"Hi Bruce, If you click on the Project Info button (as shown below), you can select which slide thumbnail to use: If you want to get real..."

"Hi everyone, I'm having trouble replicating the issue.  Someone mind recording a screenr and posting a link to it for me?  "

"Hi Eddie, Since the Flash Player is a plugin for your browser, all the browser actually sees is a blank document.  Thus, the end-result w..."

"Hi Sarah, Can you try deleting the content from your LMS & then re-uploading it again?  It sounds like there might be a caching issue..."

"Hi VB, Can you tell me what file format the videos from Camtasia will be in?  I assume they will be either SWF, FLV, or MP4.  "

"Hi Bruce, I'm going to try and replicate the issue from my end.  I'll need the following information: 1.  What browser are you using? 2. ..."

"Bill Harnage said: Hey Brian, I'm able to have audio play automatically, however random slides/slide layers will lose audio.  But, if i..."

"Eduardo Guerrero said: I really think that is not so complicated to include a little browser into the App. Or, at least, te user could i..."

"Hi Diego, I apologize for the issues that you're having.  Please submit a support case and include your .story file: http://www.articulat..."

"Another option is with an Apple TV via AirPlay.  Nothing is sweeter than putting a Storyline course on my 56" HDTV with an HDMI cable.  I..."

"Hi Gordon, I could see how the end-user might see that screen just momentarily.  Here's a couple of options: 1.  Add a layer called "whit..."

"Hi Karen, Can you post a copy of your .story file so that we can take a closer look into the issue?"

"Hi Meike and welcome to Heroes, If the attachments (resources) in your published Storyline project will not open, please review the follo..."

"Hi John, Mobile Safari does not allow audio to play that is not initiated or triggered by the user. Therefore, slides set to advance auto..."

"Hi Ren, Are you looking at the HTML5 version of your content on the iPhone & iPad or are you viewing the content on the Articulate Mo..."

"Hi Jennifer, Did you receive a reply from our support team yet?  It looks like they sent one about 30 minutes ago.  Please reply to that ..."

"Hi Sara & welcome to Heroes, Unfortunately, the parent application (in this case Internet Explorer) will get the key stroke.  There's..."

"Mike Bethany said: I can post a bug report, I just wasn't sure where to do it. All I could find was the "submit a case" page. I didn't wa..."

"Hi Mike, Thanks for the information.  I reported the issue to the QA team for review."

"Hi Tomas, Do you have a copy of the source video file that I can use for testing?"

"Jennifer Bircher said: Yes, I did get a confirmation number that same day. Just haven't heard anything since. Thanks. ..."

"Hi Mike, Would you mind submitting a support case to us so that our support team can take a closer look at the issue? http://www.articula..."

"Hi Jeff and welcome to Heroes, You could probably do some of this via the Execute JavaScript trigger: http://www.articulate.com/support/k..."

"Hi Marie, It's not currently possible to convert your edited View mode slides to Try mode.  If you'd like to see that feature implemented..."

"Hi Huw, This article should get you pointed in the right direction: http://community.articulate.com/tutorials/products/using-slide-master..."