John Morgan
John Morgan Staff
Articulate
Activity
"Hi Deborah, Thanks for asking about this! Adding video is a great way to enhance your Storyline course! Here is an article all about addi..."
  • over 1 year ago01/26/23 at 2:59 pm (UTC)
Activity
John Morgan replied to the discussion Publish to Word, missing pictures
"Hi CC Service, I'm sorry you're having an issue with your images disappearing when publishing to Word! That is very strange! I have a few..."
  • over 1 year ago01/26/23 at 2:13 pm (UTC)
Activity
John Morgan replied to the discussion Keyboard navigation issue
"Hi Supada, I'm sorry you're having an issue with 360-degree images! This is very strange behavior! We would love the opportunity to troub..."
  • over 1 year ago01/26/23 at 1:28 pm (UTC)
Activity
"Hi Ben, I'm sorry you're running into this snag! It's tough to diagnose if it's not happening all the time. I'm hoping our support engine..."
  • over 1 year ago01/25/23 at 7:15 pm (UTC)
Activity
"Hi Manuel, It looks like your email signature came through when you replied via email. You can remove that by clicking Edit beneath your ..."
  • over 1 year ago01/25/23 at 6:29 pm (UTC)
Activity
"Hi Michael, Thanks for asking about this! In Storyline, the only way to name slides is as individuals. There is a workaround using Micros..."
  • over 1 year ago01/25/23 at 5:59 pm (UTC)
Activity
John Morgan replied to the discussion Modern players Seekbar position change
"Hi IT ML&M, I appreciate you taking the time to share what you’d like to see in Storyline 360. We currently have the ability to chang..."
  • over 1 year ago01/25/23 at 5:18 pm (UTC)
Activity
"Hi Team RDL, Thanks for the follow-up question! Are you talking about having to click a play button to start a video in a new browser? If..."
  • over 1 year ago01/25/23 at 5:09 pm (UTC)
Activity
"Hi Floriane, I'm sorry you are having this issue with your screen reader! Windows Narrator is not one of the Articulate supported screen ..."
  • over 1 year ago01/25/23 at 4:44 pm (UTC)
Activity
"Hi Matthias, Thanks for asking about this! To utilize new player features like course playback speed control, you would have to republish..."
  • over 1 year ago01/25/23 at 4:12 pm (UTC)
Activity
"Hi Cosima, I appreciate you taking the time to share what you’d like to see in Storyline 360. We currently have this logged as a feature ..."
  • over 1 year ago01/25/23 at 3:47 pm (UTC)
Activity
"Hi Ben, Thanks for reaching out! After, testing your course on Microsoft Edge, I was unable to reproduce the results you were seeing. I h..."
  • over 1 year ago01/25/23 at 3:04 pm (UTC)
Activity
"Hi Jurgen, Thanks for your input here! I just wanted to chime in here and mention that a support case has been opened for this issue and ..."
  • over 1 year ago01/25/23 at 1:56 pm (UTC)
Activity
John Morgan replied to the discussion Accessible text function clarification
"Hi Katherine, I'm sorry you're running into this snag! I have opened a support case on your behalf so we can investigate this further. Yo..."
  • over 1 year ago01/25/23 at 1:49 pm (UTC)
Activity
"Hi Susan, Thanks for the update! I see you are working with Luiza on this issue. You are in good hands! If you have any questions about t..."
  • over 1 year ago01/24/23 at 9:46 pm (UTC)
Activity
John Morgan replied to the discussion Object Conditions
"Hi Joanna, Thanks for letting us know about this and sharing these files! I'm sorry you're running into this snag! I have opened a suppor..."
  • over 1 year ago01/24/23 at 6:54 pm (UTC)
Activity
John Morgan replied to the discussion Code snippet in Storyline
"Hi Siva, Thanks for reaching out about this! You can add JavaScript to your Storyline courses to create enhanced interactivity. Here is a..."
  • over 1 year ago01/24/23 at 6:39 pm (UTC)
Activity
"Hi Manuel, Currently, there is no option for exporting Engage interactions to Google Docs. You can publish your interaction to Microsoft ..."
  • over 1 year ago01/24/23 at 2:35 pm (UTC)
Activity
"Hi Susan, Thanks for responding! Yes, the questions should be reset if they relaunch the course, I've tried some testing on my own file b..."
  • over 1 year ago01/24/23 at 2:12 pm (UTC)
Activity
John Morgan replied to the discussion Problems using Review
"Hi Michelle, I'm sorry you're having issues with your audio in Review 360! I would love the opportunity to troubleshoot this for you! Wou..."
  • over 1 year ago01/24/23 at 1:36 pm (UTC)
Activity
John Morgan replied to the discussion Having issues uploading to Review360
"Hi Maureen, I'm sorry you're running into this snag! This is very strange behavior! I have opened a support case on your behalf. You may ..."
  • over 1 year ago01/23/23 at 9:49 pm (UTC)
Activity
John Morgan replied to the discussion Error when Publishing SCORM File
"Hi Tracey, Thanks for chiming in here! It looks like your email signature came through when you replied via email. You can remove that by..."
  • over 1 year ago01/23/23 at 9:33 pm (UTC)
Activity
John Morgan replied to the discussion Closed Caption Box placement in 360
"Hi Sandy, Thank you for taking the time to share what you’d like to see in Storyline 360/Rise 360. We currently have this logged as a fea..."
  • over 1 year ago01/23/23 at 9:29 pm (UTC)
Activity
John Morgan replied to the discussion Desperate need of help! Corrupt file
"Hi Evan, I'm sorry you are getting this error! Corrupted files are such a pain! There are a few things that can cause this error. Here ar..."
  • over 1 year ago01/23/23 at 9:11 pm (UTC)
Activity
"Hi Susan, Have you tried adding a "Retry Quiz" button on your Results Slide? This button should allow you to restart the quiz from the be..."
  • over 1 year ago01/23/23 at 8:27 pm (UTC)