"Hi, have you tried making a copy of it and opening the copy? Long shot, but worth a try. You can use the link for Articulate Suppor..."

"Hi again, I would use the Articulate Support (link at the bottom right of the box you type into). You can raise a ticket and submit your ..."

"Hi, I know why that is - I didn't set up trigger to set the submit button to hidden when the time line starts. There is s trigger to chan..."

"Hi, that's a bit harder! I've attached an example of how you can do this, but it's a different way of creating the slides."

"Hi, the standard functionality for a survey question that is an essay is for it to have a Submit button that the user clicks once th..."

"That's a shame, when I read Phil's message I was thinking that was probably it. If you can't solve it yourself the Articulate staff are e..."

"Hi again, I just found this thread: https://community.articulate.com/discussions/building-better-courses/print-anything-in-storyline..."

"Hi, are the results on a 'Quiz Results' slide? If they are there is a trigger for that. You can set it up on the last slide and attach it..."

"Hi, I have both SL3 and Articulate 360 and they resume at the same slide as the learner was on when they exited the course. The issue mig..."

"Hi, have you checked the size of your compressed videos against their original video size? Sometimes you can compress a video but the sav..."

"Sure, I've attached an example that I've modified so it's ok to post. The mp4 is actually from a public post from someone else who wanted..."

"Hi, there could be a few reasons for the issue. Have you tried bringing them in before using Photoshop to see if you still have the..."

"Hi Julie, So not states then. I can't see anything on there that jumps out as the issue. Any chance you can post the actual story and I c..."

"Hi, I would select the scenario option that is the issue and then click on states to see how each of the various states appear. I think t..."

"Hi, you might want to check out this thread to see if the video type you are using is compatible: https://community.articulate.com/a..."

"You could use variables. Set up a number variable called summaryaudio and give it a value of 0. Then set up a trigger for each audi..."

"Hi, I use a similar code, which works for mp4 and audio files: var appState = require("helpers/appState"); appState.onToggleVolume();//mu..."

"Yes, if you use a small story size, the images get locked into that size and when viewed on a larger monitor can be blurry. If your story..."

"Hi, recommend you select 'Scale player to fill browser window'. This means it will optimise for the screen the learner has - if the..."

"Hi, as far as I know, separate modules can not have a volume setting transferred between them. Each module is a separate story. If the vo..."

"Hi, what issues are you having with your states? Chrome does make updates that affect Storyline modules, but if you are on the most up to..."

"That is interesting, at least you have the problem narrowed down to the .png - which should be fixable. I added in a shape and grou..."

"Hi, I had a quick look and couldn't replicate your result. The only thing I noticed was that when you go from build to preview mode the '..."

"Click on the 'Need to contact Articulate Support?' link at the bottom of the text box that you type into and then submit a case. Hopefull..."

"Sure, you can upload it here and I'll take a look - or if you have sensitive info, then the help team have a private upload area where th..."