John Hancock
John Hancock
Instructional Designer at Nielsen
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John Hancock replied to the discussion Powerpoint won't import
"Hi Alyssa, Sorry meant to get back to you sooner. That was the problem thanks. I downloaded PowerPoint to my desktop. Everything works n..."
  • over 5 years ago10/23/18 at 4:32 pm (UTC)
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John Hancock started a new discussion Powerpoint won't import
"I am trying to import a PowerPoint presentation from my desktop. I keep getting an error that Storyline can't import the file. I have nev..."
  • over 5 years ago10/16/18 at 7:17 pm (UTC)
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John Hancock replied to the discussion Hotspot Question
"Genius, Trevor.   I never thought of that. Works perfectly.  Thanks"
  • 6 years ago04/19/18 at 6:40 pm (UTC)
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John Hancock started a new discussion Hotspot Question
"Hello, This may be a strange question but here goes. Is there anyway to have two hotspots on one item and the do two different things. F..."
  • 6 years ago04/19/18 at 6:17 pm (UTC)
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"Thanks. We'll do that"
  • 6 years ago04/03/18 at 8:17 pm (UTC)
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"Hi Alyssa,   I tested it in SCORM cloud and it works fine. I have attached the file. Thanks for your help. "
  • 6 years ago04/03/18 at 4:34 pm (UTC)
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John Hancock started a new discussion Hover over object/Text box only flashes in Storyline 3
"Hi All,   I created a screen where the user hovers over different tools on the screen and a text box appears describing the tool. It wo..."
  • 6 years ago04/02/18 at 4:04 pm (UTC)
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John Hancock replied to the discussion Windows 10 update and storyline 3
"We also had a problem after the latest Windows update. I tried this fix and it worked. "
  • over 6 years ago01/10/18 at 4:53 pm (UTC)
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John Hancock started a new discussion Navigating between scenes in Storyline 3
"Hello,   I was wondering if there is a way to change scenes in Storyline 3 and resume where you left off in the previous scene. For exa..."
  • over 6 years ago11/29/17 at 5:17 pm (UTC)
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"Hi, Thanks for the replies. I think you are right about the player. I shut everything down and reopened and it works fine now.    Than..."
  • over 6 years ago11/15/17 at 4:39 pm (UTC)
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John Hancock started a new discussion Preview screen does not match Storyline 3 slide
"Hi everyone, Not sure what is going on here. Maybe someone can clarify? When I preview my slide, the slide on the preview does not match..."
  • over 6 years ago11/14/17 at 9:53 pm (UTC)
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John Hancock started a new discussion Hide a caption until tab on screen is clicked
"Hi guys,   I know I have done this before but I can't remember exactly how I did it. Something with conditions. I want to have a captio..."
  • over 6 years ago11/14/17 at 5:25 pm (UTC)
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John Hancock started a new discussion Backing up Storyline 3 to iCloud
"Hello everyone,   What is the best way to back up my Storyline 3 files? We are getting ready to reimage our laptop and I need to move e..."
  • over 6 years ago11/14/17 at 4:47 pm (UTC)
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"Thanks. I didn't know that. "
  • over 6 years ago11/01/17 at 6:57 pm (UTC)
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John Hancock started a new discussion Hover over object/text box appears Storyline 3
"I am sure this has been discussed before but I can't find anything. I am trying to create a text box that appears when I hover over an it..."
  • over 6 years ago11/01/17 at 6:26 pm (UTC)
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John Hancock started a new discussion Pausing audio between layers in Storyline 3
"Hi,   I know we can't split audio files between layers on individual screens in Storyline 3, but is it possible to pause the audio? I w..."
  • over 6 years ago11/01/17 at 4:33 pm (UTC)
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John Hancock started a new discussion Fuzzy text in caption boxes
"Hi,   I recently updated to Storyline 3 and I just noticed an issue.  When I add captions to my screen the text looks fine when I am b..."
  • almost 7 years ago05/11/17 at 4:16 pm (UTC)
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John Hancock replied to the discussion Rollover Pop Up Text boxes on screen
"Thanks Michael. I figured it out. "
  • 7 years ago03/29/17 at 7:21 pm (UTC)
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John Hancock started a new discussion Rollover Pop Up Text boxes on screen
"Hello,   I am trying to have several pop up text boxes on a single layer. Here is the situation. I am working in Storyline 1 There is ..."
  • 7 years ago03/29/17 at 4:09 pm (UTC)
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John Hancock started a new discussion Articulate 1 .story files missing
"Hi,   I recently did a mandatory windows update to my computer. When the update was done all of my .story files were gone. I need to up..."
  • 7 years ago03/15/17 at 6:57 pm (UTC)
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John Hancock replied to the discussion Problem opening Files
"Thanks. Your file worked. I think I may have lost my .story files. I can't seem to find them. I will keep looking.  Thank you for your q..."
  • 7 years ago02/01/17 at 6:51 pm (UTC)
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John Hancock started a new discussion Problem opening Files
"Hello,   I have Storyline 1. I am trying to update some older tutorials but I can't seem to open anything. When I browse to the Output ..."
  • 7 years ago02/01/17 at 5:17 pm (UTC)
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John Hancock commented on the e‑learning example Storyline: State the Problem Scenario
"When I try to download and open this it is for Storyline 2. Is there a version for Storyline 1?"
  • over 7 years ago01/03/17 at 6:26 pm (UTC)
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John Hancock started a new discussion Storyline 1 Pick One
"Hello, I am trying to create a Pick One in Storyline 1. When I choose Pick One from the Freeform Menu it does not give me an option to e..."
  • over 7 years ago12/13/16 at 6:42 pm (UTC)
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John Hancock replied to the discussion Skipping Layers in Storyline 1
"Thanks Leslie. It was your comment that made me go back and check again. Not sure how I missed that before.     "
  • 8 years ago04/22/16 at 3:36 pm (UTC)