Jenn Barnett-Russell
Jenn Barnett-Russell
Instructional Designer at GEICO
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Jenn Barnett-Russell started a new discussion Rise not rendering text properly
"About a week ago, we began having an issue where the Storyline blocks embedded in Rise weren't displaying the proper fonts for some ..."
  • 3 months ago07/09/20 at 9:31 pm (UTC)
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Jenn Barnett-Russell replied to the discussion Video import issues
"After much research my team eventually discovered a solution. We had to roll back to the September 24, 2019 3.32.20313.0 version.&n..."
  • 10 months ago12/13/19 at 1:55 pm (UTC)
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Jenn Barnett-Russell started a new discussion Video import issues
"I've scoured the internet and not found any references to anyone having issues, but my entire development team is experiencing an issue w..."
  • 10 months ago12/12/19 at 6:23 pm (UTC)
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Jenn Barnett-Russell started a new discussion mp4s dimmed in HTML5 output
"I'm wracking my brain trying to find out the cause of dimmed mp4s (~7-8%) in published HTML5 output using the latest Storyline 3 update. ..."
  • 2 years ago08/23/18 at 8:11 pm (UTC)
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Jenn Barnett-Russell replied to the discussion Storyline 3 and HTML5 publishing issues in IE11
"Ashley - I had tested publish of this story on my own PC before I sent it and it still had all the crashing issues, so I knew it must hav..."
  • 2 years ago08/17/18 at 6:58 pm (UTC)
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Jenn Barnett-Russell replied to the discussion Storyline 3 and HTML5 publishing issues in IE11
"Seems to be working for me too.  I did a fresh install of Storyline a few weeks ago when these problems started, so it isn't more than a ..."
  • 2 years ago08/08/18 at 6:20 pm (UTC)
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Jenn Barnett-Russell replied to the discussion Storyline 3 and HTML5 publishing issues in IE11
"This file was chock full of proprietary information so I had to delete every image and audio piece (I think the audio can be responsible ..."
  • 2 years ago08/03/18 at 4:41 pm (UTC)
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Jenn Barnett-Russell started a new discussion Storyline 3 and HTML5 publishing issues in IE11
"My company has requested that we start updating all our outputs to HTML5, but still uses IE11, and I have been plagued with a plethora of..."
  • 2 years ago08/01/18 at 6:57 pm (UTC)
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Jenn Barnett-Russell replied to the discussion Storyline 3 - Update 3 Released Today
"HTML5 output works fine, the overall file just can't be published in HTML5 yet, it utilizes a lot of animations that don't render properl..."
  • over 2 years ago04/20/18 at 4:12 pm (UTC)
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Jenn Barnett-Russell replied to the discussion Storyline 3 - Update 3 Released Today
"Sorry for the very inelegant example (I had to remove all proprietary information).  This is actually AFTER this update.  Preview and HTM..."
  • over 2 years ago04/19/18 at 9:10 pm (UTC)
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Jenn Barnett-Russell replied to the discussion Storyline 3 - Update 3 Released Today
"Has anyone reported right-click triggers not working at all now?  I ended up having to reopen an old project and publish it in Storyline ..."
  • over 2 years ago04/19/18 at 8:38 pm (UTC)
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"It seems to work if you create a new button, but I'm not sure that this would be an efficient solution to my issue, as it would impact hu..."
  • over 2 years ago04/06/18 at 4:40 pm (UTC)
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"Hi all! Wondering if anyone has had this issue, and discovered a more elegant work around? I'm currently in the process of changing sev..."
  • over 2 years ago04/05/18 at 6:17 pm (UTC)
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Jenn Barnett-Russell started a new discussion Play button in timeline doesn't work...any workarounds?
"My entire department has been dealing with the issue of the SL2 play button in the timeline view being non-operational about 75% of the t..."
  • almost 3 years ago11/15/17 at 4:52 pm (UTC)
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Jenn Barnett-Russell replied to the discussion Can't Save Storyline 2 Project
"That worked and saved me a lot of time, thank you!! Glad I don't have to redo everything!"
  • almost 5 years ago12/15/15 at 8:09 pm (UTC)
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Jenn Barnett-Russell replied to the discussion Can't Save Storyline 2 Project
"Has there been any update on this? I honestly get a lot of errors when saving Storyline files but this is a new one. I just worked on a f..."
  • almost 5 years ago12/15/15 at 7:53 pm (UTC)
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Jenn Barnett-Russell replied to the discussion Quiz Excel Template Non-Choice Level Feedback
"@Ashley - that's exactly what I mean @Leslie - thank you for confirming the function for me I will put in a feature request for this, i..."
  • almost 5 years ago10/13/15 at 8:12 pm (UTC)
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"I know this is an older thread but I'm desperate...I am racking my brain trying to get a template put together that has non-choice level ..."
  • almost 5 years ago10/13/15 at 7:02 pm (UTC)
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Jenn Barnett-Russell started a new discussion Quiz Excel Template Non-Choice Level Feedback
"I have been working on putting a template together to allow me to quickly import quiz questions for large quizzes (50-100 questions).  I'..."
  • almost 5 years ago10/13/15 at 5:14 pm (UTC)
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"That's right, once a question has been answered the user should be able to view the incorrect/correct feedback if they return to that sli..."
  • over 5 years ago04/02/15 at 2:11 pm (UTC)
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Jenn Barnett-Russell started a new discussion Question slide continues to show feedback on revisit...better ideas?
"I recently did a project where I was asked to have a user be able to view the question feedback at any time during the course (the questi..."
  • over 5 years ago03/25/15 at 10:45 pm (UTC)
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Jenn Barnett-Russell replied to the discussion Animate a Scrolling Panel
"Thanks so much for your great ideas everyone!  That helps a lot!"
  • over 5 years ago03/13/15 at 9:45 pm (UTC)
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Jenn Barnett-Russell replied to the discussion Switch to 16x9
"I am in the process of doing this exact thing and have already converted a number of courses, one tip that I have discovered is to un-sel..."
  • over 5 years ago03/13/15 at 4:53 pm (UTC)
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Jenn Barnett-Russell started a new discussion Animate a Scrolling Panel
"I'm currently working on a course where all of the pages needed are extremely long.  Because of this, I'll be putting them in scrolling p..."
  • over 5 years ago03/13/15 at 4:35 pm (UTC)
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"I think another very important element is being able to problem solve outside of the box.  I've found problem solving to be a huge compon..."
  • over 5 years ago02/19/15 at 10:56 pm (UTC)