Ramon Smitherman
Ramon Smitherman
Training Coordinator at San Antonio Zoo
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  • San Antonio, TX
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Ramon Smitherman replied to the discussion Key press trigger
"Maybe I am not fully understanding the issue but I am able to use the same key to toggle between the base layer and another layer. I set ..."
  • 2 years ago09/16/19 at 10:30 pm (UTC)
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Ramon Smitherman replied to the discussion Best way to display a PDF
"I created a new project and imported the old project into it.  Republished and that fixed the problem."
  • over 3 years ago07/05/18 at 10:33 pm (UTC)
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Ramon Smitherman replied to the discussion Best way to display a PDF
"Hi Ashley, I am uploading to the website I publish all my courses to. The web object appears larger all the time. I am using the lates..."
  • over 3 years ago07/05/18 at 10:13 pm (UTC)
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Ramon Smitherman replied to the discussion Best way to display a PDF
"I added a PDF as a web object on a slide.  When I publish and test on my local machine it displays properly.  However, when I publish it ..."
  • over 3 years ago07/03/18 at 7:50 pm (UTC)
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Ramon Smitherman replied to the discussion Anyway to recover corrupted files?
"Brilliant! Thank you so much. That helped immensely.  "
  • over 3 years ago06/04/18 at 2:52 pm (UTC)
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Ramon Smitherman replied to the discussion Anyway to recover corrupted files?
"Never found the file path. So I am rebuilding the work I lost and I have uninstalled Replay to avoid this scenario in the future."
  • over 3 years ago04/23/18 at 6:12 pm (UTC)
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Ramon Smitherman replied to the discussion Anyway to recover corrupted files?
"Hi Crystal,  I encountered the same issue as lzette and others.  While I Save regularly this is not enough.  My PC crash (as a result of ..."
  • over 3 years ago04/12/18 at 5:59 pm (UTC)
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Ramon Smitherman started a new discussion Storyline Corrupted after Replay Crashed Computer
"Just a heads up on Replay.  It crashes my PC regularly, Something I work around by not having other applications open or saving my work b..."
  • over 3 years ago04/12/18 at 5:01 pm (UTC)
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Ramon Smitherman replied to the discussion Templates removed on SL3
"I am running the latest version of Storyline 3. The when adding a slide and selecting templates, it's says I have none installed. So I ..."
  • over 3 years ago04/06/18 at 8:13 pm (UTC)
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Ramon Smitherman replied to the discussion Templates removed on SL3
"I just noticed the same issue.  I do not have a folder reference above. What can I do to get my templates or the built-in templates from ..."
  • over 3 years ago04/06/18 at 5:13 pm (UTC)
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Ramon Smitherman replied to the discussion Key press trigger
"I am having the same issue is Storyline III Update 2.  The workaround Wendy provided works but the update applied to SL 360 must be ahead..."
  • almost 4 years ago01/18/18 at 7:47 pm (UTC)
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Ramon Smitherman replied to the discussion HTML5 Output Issues
"Hi Ashley, Just to clarify. I was working on my files locally. My issue occurred when I moved the published files from my local comput..."
  • over 4 years ago06/07/17 at 3:59 pm (UTC)
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Ramon Smitherman replied to the discussion HTML5 Output Issues
"Hi Ashley, Ryan took care of my issue by helping me see how the network played an issue.  The course ran fine on my local machine.  After..."
  • over 4 years ago06/06/17 at 6:56 pm (UTC)
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Ramon Smitherman replied to the discussion HTML5 Output Issues
"They don't appear when I preview the slide. It only occurs after publishing. Ramon Smitherman Training Coordinator Office: 210-734-71..."
  • over 4 years ago06/06/17 at 2:43 pm (UTC)
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Ramon Smitherman replied to the discussion HTML5 Output Issues
"I realize these posts are somewhat dated but I am having many issues with HTML5.  I am at the point of abandoning it and going back to fl..."
  • over 4 years ago06/05/17 at 9:58 pm (UTC)
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Ramon Smitherman started a new discussion Screen Recording Not working in Storyline 3
"Just loaded Storyline 3 with the intention to start creating simulations using the Screen Recorder.  It hangs everytime I try.  I tried a..."
  • over 4 years ago04/20/17 at 7:51 pm (UTC)
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Ramon Smitherman commented on the download Storyline: Mobile Tabs Interaction
"Never mind about my question. I see the option in the publish menu. I can select for HTML5 and not the Articulate mobile player. Have p..."
  • over 5 years ago06/26/16 at 8:40 pm (UTC)
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"I am having some difficulties with my Samsung Galaxy Note 5 (Android). I created a template sized for a mobile device. Created my only ..."
  • over 5 years ago06/25/16 at 8:36 pm (UTC)
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Ramon Smitherman commented on the download Storyline: Mobile Tabs Interaction
"I am having some difficulties with my Samsung Galaxy Note 5 (Android). The Articulate mobile player resizes the player small for mobile...."
  • over 5 years ago06/25/16 at 8:22 pm (UTC)
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Ramon Smitherman replied to the discussion Order of Triggers using Javascript
"Hi Steve, I appreciate your input.  With your input on how this might be happening I made some changes and am very please with how this ..."
  • over 6 years ago03/25/15 at 5:48 pm (UTC)
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Ramon Smitherman started a new discussion Order of Triggers using Javascript
"I know triggers on a slide are supposed to execute in order, however I have a situation where the second trigger starts before the first ..."
  • over 6 years ago03/18/15 at 6:39 pm (UTC)
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Ramon Smitherman replied to the discussion Sending data to Storyline?
"Thanks Emily, will do."
  • over 6 years ago03/11/15 at 8:21 pm (UTC)
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Ramon Smitherman replied to the discussion Sending data to Storyline?
"I am trying to do the same.  JavaScript is extremely weak when it comes to reading a single cookie.  A call to cookies returns the entire..."
  • over 6 years ago03/11/15 at 7:03 pm (UTC)
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Ramon Smitherman replied to the discussion Using JavaScript in Triggers to create a Cookie
"It turns out the cookie syntax in Storyline works we if you include the path option. document.cookie='Mycookie=Ramon; path=/';"
  • over 6 years ago03/11/15 at 6:48 pm (UTC)
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Ramon Smitherman replied to the discussion Javascript not writing cookies
"I figured out how to get Storyline to write a cookie.  You have to include the Path parameter. typical JavaScript cookie syntax is: doc..."
  • over 6 years ago03/11/15 at 6:43 pm (UTC)