"Hi again Elizabeth, I found that this is a known issue with Storyline: When you embed videos from websites, such as YouTube and Vimeo, i..."

"Hi Jenny! Would you mind sharing your file here so I can have a look? And just to confirm, you're seeing this when you Preview, not after..."

"Hi there Elizabeth! Are you testing this by publishing to Web with HTML5? I tested with both Flash and with HTML5. The Flash version work..."

"Hi there Carlos - thanks for reaching out! Unfortunately there isn't a way to default the Shuffle option to 'None'. If you would like, yo..."

"Hello there Johnny! You will find the steps to change the default color of your captions in this guide on how to customize your screen re..."

"Hi there Christancia - thanks for sharing your file here! Hopefully one of your fellow community members will be able to chime in and ass..."

"For those who may have trouble with syncing imported animations with audio in the future, take a look at this solution from our support e..."

"Wonderful! Glad to hear it's working for you. "

"Thanks for sharing your file here Helene. Have you tried working with the three images individually instead of in a group? You can set up..."

"Hi Jim, thanks for letting me know your file submission did not go through. I passed that information on to Karla, as well as what you sh..."

"Hi there Martin! Thanks for sharing your files here. I saw in 'Untitled2' that the audio files were listed in the timeline, but like you ..."

"Thanks for sharing your case number here. For those folks who may encounter a similar issue in the future, it looks like the issue has so..."

"Hi there Susan! Just wanted to check back in on your case - it looks like Abel is doing some testing now, so you should hear back soon!"

"Great! I see you're working with Victor on Case# 00968674 (for my reference). You'll be in good hands there!"

"We don't announce product roadmaps for new products/features or updates. However, I'd suggest that you follow us on Twitter to stay up to..."

"Hi there Brian! If you embed a Prezi presentation using a Web Object, then the presentation will behave just as it would on the Prezi web..."

"Hi there Samanatha! The only workaround I've seen is using dummy slides, like you mentioned. Hopefully your fellow community members will..."

"Hi there Martin - that's strange, indeed! I don't think I've ever seen that before! Can you confirm that you're working off of your local..."

"Hi there Chris, I wanted to let you know that I'm checking in on your case. It looks like Lea is doing some further testing, so hopefully..."

"Hi Jessica, it looks like Wilbert was able to get you all sorted! So glad to hear you're back up and running!"

"Hi Janna! Just wanted to let you know I'm checking in on your case. I see that Renato is testing your file, so hopefully you'll have an a..."

"Hi there Jim, just wanted to pop in and follow up on your case. It looks like Karla has requested your backup files (.PPTX and .PPTA). He..."

"Hi there Lori, thanks for sharing an update. I apologize that we haven't yet been able to provide a reason why you are experiencing these..."

"Hi Tara! I wanted to point you to a guide on adding Web Objects to your content. "

"Hi Steven! It looks like you've already done some troubleshooting on your own via SCORM Could. Since you've got the SCORM Cloud log, I wo..."