John Morgan
John Morgan Staff
Articulate
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"Hi Aya, Thanks for reaching out! I would love to troubleshoot this for you! First, I have a follow-up question. Are you seeing this error..."
  • over 1 year ago01/31/23 at 2:21 pm (UTC)
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John Morgan replied to the discussion Results Slide not working
"Hi Adrienne, I understand you can't share your course in a public forum but would you be able to share your course privately in a support..."
  • over 1 year ago01/31/23 at 1:58 pm (UTC)
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"Hi Kari, Thanks for asking about this! Have you tried to set up the seek bar in the player so the user can drag to different points of th..."
  • over 1 year ago01/31/23 at 1:26 pm (UTC)
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John Morgan replied to the discussion Easiest way to hide a button
"Hi Jeremy, I'm sorry you're having an issue hiding buttons! I would love the opportunity to troubleshoot this for you! Would you be willi..."
  • over 1 year ago01/30/23 at 9:28 pm (UTC)
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"Hi Chad, I'm sorry you're running into this snag! I have opened a support case on your behalf. You may have seen the support email that w..."
  • over 1 year ago01/30/23 at 9:24 pm (UTC)
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John Morgan replied to the discussion Download VIDEO inside storyline.
"Hi Maurizio, Thanks for asking about this! You can have a downloadable file added to a button by adding an Open URL/File trigger. Here is..."
  • over 1 year ago01/30/23 at 7:18 pm (UTC)
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"Hi Katie, I'm sorry you're having issues with your boxes becoming unchecked in your quiz settings! This is definitely some odd behavior. ..."
  • over 1 year ago01/30/23 at 6:51 pm (UTC)
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John Morgan replied to the discussion Articulate 360 installation
"Hi Andrew, I'm so sorry you're having this issue! I see that you've opened a support case already and you are working with Johnrey. You a..."
  • over 1 year ago01/30/23 at 5:16 pm (UTC)
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John Morgan replied to the discussion Slow to load My Contents
"Hi Andrew, I'm sorry you're running into this snag with Review 360! I have opened a support case on your behalf. You may have seen the su..."
  • over 1 year ago01/30/23 at 4:38 pm (UTC)
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John Morgan replied to the discussion Problem with keyboard navigation
"Hi Kristen, I'm sorry you're running into this snag! I have opened a support case on your behalf. You may have seen the support email tha..."
  • over 1 year ago01/30/23 at 4:13 pm (UTC)
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John Morgan replied to the discussion Where are all the comments?
"Hi Kevin, I have opened a feature request on your behalf. You may have seen the email that was sent. Thanks for letting us know your thou..."
  • over 1 year ago01/30/23 at 3:25 pm (UTC)
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"Hi James, Thanks for asking about this! You can have more than one results side in a course but only one results slide can be reported to..."
  • over 1 year ago01/27/23 at 9:01 pm (UTC)
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"Hi Ange CM, I'm sorry you are getting errors while using the software! Would you be able to provide any more details or possibly a screen..."
  • over 1 year ago01/27/23 at 8:22 pm (UTC)
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"Hi Tanmay, I'm sorry you are having an issue with your states not being read by NVDA! You are experiencing a bug in the software that has..."
  • over 1 year ago01/27/23 at 8:08 pm (UTC)
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John Morgan replied to the discussion Where are all the comments?
"Hi Kevin, Thanks for more insight into what you are experiencing! Did you want to open a support case about this issue? We could do it fo..."
  • over 1 year ago01/27/23 at 6:08 pm (UTC)
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"Hi Timothy, Currently, there isn't a way to apply that setting to all your questions or set that as a default. The best way to possibly s..."
  • over 1 year ago01/27/23 at 5:50 pm (UTC)
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"Hi Jan, Thanks for asking about this! I have some examples and templates of Memory games here in these links. 30+ Unforgettable Examples..."
  • over 1 year ago01/27/23 at 5:24 pm (UTC)
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John Morgan replied to the discussion Slides not working on Samsung mobile
"Hi Kelvin, I'm sorry you're running into this snag! I have opened a support case on your behalf. You may have seen the support email that..."
  • over 1 year ago01/27/23 at 4:30 pm (UTC)
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"Hi Ange CM, I'm sorry you're not seeing your comments in Review 360! I have opened a support case on your behalf. You may have seen the s..."
  • over 1 year ago01/27/23 at 2:44 pm (UTC)
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"Hi Larry, I'm sorry you're having this issue! Just to clarify, is the issue you are having with Rise 360 or Storyline 360? Looking forwar..."
  • over 1 year ago01/27/23 at 1:17 pm (UTC)
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"Hi Rod, I'm sorry you are having this issue with your quiz font! This behavior is very strange! I created a quiz in an older version of S..."
  • over 1 year ago01/26/23 at 10:02 pm (UTC)
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John Morgan replied to the discussion Review 360 not running correctly
"Hi Vivian, I'm sorry you're running into this snag! A support case has been on your behalf. You may have seen the support email that was ..."
  • over 1 year ago01/26/23 at 7:55 pm (UTC)
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John Morgan replied to the discussion Text-to-Speech Highlighting Words
"Hi Alisia, It sounds like you want to add an audio file and pull the text from the audio file. If that is the case, that feature isn't av..."
  • over 1 year ago01/26/23 at 7:39 pm (UTC)
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"Hi Stephanie, Currently, there isn't a way to automatically revert the poster frame back to the original after a video has concluded. The..."
  • over 1 year ago01/26/23 at 5:35 pm (UTC)
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John Morgan replied to the discussion Storyline won't publish to MS Word
"Hi everyone, Thanks for giving the information on the different software you are using! I have a follow-up question. Is this happening w..."
  • over 1 year ago01/26/23 at 4:20 pm (UTC)