"Hi there Sam, sorry to hear you've run into this trouble with your video. Would you mind sharing your project file, or even just the one ..."

"Glad to hear you got it all sorted, Simone. Please let us know if you have any further questions!"

"You're welcome Emma! Always happy to help. :)"

"You're welcome, Senthil!"

"Thanks for submitting the request, Lisa!"

"Great to hear that, Rahul! Thanks for the update!"

"Thanks for sharing that, Nancy!"

"Thanks for sharing that here, Kay! For others who may encounter this issue: The new set up within Articulate 360 allows you to choose ex..."

"Hello, have you double checked that you meet the system requirements for Storyline 360?"

"Hello! I first want to make sure you are viewing your published content in it's intended environment (an LMS, web server, or Articulate R..."

"Hi Emma! Yes, just be sure to re-start Storyline after you install the font. Then you can follow the steps listed here to change the play..."

"Hi there Sarah! File size limits are not set in stone, but with larger files you'll probably experience some delays. It really depends on..."

"Hi there Godwin, thanks so much for including your source file and the published output here. I can certainly see the behavior you descri..."

"Thank you, Kris, for reaching out here. It sounds like you've done quite a bit of troubleshooting on your own.I'll have to defer to the c..."

"Hi Lars! Is your video inserted as a file or as a web object? You'll want to use the video settings 'Play automatically' so that it plays..."

"Hi Leanne! Yes, you can do this with Storyline. This tutorial explains how to disable the next button until certain conditions have been ..."

"Hi Edi, are you using a video that was inserted as a file (such as a MP4) or inserted as a web object? The method Phil mentioned above wo..."

"Hi Simone, I agree that it would be helpful if you could share your file here so we can take a closer look. Just use the Add Attachment b..."

"Thanks so much for sharing this, Ayoub! This simple, clean design could be used for all types of courses!"

"Wonderful! Glad you got it all sorted. Also just wanted to let you know that replying via email includes your email signature here. You'r..."

"You're welcome, Karin!"

"Hi Brenda! Sorry to hear you've lost your characters! I wanted to point you to the directions here on how to install a Character pack, an..."

"Hi Marcel, Yes, we will certainly provide updates here once more information becomes available. For now, this issue is in the hands of o..."

"Hi there R! Without seeing your .story project file, it's difficult to say what could be causing this. Would you mind sharing your file h..."

"Hi Juliet! You'll want to test your published content within the intended environment - so testing it on your local drive or on a network..."