"Hi Jody and welcome to Heroes, I've never seen that problem before.  Would you mind submitting a support case to us?  During the submissi..."

"Hi Anne, I apologize for the issues that you're having.  We spent a lot of time optimizing the performance of Storyline.  Can you submit ..."

"Jennifer Bircher said: Hi Brian, I submitted my file on 6/4, but haven't heard anything. Do you know how I can check the status? Thanks..."

"Marie Romani said: I have the same problem... With a clean restarted computer, with NO other applications open, memory usage of Storylin..."

"Hi Marc, Mind submitting a support case to us? http://www.articulate.com/support/contact/ If you can, include the .story file that you're..."

"Hi Marc, I apologize for the issues that you're having.  Have you had issues lately on your machine with sudden freezing or shut downs?  ..."

"Hi Frank, The "Insert or Embed Articulate Content into WordPress" plugin is a third party tool that is not associated, developed, or supp..."

"HI C Jones & welcome to Heroes, Can you try the following? 1.  Delete the trigger that contains the JavaScript 2.  Publish your file ..."

"Hi Jean, Can you upload a copy of the .story file that you're working on?  There are several different ways to accomplish what you need f..."

"Hi Sara, See the attached file for a fixed version of your project.  It should work without any issues. For future reference, you don't n..."

"Thanks Sara.  Don't worry about submitting a support case on it.  I've submitted it directly to our dev team for review.  I'll let you kn..."

"Hi Sara, I was able to crash the file while publishing.  Does the crash occur at different times for you or only during preview / publish?"

"Hi Sara, I apologize for the issues that you're having.  There's not a limit to the number of slide triggers in a slide.  In fact, we hav..."

"Hi Todd, Dropbox is sporadic for some because it doesn't serve cached pages and it's typically very slow.  Most web hosting companies / s..."

"Hi Julie, It's not currently possible to publish a View Mode screencast as a single MP4 file.  The reason for this is that each action in..."

"Hi Rod, I created a quick screencast for you as well: https://player.vimeo.com/video/204869931"

"Hi Rod, The order in which your scenes show up in Story View is dependent upon the trigger order.  For example, if you look at your slide..."

"Hi everyone, You can actually perform a search on just the Storyline forum by tweaking the URL that is generated from your search.  For e..."

"Hi Johanna, You need to add a new button to the Results Slide that actually initiates the quiz review via the Review results action: Onc..."

"Hi Johanna, Check the order of your triggers & make sure that the Hide Layer trigger occurs before jumping to the next slide."

"Hi Fred, Here's a document that will help you embed the content as an iframe: http://www.articulate.com/support/kb_article.php?product=st..."

"Hello, I apologize for the issues that you're having.  Please verify that you're following our recommended best practices for importing S..."

"Thanks for the info, Michael.  Our support team will take a look & see what we can do."

"If you can't replicate the issue on a different file, definitely let me know.  I'd like to get my hands on the file."

"Hi Michael, Would you mind submitting a support case & then referencing this forum post?  We'll need to get some additional informati..."