"Thanks - you're awesome! [happy dance] - Jennifer"

"Well, never mind! Now the thumbnails are back. I guess Storyline just had a temporary freakout."

"Thanks so much for taking the time to look at this, Randy! I'm thinking it must be a bug, too. I'll go ahead and report it. :)"

"Randy (or anyone else who wants to look): I "gutted" my course to remove screen captures and uploaded it here. The content doesn't make s..."

"The course I'm working on contains proprietary information, but tomorrow morning I'll put together a fake course and quiz that can be upl..."

"Randy: After I close the lightbox the Next button doesn't work."

"Thanks - there aren't any triggers on those slides, though."

"Thanks! Glad to know that it's already being looked at. :)"

"I didn't think to publish and test it - I just tested in preview mode. Next time I'll give that a shot. Unfortunately, I ran out of time..."

"Thanks, Ben! Your little bird is adorable. :) I actually have another version of the video set up the way you describe and I guess I'll..."

"Correct: The Tab key is the primary navigation method in the software I'm simulating. Guess I'll kill off the simulation and just tell pe..."

"Here is an update of sorts after working with Support and doing some experimenting on my own. The good news is that this problem is unli..."

"OK - thanks much for looking into this! - Jennifer"

"Oh wow...I just figured out how to do it! You're right about the Variable Changes selection being wrong on the Feedback 1 slide. I change..."

"Thanks!  That's a great tip about the Submit button. I'm not sure I understand one thing, though. In the video it looks like you select..."

"OK - thanks! - Jennifer"

"Thanks much - I'll give that a shot."

"No dice, unfortunately, even after I "repaired" Storyline. I did test some other Storyline files and am not experiencing the problem with..."

"Thanks! I can play the .mp4 file from the server when it's by itself (i.e., not inserted into Storyline). I'll contact our IT folks and s..."

"Thanks much! It does work properly when played from the Tempshare link. Does that mean something is awry on our server?"

"Ugh. I just republished one of the files and now I can't view it either. I just see this: All of the files in question contain .mp4 vid..."

"We aren't using any Apple devices. The person who was prompted to install the player was using IE10 on a PC.  I can't share the files in..."

"Yes - thanks. I'm publishing to my own hard drive, then copying the published files to a server that all users have access to.  I've use..."

"Hooray for Joe! That works like a charm. Thank you so much! - Jennifer"

"OK...I figured it out. Since rollovers are such a basic feature of many software applications, I feel like this should be easier to simul..."