how long a deleted course will remain in the "Deleted Courses" folder in Rise 360? Will it stay there indefinitely (unless someone permanently deletes...

Hi! I renewed my subscription in Articulate 360, but now, when I try to open https://rise.articulate.com/ it shows me the alert (something wet wrong) even it...

We would like to know Rise 360 current WCAG 2.0 status, as we are about to take on a major new public client which has the WCAG 2.0 compliance as a requirement. ...

Hello, We are getting ready to launch a suite of courses that were built in Rise. Our audience of learners have minimal experience taking courses in Rise, and I'm wond...

Hi everyone! Has anyone come across this before If I fail A Rise test we have blocked it so you need to retake the test - This is working as it always does. When...

Hi - I have an image that, when I put into Rise, is too big and it cuts off so that you have to click it to see the full image. Is there any way to size it so that the...

Hello: How can I force people to go through the whole carousel before continuing in the course? Thanks for your help.

Hi All, In the great Dog Care presentation, Sarah has used lots of animation, Dog dipping the cat, playing ball ect. Is there a video/webinar that explains how this ca...

I built a course in Rise, published, and it has been uploaded to our LMS, Cornerstone. It functions as designed and moves to completed work. BUT, when I go back into t...

Can anyone help? If I embed a YouTube video into Rise, will the link break if the YouTube video is removed from the site? thanks

On our team, we have a number of collaborators working on our courses. We just noticed that our course managers are able to export and import xlf files, but the labels...

It's been triggering me for a while now.

I have uploaded a SCORM (2004 4th Edition) and set tracking to Track Using Completion 100% and Reporting set to Complete/Incomplete. Reset Learner Progress is disabled...

Hello, I have a large course, that is roughly 160,422 KB when zipped. It contains video blocks. It would not upload to our LMS, so I reduced the file size of my MP4s b...

Hi everyone! I have a Rise package with 14 videos. The final SCORM weight is 85Mb and the average weight of every single video is 8Mb. My question is: ...