"Hi Gouri, I'm curious to know more about your image alt text aren't announced by screen reader. Would you mind double-checking that the i..."

"Hi Susan, We recently made an accessibility improvements that involved streamlining the implementation of image text alternatives, m..."

"Hi Jesse! It could be that your server's mime type is not configured to serve mp4 videos. Maybe you can check with your IT/D2L admin."

"Hi Jon, So Rise360 allow uploads of any image size and we do not explicitly recommend a particular pixel size for the logo beca..."

"Hi Julie, Have you tried switching it back to Note?"

"The continue button should unlock when the user completes the scenario. The scenario is considered completed when you get to your en..."

"Hi Sarah! That "End Slide" is just a regular text content slide that you can recreate anytime. Just add a new content, make sure it ..."

"Hi Angela, If you mean how you can use TTF with your Rise Course, you will have to convert the TTF to WOFF first and upload it as a cust..."

"Hi Vanessa, Morton and Stephanie, Screen reader is not fully supported at the time being because it is still a work in progress. However..."

"Hi Steve! Happy new year! Just want to take this opportunity to differentiate keyboard navigation (tab) vs. Screen Readers.  Keyboard na..."

"Hi John, It sounds like the slides in your presentation used to have audio, and then was deleted. When the audio gets deleted, the slid..."

"Hi Shay, Yes it is released . Cheers! Marvie"

"Hi Pajo and Sean, Out of curiosity, do you have Storyline Update 2 installed? I have it installed on Windows 8 running in Parallels, but..."

"Totally agree about the number of people getting in to ipad/tablet devices nowadays. Been seeing a lot of inquiries regarding the release..."

"Interesting. If the image is placed on the beginning part of the text (say in between the words, "of" and "the"), it doesn't overlap. But..."

"Hi Noemi, I don't think there's a dynamic sort of way to show answers in the incorrect feedback in Quizmaker, other than just manually m..."

"Hi Tony, Reinstalling Flash Player is just one troubleshooting step to rule out faulty Flash Player causing the problem. It is weird tha..."

"Hi Sandy, I'm curious  what happens if you reload the course? Can you ever load the quiz slide? How long do you wait for the quiz to load..."

"Hi Martin, I'd be curious to know how it goes. BTW, if I'm not too late, I saw a knowledge base article regarding troubleshooting Stud..."

"Hi Martin, Would you mind trying the following? 1. Uninstall Articulate Studio '09. 2. Repair Microsoft Office:      a. Go to Control P..."

"Hi Linda, If I'm picturing your scenario right, here's what I would do: 1. Insert Engage interaction in Presenter. 2. Open Player temp..."

"Hi Greg, The link to the attachment file might be broken. Open your Engage interaction and double check the hyperlinks and make sure tha..."

"Hi Linda, I was thinking of making your Engage interaction linear, so that your user have to go through each of the steps before they ca..."

"Hi Martin, This doesn't seem like specific to Windows 8. I'm also running Windows 8, and able to launch Engage'09 independently and form ..."

"My husband is! doei!"