"Hi Don, Me and my team recently faced a similar issue. Turns out our videos were the problem apparently. We were inserting mp4 WITHOUT s..."

"Hi Wendy,  I'm not sure how to submit my case for Storyline 2...  The Submit a case button keeps bringing me back to the Articulate 360 ..."

"Well I have a lot of slides like that... So at a lot of places it's pretty obvious and the client already noticed it... So I said we'd be..."

"Hey Wendy,  Thanks for the video. The difference is that you are running the HTML5 version of the course, which works fine. The problem ..."

"Hey Wendy! The play button is always the same and reappears at the end of the video. When you reclick on it, while the course runs the ..."

"Hi Wendy, We are testing it online yes, not locally. The problem happens on every computer I tested it and on our client side.  The vid..."

"Thank you Leslie for the heads up! I will warn my team about the update right away."

"It's probably the same issue as what we discussed on this other thread : https://community.articulate.com/discussions/articulate-storylin..."

"Hi Alyssa! Is there any progress on this issue? Should we expect an update soon or not? As it is, we cannot use the Closed Caption tool ..."

"Hi there! We are working on a french course that we have to deliver today and we just noticed that all special caracters (ie : ç, é, è, ..."

"Hi Ryan, That means your browser is most likely running the HTML5 version of your course. This happened to us to and we finally found ou..."

"Hi Daniel!  I was wondering if you heard back from the support team regarding this issue? We are facing a similiar issue on the iPad ri..."

"Hi Leslie, We still haven't figured a workaround so far... other than publishing it with Storyline 360... but we don't think our client ..."

"Hi Leslie,  Since yesterday I did try to remove the animation and enlarge the handle and it started working. Thank you for the recomman..."

"Hi everyone! We seem to be having the same issue with scroll panels on layers (feeback layers in fact!). Did anyone end up finding a fi..."

"Hi everyone! Blast from the past... but I just faced the same problem stated earlier. Removing the animation on my slider did help and m..."

"I cannot post this publicly, because it is for a client of ours, but if there's a way to privately send it to you, I could yes. Please l..."

"With further testing, I figured out that the font size problem is with the SWF output... :/  The preview in Storyline seems to be the HTM..."

"Hi everyone! Am I the only one experiencing problems with the font size of my captions. Captions were way too small at first, so I put 17..."

"Hello everyone! Love this "new" feature. Although is there a where to modify the text labels, as for the other labels in the lesson? Ev..."

"Thanks Leslie. I already saw this page. I was looking for a printable version that would also include Storyline 360 in order to discuss ..."

"Hi there!  I was wondering if there is a new version of this PDF including Storyline 3?  That would be very helpful! thank you"

"I'm also posting to receive replies on this topic (deal breaker for our organisation) We have a client that needs all of their content to..."

"Hi Justin!  Any ETA on the accessibility features for RISE?  We have a client that needs all of their content to be W3C compliant, and ..."

"Nice addition! We will definitely use it. :)"