"Update: Reinstalling Parallel Tools seems to have universally fixed my issues. Articulate Support suggested that I do it once a month to ..."

"A follow through issue: I'm having to make the edits live and export SCORM packages in the same session. And then during the client hando..."

"Right. Not an option when inheriting a course for updates, especially given that exporting existing audio from SL ruins the audio quality..."

"When trimming audio using the built-in SL editor, the audio is saved as is and exported correctly while in session. However, after saving..."

"Hi! Unfortunately, I can’t share this file. But ignoring the outlined issue, the request still stands. Is there a way to turn on autoplay..."

"There's an issue where in guided tour within a 360 image, a close layer trigger doesn't always work reliably. For example, if marker 5 sh..."

"I'm not sure what a screenshot is going to show, other than nothing in the player. As Jürgen says, if there's nothing else in the bottom ..."

"It seems that you're letting the browser or device decide when to show the scroll bars in 360 image popups? On my Macbook (Mac OS and Win..."

"Per the title, the full screen button doesn't appear on its own. Please fix."

"Hi Glenda, Yep, I understand the case-sensitivity for the the variables. Beyond that, a few issues I'm getting caught up on: 1) Wouldn'..."

"Hi Glenda, Really cool idea! Would you be willing to explain a bit more how your code works? "SearchEntry" is the input field variable? B..."

"Sure, I could. Do you have a private share link? But the problem isn't specific to my course. The same issue happens to the default xAPI ..."

"Hi Becca, The OP mentioned that SL is sending double xAPI statements to the LRS. "Learner experienced..." x2 I'm having the same is..."

"Nothing to take a look at. Just reporting a bug. If you create a variable, give it a default value or update the value through a trigger ..."

"Not the problem. Spelling and case are correct. Reference is not showing as blank, rather the reference is showing as itself. Eg, %firstN..."

"Not working per standard use, when enclosed in %%"

"Thanks for the help, Gavin! And for following up directly. Confirming that his solution works, for anyone else that may need it :)"

"Somebody once shared this JS as a solution, which works well for a single text field on the screen. But it only seems to focus on the fir..."

"Hello! Does anyone know if there's some way to make this code work if there are multiple text input fields? If I have 4 text input fields..."

"For anyone else experiencing this issue, just want to publicly record this as unresolved. Was sent to bug tracking. Specifically, i..."

"Is there a fix for this? Outside of the normal, check our literature on proper settings responses. None of that works. Something about SL..."

"Would like to be able to remove whole label (including number). Thanks"

"Hi, We're having an issue coming up with about half of our clients lately. When they attempt to open up a popup on a labeled gr..."

"Hi Alyssa, We're having the same problem. And confirming the comments above - seems to have something to do with the question name. Depen..."

"Just submitted the ticket. The eLearning I attached is basically just a skin. No functionality yet except for forward and backward. Slow ..."