Joyce Hensen
Joyce Hensen
Instructional Designer at DSHS - Washington
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"I'm seeing this issue in Preview for SL3, too.  Courses built in SL2 but upgraded, look fine in SL2, but blurry in SL3."
  • 6 years ago02/05/18 at 6:08 pm (UTC)
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"One of my team members is having the same issue on SL3.  The changes to the feedback master are not carrying over to the project, or are ..."
  • 6 years ago02/05/18 at 5:44 pm (UTC)
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Joyce Hensen replied to the discussion Zoom regions not functioning
"Ugh!  I think I'll just go back the SL2 file that was working for this course previously.  Most of my updates (all of my audio) is in tha..."
  • over 6 years ago01/10/18 at 5:45 pm (UTC)
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Joyce Hensen replied to the discussion Zoom regions not functioning
"I'm working with a file that I just updated from SL2 to SL3.  Zoom regions that worked perfectly before don't show in SL3, or jump in and..."
  • over 6 years ago01/10/18 at 5:14 pm (UTC)
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Joyce Hensen replied to the discussion Closed Captions flash bug
"Good morning.  I just used closed captioning for the first time.  I installed SL3 last week, so I know it's the most current version. I w..."
  • over 6 years ago01/09/18 at 4:16 pm (UTC)
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"Looking forward to a FIX!"
  • over 6 years ago10/27/17 at 6:41 pm (UTC)
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"No - That's not my experience.  I'm using "record mic" and recording directly into the SL2 file onto my hard drive. Problems sometimes be..."
  • over 6 years ago10/27/17 at 5:59 pm (UTC)
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"My problems continue, too.  I must save after each change, or risk having a random crash.  There doesn't seem to be any consistency to wh..."
  • over 6 years ago10/27/17 at 4:14 pm (UTC)
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"Since I have no control over my own computer security, a release with a fix would be necessary."
  • over 6 years ago10/13/17 at 8:10 pm (UTC)
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"Looking forward to a resolution! In the meantime, save, save, save!!"
  • over 6 years ago10/11/17 at 10:19 pm (UTC)
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"Thank you for the details, Jimmi.  I checked my event log and found that almost all of them are the one you mentioned.  Next step is to t..."
  • over 6 years ago10/10/17 at 10:41 pm (UTC)
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"Yes. I did that this morning (after my last message).  It crashed again.  Today's file was one that was updated to SL2 from SL1.  I've e..."
  • over 6 years ago10/10/17 at 5:17 pm (UTC)
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"I wish I could say that the problem stayed gone when I moved to a different file.  However, after I recorded narration into a new course,..."
  • over 6 years ago10/09/17 at 3:21 pm (UTC)
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Joyce Hensen replied to the discussion Considering SL3
"Thank you!"
  • over 6 years ago10/04/17 at 2:39 pm (UTC)
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Joyce Hensen started a new discussion Considering SL3
"I'm a Studio/Presenter and SL2 user.  Since SL3 is available I'm considering trying the 30 day trial to see whether our team should reque..."
  • over 6 years ago10/03/17 at 4:22 pm (UTC)
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"Thanks for the suggestion.  At this point it does appear to only be this file.  I'm working another  and I'll see how it responds when I ..."
  • over 6 years ago10/03/17 at 4:14 pm (UTC)
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Joyce Hensen started a new discussion SL2 Crashing repeatedly
"Today I've been working on a relatively small (14 slides) SL2 file.  I've recorded narration, added cue points and adjusted animation tim..."
  • over 6 years ago09/29/17 at 7:56 pm (UTC)
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"Thanks for the suggestion, Zoya.  If I need to do this again, I'll check with my IT folks to see whether this is an allowed site. "
  • almost 7 years ago05/02/17 at 2:54 pm (UTC)
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Joyce Hensen replied to the discussion Duration inherrited from Presenter
"Thank you for the suggestions.  I did have Quizmaker files in the presenter course, although they didn't utilize a timer for answering qu..."
  • 7 years ago04/19/17 at 4:06 pm (UTC)
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Joyce Hensen replied to the discussion Duration inherrited from Presenter
"I have the same question.  I had to build the player for storyline to look like the one from presenter (since the presenter player wasn't..."
  • 7 years ago04/14/17 at 5:27 pm (UTC)
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Joyce Hensen replied to the discussion Can you copy a Zoom Region?
"I'm sure I've made that request before.  Maybe more voices will move it up on the programing priority list!"
  • 7 years ago03/30/17 at 2:35 pm (UTC)
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Joyce Hensen replied to the discussion Can you copy a Zoom Region?
"Another option that works is to duplicate the entire slide, then put your new content under the saved zoom area."
  • 7 years ago03/29/17 at 4:24 pm (UTC)
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Joyce Hensen commented on the download PowerPoint: Tech Device Mockups
"I love this so much!!"
  • over 7 years ago12/07/16 at 4:40 pm (UTC)
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Joyce Hensen replied to the discussion Storyline File Icon Missing After Update
"Interesting!  I found the icon there, as well.  Several actually - it looks like there is one for each update. 7/25/2016 is my most recen..."
  • over 7 years ago08/19/16 at 5:17 pm (UTC)
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Joyce Hensen replied to the discussion Storyline File Icon Missing After Update
"It's definitely on every SL file: new, old (files dating back to 2012) or updated.  Templates also look odd... like a blank piece of pape..."
  • over 7 years ago08/01/16 at 4:01 pm (UTC)