Rachael Burns
Rachael Burns
DPG
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Rachael Burns started a new discussion Blurry icons on rise
"Hi there, i'm currently building courses on Rise, however when insterting PNGs, they seem to be pixilated. The png can range from icons, ..."
  • almost 2 years ago08/20/20 at 1:31 pm (UTC)
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Rachael Burns started a new discussion Export back up copy of Rise?
"Hi all, I'm currently working on a large project involving a fair few Rise courses. With them being so important, is there any way I can..."
  • almost 2 years ago08/14/20 at 2:58 pm (UTC)
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"You could put a block on so that the learner can't continue until they complete the knowledge check block, then have a button above..."
  • almost 2 years ago08/14/20 at 2:46 pm (UTC)
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Rachael Burns replied to the discussion Text not displaying, 'activate windows'
"Fab thanks Vincent! :D"
  • 2 years ago05/18/20 at 6:04 pm (UTC)
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Rachael Burns started a new discussion Text not displaying, 'activate windows'
"Hi all, we've received an email from a learner who, when viewing a published Storyline module cannot see certain paragraphs of text. We'..."
  • 2 years ago05/12/20 at 7:20 am (UTC)
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"Hi Crystal, Thanks for your reply! It's MF432B/A and version is 9.3.5 (13G36) I'll send the link over now :)"
  • over 2 years ago03/09/20 at 8:23 am (UTC)
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Rachael Burns started a new discussion Rise module not displaying properly in portrait view
"Hi there! Just a quick one. I've today completed a Rise module which displays perfectly on mobile (Samsung 7 Edge), desktop and tablet w..."
  • over 2 years ago03/06/20 at 4:14 pm (UTC)
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Rachael Burns replied to the discussion Free Course Template About Coronavirus
"Fab thanks!! "
  • over 2 years ago03/06/20 at 4:04 pm (UTC)
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"Hi Alyssa, we've just tried this again and the same issue is continuing. I created a new text box and typed some text directly in, but li..."
  • over 2 years ago02/03/20 at 10:43 am (UTC)
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"Ah yes it would've been copied from a word document. I'll try that! Thanks Alyssa :) I'll report back with my findings. "
  • over 2 years ago02/03/20 at 10:12 am (UTC)
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"Sorry Crystal! Rookie mistake. Fixed now"
  • over 2 years ago01/24/20 at 11:11 pm (UTC)
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"Thanks Alyssa, that links appears to be working fine - how strange. Here is one of the Rise module we are having difficulties with. htt..."
  • over 2 years ago01/23/20 at 12:56 pm (UTC)
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Rachael Burns started a new discussion Tip box content not appearing within Rise on iPhone
"Hi all, I've made a series of Rise modules however, it appears that the text within the 'tip boxes' isn't appearing on iphone. I tr..."
  • over 2 years ago01/22/20 at 2:07 pm (UTC)
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Rachael Burns replied to the discussion I phone 8 - No audio
"Cheers Phil, I've asked her to check. It sounded like it was a bigger issue, but if it was just the mute button that'd be a gem! "
  • over 2 years ago01/07/20 at 2:00 pm (UTC)
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Rachael Burns started a new discussion I phone 8 - No audio
"Hi all, a learner has been in contact to advise that they cannot hear any audio when using their iPhone 8. She mentions this has affected..."
  • over 2 years ago01/07/20 at 11:58 am (UTC)
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Rachael Burns started a new discussion Word download in Rise not downloading
"Hi all, i'm hoping you one of you may be able to help me with an error i'm having on Rise. I've created a Rise module which hosts a few ...."
  • 3 years ago07/15/19 at 7:17 am (UTC)
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Rachael Burns replied to the discussion Sharing Rise modules
"Thanks Lauren :)"
  • 3 years ago05/22/19 at 8:34 am (UTC)
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Rachael Burns started a new discussion Sharing Rise modules
"Hi all, Does anyone know how to share a folder worth of Rise modules with another collaborator, instead of having to share them one by o..."
  • 3 years ago05/13/19 at 9:19 am (UTC)
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Rachael Burns replied to the discussion File Linking Issue
"Hi Walt. Thanks for the info. Sounds like we need to sort out shared drives and VPN access out then! :-)"
  • over 4 years ago02/21/18 at 11:14 am (UTC)
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"HI Ashley, Thanks for your reply.  I'm on Google Chrome. It was on the review tab that I couldn't see the resolve button. Since posting..."
  • almost 5 years ago09/20/17 at 12:42 pm (UTC)
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Rachael Burns started a new discussion Articulte Review Cannot Use Resolve Comments Button
"HI There, One to bear in mind for the next release of Articulate Review..... It's often difficult to use the green tick resolve comments ..."
  • almost 5 years ago09/18/17 at 8:16 am (UTC)
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Rachael Burns started a new discussion Possible to copy and existing Rise production?
"Hi There, Not sure if this is possible already or whether it's a feature request. In Articulate Rise is it possible to copy an existing..."
  • 5 years ago06/29/17 at 12:11 pm (UTC)
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"Hi There. Not sure if this is a question or a feature request. It might already be possible. Here goes.... In Articulate Rise, what wou..."
  • 5 years ago06/29/17 at 12:09 pm (UTC)
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Rachael Burns replied to the discussion Replaying Videos
"Thanks Juanjo. Great tip thank you. Will definitely try that."
  • almost 6 years ago08/23/16 at 2:25 pm (UTC)
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Rachael Burns replied to the discussion Replaying Videos
"Julie. Quick question for you. When you use this technique, when you get the redirect to transfer the user back to the 'previous slide' d..."
  • almost 6 years ago08/23/16 at 2:24 pm (UTC)