Mike Olivieri
Mike Olivieri Staff
CTO at Articulate
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"Hi Irina, would it be possible for you to share the original source image. We'll take a look into what is going on with the quality. Sorr..."
  • 7 years ago04/10/17 at 5:53 pm (UTC)
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Mike Olivieri replied to the discussion Rise Courses disappeared
"Hi Marcia, I just sent you a private message asking for a little more info on your accounts. I checked the account listed under this emai..."
  • 7 years ago04/01/17 at 3:47 pm (UTC)
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"Sorry for the inconvenience. Could you please share the name of the LMS and browser you're using? All of the assets used in a Rise cours..."
  • 7 years ago03/20/17 at 5:51 pm (UTC)
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Mike Olivieri replied to the discussion Articulate Review!
"Hi Paul, I'm happy to hear that you're finding Review useful. We are too!  We're currently working on a feature that will allow anyone ..."
  • 7 years ago02/28/17 at 6:00 pm (UTC)
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Mike Olivieri replied to the discussion Problems with paragraphs
"Juan, I'll message you directly and see if we can get this resolved. "
  • 7 years ago02/28/17 at 1:13 pm (UTC)
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Mike Olivieri replied to the discussion Problems with paragraphs
"Juan, the issue with words splitting on Statement blocks has been resolved. If you notice this anywhere else in your course, please let u..."
  • 7 years ago02/24/17 at 9:05 pm (UTC)
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Mike Olivieri replied to the discussion Target windows for links in Rise
"We made some updates to how links are handled and they should now work as expected. You will need to recreate any of the existing problem..."
  • 7 years ago02/19/17 at 6:52 pm (UTC)
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Mike Olivieri replied to the discussion Embeded video didn't show in Rise
"Hi John, You can now embed your videos in Rise using an iframe code. Give it a shot and let us know what you think! "
  • 7 years ago02/19/17 at 6:35 pm (UTC)
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"Matthew, The iPhone scrolling issue has been resolved. Very sorry for the inconvenience.  Great course btw, awesome use of blocks 😎"
  • 7 years ago02/19/17 at 6:29 pm (UTC)
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"Amr, could you please try logging out and back in to 360 and then visiting Rise again? I'll continue to look into your account. Sorry for..."
  • 7 years ago02/19/17 at 2:56 pm (UTC)
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"Amr, I'm sorry you're having problems with Preview and Export. Those parts of the system should be working as expected. Could you share ..."
  • 7 years ago02/19/17 at 12:06 pm (UTC)
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"Matthew, We're currently looking into the iPhone scrolling issue. We'll post an update here ASAP. I apologize for the trouble. "
  • 7 years ago02/19/17 at 12:04 pm (UTC)
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Mike Olivieri replied to the discussion Target windows for links in Rise
"Hi Alena, I apologize for the delay in getting this bug fixed. It turned out to be a bit more tricky than expected. We are actively work..."
  • over 7 years ago02/14/17 at 7:50 pm (UTC)
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"Hi Lee, Is your video hosted on the kaltura.com domain and publicly available?  If so, you should be able to enter the URL in a Rise Emb..."
  • over 7 years ago02/14/17 at 12:28 pm (UTC)
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"Joe, please give it another try. We believe the issue has been resolved. You will need to re-export your course. Let us know if you stil..."
  • over 7 years ago02/13/17 at 3:55 pm (UTC)
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"Hi Rebecca, The reason this does not currently work is because Rise can only embed URLs from certain media hosting sites (full list here..."
  • over 7 years ago02/10/17 at 9:37 pm (UTC)
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"Joe, I'm sorry you ran into this problem again. We're looking into the issue right now and will post an update ASAP. "
  • over 7 years ago02/10/17 at 2:37 pm (UTC)
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"Beatriz, I'm sorry you ran into this problem. Our dev team is looking into the issue right now. We'll post an update very soon."
  • over 7 years ago02/10/17 at 2:34 pm (UTC)
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"Hi Mara,  The exporting a duplicated course fix should be ready in the next few days. I think we might be able to help you out sooner tho..."
  • over 7 years ago12/14/16 at 3:33 pm (UTC)
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Mike Olivieri replied to the discussion Question within course
"Hey All, the Knowledge Check Block for Rise is now available! Look forward to your feedback. https://community.articulate.com/discussions..."
  • over 7 years ago12/13/16 at 5:28 pm (UTC)
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Mike Olivieri replied to the discussion Knowledge checks within blocks
"Hi Adam, we released the Knowledge Check bock for Rise today. I think you'll like it.  Let us know what you think. https://community.arti..."
  • over 7 years ago12/13/16 at 5:26 pm (UTC)
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Mike Olivieri replied to the discussion Knowledge Checks in Rise
"Hi all, we released a Knowledge Check block for Rise today! Let us know what you think. https://community.articulate.com/discussions/rise..."
  • over 7 years ago12/13/16 at 5:24 pm (UTC)
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Mike Olivieri replied to the discussion Storyline 360 vs Rise
"Veronica, we just released a new setting for a Rise quiz that let's you choose if the quiz should be included in the total lesson count. ..."
  • over 7 years ago12/12/16 at 9:39 pm (UTC)
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Mike Olivieri replied to the discussion Rise Error loading
"Hi BreAnna,  I'm sorry you're having problems with Rise. I'm looking into the issue now, I just have a couple of questions.  1. Are you..."
  • over 7 years ago12/06/16 at 1:42 pm (UTC)
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Mike Olivieri replied to the discussion Feature Requests and SCORM issues
"Hi Veronica, The Scorm issues from your post have been resolved. You will need to re-export your course to see the fix. Please let us kn..."
  • over 7 years ago11/30/16 at 3:00 pm (UTC)