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"The most current of PowerPoint & Presenter, I am on the yearly pay for both which keeps me current. -Keith"
  • over 6 years ago08/25/17 at 9:53 pm (UTC)
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"Di, you may want to read previous post for a work around until it is corrected with an update.  Uncheck the ability for the user to searc..."
  • almost 7 years ago06/08/17 at 5:42 pm (UTC)
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"I reinstalled per your Happiness Department."
  • almost 7 years ago06/02/17 at 5:37 am (UTC)
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"Yes, I did that a couple of days ago for another issue I am currently having and am working with your Happiness department on the other ..."
  • almost 7 years ago06/01/17 at 4:43 pm (UTC)
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"I don’t know what to tell you. It seems I am the only one with issues between my computer and Articulate 360. -Keith"
  • almost 7 years ago06/01/17 at 4:23 pm (UTC)
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"While in the same file, if I am on a slide without animations, the "Import Audio" window opens. If I add an animation to this blank sli..."
  • almost 7 years ago06/01/17 at 3:08 pm (UTC)
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"Yes, that is the solution I found via Articulate Support.  Hopefully this will be corrected in an update."
  • almost 7 years ago05/24/17 at 3:58 pm (UTC)
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"It's rare I chuckle when there is not a reasonable workaround, but you kinda hinted to that in your reply. I do appreciate you guys put..."
  • 7 years ago04/18/17 at 5:18 am (UTC)
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"As a follow up, a file was submitted to Articulate, Case #01046739.  Abel was able to reproduce the issue on the iPad and iPhone.  It's b..."
  • 7 years ago04/14/17 at 11:02 pm (UTC)
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"Additional Note:  This is happening on a Windows 10 PC/Tablet.  When I try to run the course on an iPad Air, it stops working.  It states..."
  • 7 years ago04/01/17 at 11:47 pm (UTC)
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"I have had a situation where the questions with radial buttons in the final quiz will not show which answer a user has chosen nor highlig..."
  • 7 years ago04/01/17 at 11:43 pm (UTC)
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"Unfortunately, I don't have any suggestions and hope Articulate will have this corrected in the next update. "
  • 7 years ago03/31/17 at 7:36 pm (UTC)
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"Follow up, it seems as if the course times out.  When the error happens, it will always take me back to slide 4 when I re-enter and resum..."
  • 7 years ago03/16/17 at 6:55 pm (UTC)
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"Thank you, Ashley, for staying on top of these post. I did not see it listed in the release notes. When I have time, I will republish ..."
  • 7 years ago03/08/17 at 4:05 pm (UTC)
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"Thanks Justin, Articulates support is second to none! The small "a" that you mention is not an issue, it's the link when someone clicks..."
  • 7 years ago02/15/17 at 5:03 pm (UTC)
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"One additional note on the above.  The video works on the iPad, but only on the first pass.  If I back up to see it again, the video does..."
  • over 7 years ago02/01/17 at 3:53 am (UTC)
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"For me, I could insert the quiz question with a radio button either in front or behind the Sequence Drag and Drop question. "
  • over 7 years ago01/18/17 at 8:36 pm (UTC)
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"I am glad too, just wish it would not have taken me so long. It would have been a huge time saver if I would have tried this solution f..."
  • over 7 years ago01/18/17 at 8:32 pm (UTC)
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"Case #00986674"
  • over 7 years ago01/18/17 at 8:02 pm (UTC)
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"Here is what I have found to correct my issue (Publishing freezes upon "Cleaning Temporary files").  I use the side Menu in this particul..."
  • over 7 years ago01/18/17 at 5:44 pm (UTC)
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"Yes, I submitted it as a new case. This is an ongoing issue. I am re-publishing all my courses to a LMS and keep running into this iss..."
  • over 7 years ago01/06/17 at 6:32 pm (UTC)
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"I submitted another case last night with file attachment.  I would publish the quiz to my open presenter course. -Keith Sent from a mob..."
  • over 7 years ago01/06/17 at 4:56 pm (UTC)
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"I apologize for the delay.  When I travel, there seems to be no time in my schedule for support issues.  I have 4 or 5 cases and not sure..."
  • over 7 years ago12/08/16 at 2:18 pm (UTC)
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"A case has been submitted."
  • over 7 years ago12/01/16 at 5:05 pm (UTC)
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"Thank you for the reply, but I believe you miss understood my comment.  I understand you have to change each slide, that is not the issue..."
  • over 7 years ago12/01/16 at 4:33 pm (UTC)