Justin Grenier
Justin Grenier Staff
VP of Client Services at Articulate
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Justin Grenier replied to the discussion Radio buttons don't work after Publishing
"Good Afternoon, Rob. Have you taken a look at the Tutorial on Adding Graded Questions?  Does this seem to match up with the steps you too..."
  • over 11 years ago09/04/12 at 11:25 am (UTC)
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Justin Grenier replied to the discussion Template
"Good Afternoon, Peter. A Storyline Template is stored as a *.storytemplate file.  By default, these files are located in the \My Articula..."
  • over 11 years ago09/04/12 at 10:44 am (UTC)
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Justin Grenier replied to the discussion Storyline file size
"Good Afternoon, Benny. I see two similar forum threads here and here.  In summary, there are a few points to be gathered: Publishing the..."
  • over 11 years ago09/04/12 at 9:47 am (UTC)
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Justin Grenier replied to the discussion Recording video while previewing video slide
"Good Morning, Anne. It looks like we tackled this question in a similar thread a few weeks back.  Can you take a look and see if this app..."
  • over 11 years ago09/04/12 at 8:54 am (UTC)
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Justin Grenier replied to the discussion Installing fonts
"Good Morning, Richard. Is it possible that Storyline was open/running when you originally installed the new font?  Either way, could you ..."
  • over 11 years ago09/04/12 at 8:41 am (UTC)
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Justin Grenier replied to the discussion scrollbar disappear after publishing
"Good Morning, Gabriela. Can you supply us with a copy of your *.story file for troubleshooting purposes?  Is the published project on a p..."
  • over 11 years ago09/04/12 at 8:30 am (UTC)
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Justin Grenier replied to the discussion Unable to mark text area in order to edit it
"Good Morning Gabriela, and welcome to Heroes! Can you supply a copy of your *.story file?  Also, can you Record a Screencast demonstratin..."
  • over 11 years ago09/04/12 at 8:19 am (UTC)
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Justin Grenier replied to the discussion The movies are not working after publish
"Good Morning, Gabriela. With a bit more detail, I'm confident we'll be able to help you: When you say that videos aren't working, precis..."
  • over 11 years ago09/04/12 at 8:06 am (UTC)
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"Good Morning, Rosa. This knowledge base article is specific to Articulate Presenter, but it may work in your case as well.  Give it a try..."
  • over 11 years ago09/04/12 at 7:51 am (UTC)
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Justin Grenier replied to the discussion Language Support
"Good Morning, Will. Storyline supports Unicode characters, including double-byte characters, as well as right-to-left languages such as H..."
  • over 11 years ago09/04/12 at 7:25 am (UTC)
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Justin Grenier replied to the discussion Simple Jigsaw Demo
"Love this, Mike! Nice work, and a beautiful model indeed!"
  • over 11 years ago09/04/12 at 7:12 am (UTC)
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"My apologies, Brett.  Sleepy copy/paste error! I have corrected the link above.  Thanks!"
  • almost 12 years ago07/17/12 at 5:40 am (UTC)
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"Hi, Brett. Have you seen Brian's Screenr Tutorial on only showing the correct answer in the report.html file when a user gets the answer ..."
  • almost 12 years ago07/16/12 at 9:14 pm (UTC)
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Justin Grenier replied to the discussion embedding a java app
"Greetings! Does the Knowledge Base Article on JavaScript best practices and examples help you at all? Good Luck!"
  • almost 12 years ago07/16/12 at 8:27 pm (UTC)
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Justin Grenier replied to the discussion storyline internal variables ?
"Greetings, Jean-Luc. Unless I'm completely off my rocker, the "SystemDate" variable in the example you cited is not an internal/native va..."
  • almost 12 years ago07/16/12 at 8:13 pm (UTC)
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Justin Grenier replied to the discussion Login
"Greetings, Antonio. In order to control who sees your content, it seems as though you will need to use a Learning Management System such ..."
  • almost 12 years ago07/16/12 at 7:59 pm (UTC)
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Justin Grenier replied to the discussion Insert audio on screen recording
"Greetings, Joanne. Have you tried the tutorial on Syncing Animations with Audio?  It's targeted at Animations, but it seems as though the..."
  • almost 12 years ago07/16/12 at 7:53 pm (UTC)
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Justin Grenier replied to the discussion 1 scene out of 6 doesn't preview or publish
"Hi, Karin. I think you're on the right track, and I think you'll find a recent media component that is contributing to the problem.  For ..."
  • almost 12 years ago07/16/12 at 7:45 pm (UTC)
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"Greetings, Dorothy. Nancy put together a nice response here on a similar topic.  Her approach is to use Edit Result Slide->Options to ..."
  • almost 12 years ago07/16/12 at 7:37 pm (UTC)
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Justin Grenier replied to the discussion Link to URL/File
"I'm not entirely certain that my solution applies to your situation, Blake. Do you have multiple stories that you are linking together?  ..."
  • almost 12 years ago07/13/12 at 1:42 pm (UTC)
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Justin Grenier replied to the discussion Link to URL/File
"Hi, Blake! I'm still able to access the Sample HTML file via the link above, but I can certainly email it to you as well.  If you'd like ..."
  • almost 12 years ago07/13/12 at 11:55 am (UTC)
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Justin Grenier replied to the discussion Link to URL/File
"Love it--so glad to hear this worked for you!"
  • almost 12 years ago07/12/12 at 12:12 pm (UTC)
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Justin Grenier replied to the discussion Not able to Publish
"Chandra, can you post a copy of your *.story file for us to take a look at?  Thanks!"
  • almost 12 years ago07/12/12 at 3:59 am (UTC)
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"Hello again, Shelley. I put together a Screenr Tutorial that discusses some possible ways that Compatibility View in Internet Explorer 9 ..."
  • almost 12 years ago07/11/12 at 8:46 pm (UTC)
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"Shelley, if you can provide a screen capture that also shows the buttons to the right of the address bar, we can tell you if Compatibilit..."
  • almost 12 years ago07/11/12 at 12:14 pm (UTC)