Kelley Conrad
Kelley Conrad
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"Hi Scott - Unfortunately none of that applies in this case. We are having the same issue in more than one course and each course is 10-30..."
  • over 1 year ago07/13/18 at 3:53 pm (UTC)
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"Hi Scott - Thanks for looking into it. I'm using Storyline 360 and all screens are resetting to initial state. We're not trying to save ..."
  • over 1 year ago07/13/18 at 3:05 pm (UTC)
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"Hi Scott - This is for a client who exclusively publishes to AICC, so publishing to SCORM is not an option. I think it's related to the ..."
  • over 1 year ago07/13/18 at 12:27 am (UTC)
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"I'm also having an issue with drag and drop questions. In my case, I want them to reset to initial state. I have the slide setting to "re..."
  • over 1 year ago07/11/18 at 8:43 pm (UTC)
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Kelley Conrad replied to the discussion RISE on SuccessFactors Mobile
"Thanks for the reply. It's for a client and they asked that we publish to AICC. I sent them the information about publishing to SCORM th..."
  • 2 years ago02/21/18 at 1:26 am (UTC)
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Kelley Conrad replied to the discussion RISE on SuccessFactors Mobile
"I'm working with a client who uses SuccessFactors and we're not able to upload a Rise course at all. We just get errors. "
  • 2 years ago02/20/18 at 10:56 pm (UTC)
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Kelley Conrad replied to the discussion Problem viewing with Edge
"No. The issues are only with Edge. I have let my client know that it is no longer supported."
  • over 2 years ago11/27/17 at 10:44 pm (UTC)
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Kelley Conrad replied to the discussion Problem viewing with Edge
"The primary issue is that elements like arrows or highlight boxes (rectangles) that are supposed to animate in with audio either do not ..."
  • over 2 years ago11/27/17 at 8:25 pm (UTC)
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Kelley Conrad replied to the discussion Problem viewing with Edge
"Hi Karin - did you ever find a solution? "
  • over 2 years ago11/23/17 at 2:10 pm (UTC)
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"I was out the office and not working with Storyline so haven't been able to try the fix yet. I will do that this week and let you know."
  • over 2 years ago10/09/17 at 10:48 pm (UTC)
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"Hi Ashley - it's still not working perfectly. I whitelisted all of the items on the list and can insert an icon or illustration when I fi..."
  • over 2 years ago09/29/17 at 2:02 pm (UTC)
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"Hi Ashley, Thanks for the reply. I just did that this morning and it seems to have resolved the problem.  Kelley"
  • over 2 years ago09/27/17 at 1:48 pm (UTC)
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"I'm having the same issue. I can't select Icons or videos from the dropdown menu or from the toolbar ribbon."
  • over 2 years ago09/26/17 at 7:50 pm (UTC)
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Kelley Conrad replied to the discussion MIcrosoft Edge problems
"Thank you. I have sent it to the Support Team."
  • over 2 years ago08/25/17 at 4:43 pm (UTC)
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Kelley Conrad replied to the discussion MIcrosoft Edge problems
"Glenn - thanks. I know Articulate support has a way to send a file to them - I'll check in with them."
  • over 2 years ago08/25/17 at 12:52 pm (UTC)
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Kelley Conrad replied to the discussion MIcrosoft Edge problems
"These are basic fade and grow animations - nothing on the list of unsupported animations."
  • over 2 years ago08/25/17 at 12:51 pm (UTC)
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Kelley Conrad replied to the discussion MIcrosoft Edge problems
"It is launching with the html5 version even though we're using the html link. I disabled flash to test the html5 format, but it has the s..."
  • over 2 years ago08/25/17 at 11:19 am (UTC)
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Kelley Conrad replied to the discussion MIcrosoft Edge problems
"I'm running it a couple of ways. When I view it, it is the version that is published locally to my desktop. I've tried running it throug..."
  • over 2 years ago08/24/17 at 4:44 pm (UTC)
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Kelley Conrad started a new discussion MIcrosoft Edge problems
"I am having problems viewing Storyline 2 courses in Microsoft edge. I have seen other questions in the forum, but I am having some differ..."
  • over 2 years ago08/24/17 at 3:46 pm (UTC)
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"Thanks!"
  • 3 years ago01/12/17 at 2:03 pm (UTC)
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"Thanks. I'm hoping the version I sent them now will work. I think it's at least pretty close. If not, I may need to talk to them about u..."
  • 3 years ago01/12/17 at 12:31 pm (UTC)
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"Hi Phil - Thanks for the reply. I am using a variable on the reset button to track the attempts and that works fine. I'm waiting to hear..."
  • 3 years ago01/12/17 at 12:23 pm (UTC)
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"Tim - thanks for the offer. I'm waiting to see if the version I uploaded for the client last night works. I ended up creating two versio..."
  • 3 years ago01/11/17 at 8:17 pm (UTC)
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"It's possible but I'd want access to their LMS to do that and most of the communication with the client happens after hours and on weeke..."
  • 3 years ago01/11/17 at 8:05 pm (UTC)
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"Thanks for the suggestion. I may have a version that is working, so we're testing it now. I was okay with the initial requirement of the..."
  • 3 years ago01/11/17 at 8:04 pm (UTC)