Jake Hurt
Senior Instructional Designer
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Norfolk, England
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Contact Me
Activity
Jake Hurt replied to the discussion Storyline 3, Internet Explorer and HTML5
"Hi Simon,
Exactly that, just republish the courses and reupload them to your LMS!
Maybe give them a test to make sure all's well :P
Jake"
- 6 years ago04/20/18 at 1:30 pm (UTC)
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Jake Hurt replied to the discussion Storyline 3, Internet Explorer and HTML5
"You are of course correct that it is a problem, and I am not sure if it is HTML5 or Articulate where the root of the issue is. However, i..."
- 6 years ago03/15/18 at 11:24 am (UTC)
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Jake Hurt replied to the discussion Unable to resize marker text box after initial customization?? (SL2)
"I can confirm the above behaviour. It seems random when it decides to 'turn off' the markers.
Most of the time when I reopen a project a..."
- 6 years ago03/14/18 at 4:21 pm (UTC)
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Jake Hurt replied to the discussion Storyline 3 in Microsoft Edge and Windows new update
"Thanks you JJ Adams you legend, I can confirm this fix works. Just remember to include a space after the speech marks, so its replacing:
..."
- 6 years ago02/22/18 at 10:22 am (UTC)
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Jake Hurt replied to the discussion HELP! Notes area not working properly
"Hi Katie,
When will this fix (as well as all the other fixes) be applied to Storyline 3?
Thanks
Jake"
- over 6 years ago01/24/18 at 9:26 am (UTC)
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Jake Hurt replied to the discussion Articulate 360
"With respect gentlemen, this is a serious discussion. Bringing memes and insults into it degrades and ruins the whole point of it.
I kno..."
- over 6 years ago10/13/17 at 12:18 pm (UTC)
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Jake Hurt replied to the discussion Articulate 360
"Pierre, from what I have been told SL3 will have the same features up to a certain point.
This was with regards to conversations about t..."
- over 6 years ago10/13/17 at 11:01 am (UTC)
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Jake Hurt replied to the discussion Articulate 360
"This is true, although Storyline 3 is confirmed to be getting fewer features and updates than 360.
As well as Articulates stance on perp..."
- over 6 years ago10/12/17 at 10:26 am (UTC)
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Jake Hurt replied to the discussion Storyline 3 Update 2 - Broken Video
"Hi Leslie,
Just to confirm, we have rolled back to Update 1 and the issue is no longer present for anyone.
I have no idea what is causi..."
- over 6 years ago10/12/17 at 10:20 am (UTC)
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Jake Hurt replied to the discussion Storyline 3 Update 2 - Broken Video
"Hi Leslie,
I did, thank you.
He is looking into the issue now, in the meantime I will roll back to Update 1 to get these products out t..."
- over 6 years ago10/12/17 at 8:31 am (UTC)
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Jake Hurt replied to the discussion Articulate 360
"An a la carte method would literally silence 95% of complaints about 360, even if only done as a PR move it would be beneficial to Articu..."
- over 6 years ago10/12/17 at 8:19 am (UTC)
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Jake Hurt replied to the discussion Storyline 3 Update 2 - Broken Video
"Leslie, any update on when we can get the install file for Update 1?
We have clients hassling us for the material which we now can't pro..."
- over 6 years ago10/11/17 at 2:50 pm (UTC)
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Jake Hurt replied to the discussion what is the difference between .mp4 and .wmv ?
"Or alternatively get them to not block mp4s at all!
Honestly, that's like blocking .doc files for someone that uses Microsoft Word..."
- over 6 years ago10/11/17 at 12:58 pm (UTC)
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Jake Hurt replied to the discussion what is the difference between .mp4 and .wmv ?
"Hi Louise,
Essentially, wmv files are more Microsoft specific file types whereas mp4 is a more general use file type. That's a really si..."
- over 6 years ago10/11/17 at 12:46 pm (UTC)
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Jake Hurt replied to the discussion Storyline 3 Update 2 - Broken Video
"Hi Leslie,
I have submitted the file.
In the meantime, we would really appreciate an install file for Update 1, as this project needs t..."
- over 6 years ago10/11/17 at 8:15 am (UTC)
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Jake Hurt replied to the discussion Storyline 3 Update 2 - Broken Video
"Can anyone chime in please?"
- over 6 years ago10/10/17 at 3:38 pm (UTC)
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Jake Hurt replied to the discussion Video Bug after latest update (5/10/2017)
"Hi Andrea,
We are having the same issue.
Update 2 now breaks our mp4 videos whereas SL3 Update 1 was perfectly fine.
Thanks
Jake"
- over 6 years ago10/10/17 at 3:37 pm (UTC)
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Jake Hurt replied to the discussion Glossary items scrolling off screen when selected
"Hi Ashley,
When will this update be rolled out to those of us not on 360?
Thanks Jake"
- over 6 years ago10/06/17 at 8:11 am (UTC)
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Jake Hurt replied to the discussion Glossary items scrolling off screen when selected
"Hi Pam,
Yes it is a problem we have been highlighting for a while but no joy.
We have also been adding the term to the definition, or j..."
- over 6 years ago10/05/17 at 3:31 pm (UTC)
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Jake Hurt replied to the discussion Storyline 3, Internet Explorer and HTML5
"Hi Marcus,
We are unfortunately in a position where many of our clients are disabling flash for security reasons. We also want to be pre..."
- over 6 years ago10/02/17 at 9:49 am (UTC)
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Jake Hurt replied to the discussion Glossary items scrolling off screen when selected
"Hi,
Has this issue been fixed yet?
Given your stance on flash and the upcoming death of it, "publishing with flash backup" isn't an acc..."
- over 6 years ago09/27/17 at 11:11 am (UTC)
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Jake Hurt replied to the discussion Storyline 3, Internet Explorer and HTML5
"Hi,
To update this, we have tried with courses as small as 30mb and the problem is still present, it seems to be IE's inability to deal ..."
- over 6 years ago09/13/17 at 8:12 am (UTC)
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Jake Hurt replied to the discussion HELP! Notes area not working properly
"Hi Ashley,
I don't think paying a continual subscription over a one-off cost is justification to fix a couple of bugs in the software th..."
- almost 7 years ago06/06/17 at 8:03 am (UTC)
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Jake Hurt replied to the discussion HELP! Notes area not working properly
"Hi Ashley,
SL3 was effectively the same product at launch as SL360, so I do not understand why the same fix was not rolled out.
Unless ..."
- almost 7 years ago06/05/17 at 3:18 pm (UTC)
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Jake Hurt replied to the discussion HELP! Notes area not working properly
"As far as I am aware they fixed it in SL360 but not in SL3."
- almost 7 years ago05/17/17 at 7:57 am (UTC)