John Hancock
John Hancock
Instructional Designer at Nielsen
Activity
John Hancock started a new discussion Powerpoint won't import
"I am trying to import a PowerPoint presentation from my desktop. I keep getting an error that Storyline can't import the file. I have nev..."
  • over 5 years ago10/16/18 at 7:17 pm (UTC)
Activity
John Hancock started a new discussion Hotspot Question
"Hello, This may be a strange question but here goes. Is there anyway to have two hotspots on one item and the do two different things. F..."
  • 6 years ago04/19/18 at 6:17 pm (UTC)
Activity
John Hancock started a new discussion Hover over object/Text box only flashes in Storyline 3
"Hi All,   I created a screen where the user hovers over different tools on the screen and a text box appears describing the tool. It wo..."
  • 6 years ago04/02/18 at 4:04 pm (UTC)
Activity
John Hancock started a new discussion Navigating between scenes in Storyline 3
"Hello,   I was wondering if there is a way to change scenes in Storyline 3 and resume where you left off in the previous scene. For exa..."
  • over 6 years ago11/29/17 at 5:17 pm (UTC)
Activity
John Hancock started a new discussion Preview screen does not match Storyline 3 slide
"Hi everyone, Not sure what is going on here. Maybe someone can clarify? When I preview my slide, the slide on the preview does not match..."
  • over 6 years ago11/14/17 at 9:53 pm (UTC)
Activity
John Hancock started a new discussion Hide a caption until tab on screen is clicked
"Hi guys,   I know I have done this before but I can't remember exactly how I did it. Something with conditions. I want to have a captio..."
  • over 6 years ago11/14/17 at 5:25 pm (UTC)
Activity
John Hancock started a new discussion Backing up Storyline 3 to iCloud
"Hello everyone,   What is the best way to back up my Storyline 3 files? We are getting ready to reimage our laptop and I need to move e..."
  • over 6 years ago11/14/17 at 4:47 pm (UTC)
Activity
John Hancock started a new discussion Hover over object/text box appears Storyline 3
"I am sure this has been discussed before but I can't find anything. I am trying to create a text box that appears when I hover over an it..."
  • over 6 years ago11/01/17 at 6:26 pm (UTC)
Activity
John Hancock started a new discussion Pausing audio between layers in Storyline 3
"Hi,   I know we can't split audio files between layers on individual screens in Storyline 3, but is it possible to pause the audio? I w..."
  • over 6 years ago11/01/17 at 4:33 pm (UTC)
Activity
John Hancock started a new discussion Fuzzy text in caption boxes
"Hi,   I recently updated to Storyline 3 and I just noticed an issue.  When I add captions to my screen the text looks fine when I am b..."
  • almost 7 years ago05/11/17 at 4:16 pm (UTC)
Activity
John Hancock started a new discussion Rollover Pop Up Text boxes on screen
"Hello,   I am trying to have several pop up text boxes on a single layer. Here is the situation. I am working in Storyline 1 There is ..."
  • 7 years ago03/29/17 at 4:09 pm (UTC)
Activity
John Hancock started a new discussion Articulate 1 .story files missing
"Hi,   I recently did a mandatory windows update to my computer. When the update was done all of my .story files were gone. I need to up..."
  • 7 years ago03/15/17 at 6:57 pm (UTC)
Activity
John Hancock started a new discussion Problem opening Files
"Hello,   I have Storyline 1. I am trying to update some older tutorials but I can't seem to open anything. When I browse to the Output ..."
  • over 7 years ago02/01/17 at 5:17 pm (UTC)
Activity
John Hancock started a new discussion Storyline 1 Pick One
"Hello, I am trying to create a Pick One in Storyline 1. When I choose Pick One from the Freeform Menu it does not give me an option to e..."
  • over 7 years ago12/13/16 at 6:42 pm (UTC)
Activity
John Hancock started a new discussion Skipping Layers in Storyline 1
"I am using Storyline I. On one of my screens it is skipping a layer. I have it setup to show layers as the timeline ends. It is skipping ..."
  • 8 years ago04/21/16 at 8:50 pm (UTC)
Activity
John Hancock started a new discussion Grey out Menu Items
"Hello,   Can someone tell me or point me in the direction of a tutorial that shows how to grey out men items once they have been select..."
  • 8 years ago03/22/16 at 4:51 pm (UTC)
Activity
John Hancock started a new discussion Two quick Questions about Storyline 1
"Hi everyone, I have two questions about Storyline 1.  1. Is there a way to turn off the default length when inserting a picture or shap..."
  • 8 years ago02/16/16 at 5:39 pm (UTC)
Activity
John Hancock started a new discussion Blurry screens
"Hello everyone, I am still having some issues with blurry screens in Storyline 1. I am attaching a couple screen captures, hoping someon..."
  • over 8 years ago01/12/16 at 10:49 pm (UTC)
Activity
John Hancock started a new discussion Blurry Screen Caps in Storyline 1
"Hello all,   I am using Storyline 1to create my tutorials. I am using Snagit 11 for screen captures. When I insert a screen cap saved a..."
  • over 8 years ago01/11/16 at 5:48 pm (UTC)
Activity
John Hancock started a new discussion Problem with Flash and IE 11
"Hello,   I am using Storyline and when I try top open it up I get a message that says I must have Flash 10 or higher to use with Intern..."
  • over 8 years ago12/09/15 at 6:15 pm (UTC)
Activity
John Hancock started a new discussion Optional Audio
"Hello,   I was wondering if there is a way to make audio optional.  If a user wants to go through a course at his/her own pace and read..."
  • over 8 years ago11/06/15 at 4:23 pm (UTC)
Activity
John Hancock started a new discussion Lost Storyboard File
"I have somehow lost my Storyboard file but I do have the Output files. Is there anyway I can restore my storyboard, in order to make chan..."
  • 9 years ago04/29/15 at 6:38 pm (UTC)
Activity
John Hancock started a new discussion Print Notes Only
"Hello everyone,   Happy New Year! I have been wondering if there is a way to print or publish only the Notes section of a lesson. The p..."
  • over 9 years ago01/07/15 at 4:12 pm (UTC)
Activity
John Hancock started a new discussion Zoom question
"Hello all,   I have a slide with multiple layers. I would like to use the zoom function on one or more layers. How do I go about doing ..."
  • over 9 years ago10/30/14 at 9:38 pm (UTC)
Activity
John Hancock started a new discussion Notes Question
"Hello everyone, Another question for you, is there a way to have different notes displayed for each layer on a slide? Thanks again John"
  • over 9 years ago10/22/14 at 10:23 am (UTC)